Durham County Council
County Hall, Aykley Heads,
Durham, DH1 5UL,
United Kingdom
Durham, DH1 5UL,
United Kingdom
44 30 0026-0000
Government
Durham County Council Technographics
Durham County Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Durham County Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18000 Durham County Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Durham County Council has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2012, Vivup for Benefits Administration in 2019, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Durham County Council is running and its propensity to invest more and deepen its relationship with Oracle , Vivup , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Durham County Council revenues, which have grown to $2.24 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Durham County Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Durham County Council Tech Stack and Enterprise Applications
Durham County Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2012 | 2013 |
In 2012 Durham County Council implemented Oracle E-Business Suite as its core ERP Financial application. The deployment was positioned to centralize council finance activity and provide a single ERP Financial platform for finance, project accounting and sourcing processes.
Oracle E-Business Suite was implemented with explicit Finance, Project and Sourcing functional footprints. The BAU inventory records Oracle EBS at version 12.1.3, with a documented upgrade in 2013 and no further upgrades planned in the period covered by the source. Payroll and HR were recorded as not part of the ERP Financial scope.
Operational coverage placed Oracle E-Business Suite at the center of finance and project management workflows across Durham County Council, while business intelligence and reporting were handled alongside the ERP by Oracle OBIEE, noted as OBIEE 12 in 2017. CRM duties were executed by Firmstep with a contract lifecycle noted through 2018, and invoice scanning and payroll systems remained outside the E-Business Suite landscape, indicating a multi-application estate with E-Business Suite serving as the financial core.
Governance and support were documented in BAU materials, reflecting a business-as-usual support model and explicit notes that no further Oracle E-Business Suite upgrades were planned within the stated reporting period. Contract and lifecycle details for adjacent systems informed integration boundaries and data ownership for finance and customer interaction processes.
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Expense Management | ERP |
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2012 | 2012 |
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Durham County Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vivup | Legacy | Vivup | Benefits Administration | HCM | n/a | 2019 | 2019 |
In 2019, Durham County Council deployed Vivup on its public website to provide employee benefits services. Vivup functions as the council's Benefits Administration application, centralizing benefits information, enrollment and wellbeing services for council staff.
The implementation uses Vivup as a web based SaaS benefits portal accessible through the council website, configured to present a benefits catalog, enrollment workflows, employee discounts and wellbeing content consistent with standard Benefits Administration functionality. Operational ownership is held by HR and employee services, with the platform embedded into internal HR service channels for benefits communication and administration. Governance activity emphasized user access controls and communications workflows to align benefits provisioning with council HR processes, and the vendor application Vivup serves as the live benefits administration layer surfaced through the council website.
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Durham County Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Durham County Council implemented Microsoft 365 as its Collaboration platform. The deployment established Microsoft 365 to support both internal staff collaboration and public-facing content publishing on the council website.
The implementation centralized cloud-hosted collaboration capabilities, including email and calendar, document collaboration with versioning and co-authoring, team communication and cloud identity controls to serve council departments and web content teams across the United Kingdom. Microsoft 365 is used on their website to surface published content and to align web authoring workflows with corporate collaboration, providing a unified Collaboration platform for council business functions such as corporate communications, service delivery teams and web publishing.
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Durham County Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2011 | 2011 |
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Durham County Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2021 | 2021 |
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Citizen Engagement | CRM |
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2016 | 2016 |
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Durham County Council PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Durham County Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Durham County Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Durham County Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Durham County Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Durham County Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Durham County Council Technographics
Durham County Council is a Government organization based in United Kingdom,
with around 18000 employees and annual revenues of $2.24 billion.
Durham County Council operates a diverse technology stack with applications such as
Oracle E-Business Suite, Vivup and Microsoft 365,
covering areas like ERP Financial, Benefits Administration and Collaboration.
Durham County Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Vivup and Microsoft.
Durham County Council recently adopted applications including
Spektrix Marketing in 2021, Vivup in 2019 and Microsoft 365 in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Durham County Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Durham County Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Durham County Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.