Bangkok, 10330,
Thailand
Dusit Thani Public Company Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Dusit Thani Public Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2043 Dusit Thani Public Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dusit Thani Public Company has purchased the following applications: Moodle LMS for Learning and Development in 2019, SABRE Synxis Guest Connect for Reservation and Booking Management in 2013, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dusit Thani Public Company is running and its propensity to invest more and deepen its relationship with Moodle , SABRE , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dusit Thani Public Company revenues, which have grown to $73.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dusit Thani Public Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2019 | 2019 |
In 2019 Dusit Thani Public Company deployed Moodle LMS on their website to support Learning and Development. Moodle LMS was provisioned as a web‑accessible learning portal embedded within the corporate site, delivering centralized course catalogs and self‑service learner enrollment for employees.
The implementation centered on core Learning and Development capabilities, including course authoring, learner enrollment and tracking, assessment delivery, and reporting using Moodle LMS native modules and configuration. Operational ownership is concentrated in HR and corporate training functions, with governance organized around centralized content management and role based access controls to manage course publishing and learner permissions.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | SABRE Synxis Guest Connect | Reservation and Booking Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Dusit Thani Public Company deployed SABRE Synxis Guest Connect. The deployment uses SABRE Synxis Guest Connect as the web-facing booking engine embedded on Dusit's public website, addressing Reservation and Booking Management for online guest reservations across its hotels in Thailand.
The implementation centers on web booking workflows, including real-time availability search, booking capture, and guest profile collection, capabilities typical of Reservation and Booking Management solutions. Configuration emphasized embedding the SABRE Synxis Guest Connect booking widget into the corporate site to handle direct bookings, with focus on rate presentation, inventory control, and booking confirmation flows. Operational ownership is positioned with e-commerce and central reservations functions, supported by governance controls for booking rules and rate display.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Dusit Thani Public Company implemented Microsoft 365 as its primary Collaboration platform across the organization. The deployment is observable in the company website source, confirming public facing use of Microsoft 365 artifacts and indicating a corporate level adoption for internal and external collaboration.
The Microsoft 365 implementation leverages core Collaboration capabilities, including Exchange Online for enterprise email, SharePoint Online for intranet and content management, OneDrive for user file storage and synchronization, Microsoft Teams for chat and meetings, and Office productivity applications for document authoring. These modules together support standard collaboration workflows such as mailbox management, document coauthoring, file sharing, and real time communications.
Operational coverage extends across Dusit Thani Public Company’s employee base of 2043 staff in the leisure and hospitality industry, enabling corporate communications and employee collaboration across corporate offices and property operations. The presence of Microsoft 365 in the website source aligns the public web estate with the company’s Collaboration platform, suggesting consistent branding of collaboration services.
Governance and operational controls are structured around corporate IT management of mailbox policies, SharePoint site provisioning workflows, Teams lifecycle management, and user access controls to enforce security and compliance for collaboration activities. Microsoft 365 therefore functions as the central Collaboration solution for Dusit Thani Public Company, supporting corporate communications and employee collaboration.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM, Sales Engagement | CRM |
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2018 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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