Calhoun, 30701, GA,
United States
Durkan Carpet Technographics
Durkan Carpet Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Durkan Carpet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 34000 Durkan Carpet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Durkan Carpet has purchased the following applications: Hubspot CRM for CRM in 2017, RayGun Application Performance Monitoring for Application Performance Management in 2015, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Durkan Carpet is running and its propensity to invest more and deepen its relationship with HubSpot , Salesforce , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Durkan Carpet revenues, which have grown to $7.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Durkan Carpet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Durkan Carpet Tech Stack and Enterprise Applications
Durkan Carpet CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2017 | 2017 |
In 2017, Durkan Carpet deployed Hubspot CRM to centralize website lead capture and customer interaction records across its United States retail operations. The implementation established Hubspot CRM as the primary contact and pipeline system for marketing, sales, and customer service teams within a large retail organization with 34,000 employees and $7.8 billion in revenue.
Configuration focused on core CRM capabilities, including unified contact and company records, deal pipeline management, lead capture forms, email sequencing and basic marketing automation, and ticketing for service cases. Hubspot CRM was configured to support stage-based pipelines and owner assignment workflows consistent with retail sales and post-sale service processes.
The deployment integrated the corporate website with Hubspot to ingest form submissions and web-sourced leads directly into the CRM, enabling continuous capture of inbound inquiries from durkan.com. Operational coverage centered on digital channels and customer-facing departments, with CRM records used to coordinate outreach between marketing, sales, and support groups.
Governance emphasized standardized pipeline definitions, role-based access controls and routing rules to ensure consistent lead qualification and handoff across teams. Process changes included formalizing lead-to-deal workflows and embedding Hubspot CRM usage into day-to-day sales and service practices to create a single source of truth for customer interactions.
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation | CRM |
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2015 | 2015 |
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Durkan Carpet ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RayGun | Legacy | RayGun Application Performance Monitoring | Application Performance Management | ITSM | n/a | 2015 | 2015 |
In 2015, Durkan Carpet deployed RayGun Application Performance Monitoring to instrument its public website. The implementation targeted continuous web application telemetry and real user experience tracing for the company site.
The RayGun Application Performance Monitoring deployment incorporated core Application Performance Management capabilities, including real user monitoring, error and crash reporting, transaction tracing, performance metrics and centralized dashboards, which supported application diagnostics and incident triage workflows. RayGun Application Performance Monitoring was configured to capture client side JavaScript telemetry and application level performance data consistent with APM functional terminology.
Architecturally the implementation follows a SaaS instrumentation pattern, with browser monitoring on the website and lightweight agents or SDKs collecting server side traces and exception data, feeding centralized dashboards and alerting rules. Governance focused on configured alert thresholds, error prioritization and workflow handoffs to web operations and engineering for investigation and remediation, with operational coverage scoped to Durkan Carpet's public website.
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Durkan Carpet IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
In 2019, Durkan Carpet deployed Microsoft Azure Cloud Services to host and operate its public website. The deployment is classified under Application Hosting and Computing Services and provides cloud-native compute and managed hosting for the companys online presence.
Microsoft Azure Cloud Services implementation centers on application hosting, elastic compute for web workloads, object storage for static assets, and content delivery to support availability and performance. Configuration emphasizes managed platform services, automated provisioning and scaling, and centralized monitoring and logging to maintain operational visibility for web operations.
The Azure-hosted environment supports Durkan Carpets e-commerce and marketing web channels and is administered by the companys IT organization for provisioning, runtime configuration, and incident monitoring. The work ties application hosting to IT operations and digital commerce workflows, using Application Hosting and Computing Services to underpin the public website.
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Content Delivery Network | IaaS |
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2009 | 2009 |
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IT Decision Makers and Key Stakeholders at Durkan Carpet
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Apps Being Evaluated by Durkan Carpet Executives
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