AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Durkan Carpet Tech Stack and Enterprise Applications

Durkan Carpet CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot CRM CRM CRM n/a 2017 2017
In 2017, Durkan Carpet deployed Hubspot CRM to centralize website lead capture and customer interaction records across its United States retail operations. The implementation established Hubspot CRM as the primary contact and pipeline system for marketing, sales, and customer service teams within a large retail organization with 34,000 employees and $7.8 billion in revenue. Configuration focused on core CRM capabilities, including unified contact and company records, deal pipeline management, lead capture forms, email sequencing and basic marketing automation, and ticketing for service cases. Hubspot CRM was configured to support stage-based pipelines and owner assignment workflows consistent with retail sales and post-sale service processes. The deployment integrated the corporate website with Hubspot to ingest form submissions and web-sourced leads directly into the CRM, enabling continuous capture of inbound inquiries from durkan.com. Operational coverage centered on digital channels and customer-facing departments, with CRM records used to coordinate outreach between marketing, sales, and support groups. Governance emphasized standardized pipeline definitions, role-based access controls and routing rules to ensure consistent lead qualification and handoff across teams. Process changes included formalizing lead-to-deal workflows and embedding Hubspot CRM usage into day-to-day sales and service practices to create a single source of truth for customer interactions.
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2019 2019
Sales Automation CRM 2015 2015
Durkan Carpet ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
RayGun Legacy RayGun Application Performance Monitoring Application Performance Management ITSM n/a 2015 2015
In 2015, Durkan Carpet deployed RayGun Application Performance Monitoring to instrument its public website. The implementation targeted continuous web application telemetry and real user experience tracing for the company site. The RayGun Application Performance Monitoring deployment incorporated core Application Performance Management capabilities, including real user monitoring, error and crash reporting, transaction tracing, performance metrics and centralized dashboards, which supported application diagnostics and incident triage workflows. RayGun Application Performance Monitoring was configured to capture client side JavaScript telemetry and application level performance data consistent with APM functional terminology. Architecturally the implementation follows a SaaS instrumentation pattern, with browser monitoring on the website and lightweight agents or SDKs collecting server side traces and exception data, feeding centralized dashboards and alerting rules. Governance focused on configured alert thresholds, error prioritization and workflow handoffs to web operations and engineering for investigation and remediation, with operational coverage scoped to Durkan Carpet's public website.
Durkan Carpet IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
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Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2019 2019
In 2019, Durkan Carpet deployed Microsoft Azure Cloud Services to host and operate its public website. The deployment is classified under Application Hosting and Computing Services and provides cloud-native compute and managed hosting for the companys online presence. Microsoft Azure Cloud Services implementation centers on application hosting, elastic compute for web workloads, object storage for static assets, and content delivery to support availability and performance. Configuration emphasizes managed platform services, automated provisioning and scaling, and centralized monitoring and logging to maintain operational visibility for web operations. The Azure-hosted environment supports Durkan Carpets e-commerce and marketing web channels and is administered by the companys IT organization for provisioning, runtime configuration, and incident monitoring. The work ties application hosting to IT operations and digital commerce workflows, using Application Hosting and Computing Services to underpin the public website.
Content Delivery Network IaaS 2009 2009

IT Decision Makers and Key Stakeholders at Durkan Carpet

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Durkan Carpet Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Durkan Carpet IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Durkan Carpet digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Durkan Carpet Technographics
Durkan Carpet is a Retail organization based in United States, with around 34000 employees and annual revenues of $7.80 billion.
Durkan Carpet operates a diverse technology stack with applications such as Hubspot CRM, RayGun Application Performance Monitoring and Microsoft Azure Cloud Services, covering areas like CRM, Application Performance Management and Application Hosting and Computing Services.
Durkan Carpet has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as HubSpot, RayGun and Microsoft.
Durkan Carpet recently adopted applications including Salesforce Pardot in 2019, Microsoft Azure Cloud Services in 2019 and Hubspot CRM in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Durkan Carpet’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Durkan Carpet’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Durkan Carpet technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.