AI Buyer Insights:

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

Duty Free Philippines
Location
Ninoy Aquino Avenue, Brgy. Sto. Nino,
Paranaque, 1700,
Philippines
Website
https://www.dfp.com.ph/
Phone
63 2 8552-4337
Artw industry
Retail
Employee
Revenue

Duty Free Philippines Technographics

Duty Free Philippines Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Duty Free Philippines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Duty Free Philippines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Duty Free Philippines has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2016, Microsoft Dynamics AX HRM for Core HR in 2016, Microsoft Dynamics AX for Retail POS for Point Of Sale in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Duty Free Philippines is running and its propensity to invest more and deepen its relationship with Microsoft , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Duty Free Philippines revenues, which have grown to $103.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Duty Free Philippines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Duty Free Philippines Tech Stack and Enterprise Applications

Duty Free Philippines ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics AX ERP Financial ERP Hitachi Systems 2016 2016
In 2016, Duty Free Philippines implemented Microsoft Dynamics AX as its enterprise retail ERP Financial platform to unify retail operations across the Philippines. Hitachi Solutions Philippines Corporation served as the implementation partner on a program intended to provide a cohesive business management platform for a top luxury travel retailer operating more than 18 stores and hundreds of employees nationwide. The deployment of Microsoft Dynamics AX targeted core retail and corporate modules, including a Point of Sale solution tailored to duty free operations, Inventory Management and Replenishment, Procurement, Financial Management, and Human Resources. The implementation emphasized configurable, modular deployments so Duty Free Philippines could adopt the entire Enterprise Retail Solution or phase in individual capabilities to match operational priorities. Architecturally the project prioritized a flexible Microsoft Dynamics AX platform with components purpose built to work together, enabling centralized transactional processing and near real time visibility across stores, inventory and finance. The solution was scoped to support procurement from local and international vendors, store level inventory and replenishment workflows, centralized financial ledgers, and HR record management, consolidating previously dispersed retail data into a single system of record. Governance and process workstreams accompanied the technical rollout with an explicit focus on standardizing and streamlining business processes and facilitating change management. Duty Free Philippines and Hitachi Solutions structured the program around adopting global best practices and industry standards in retail ERP, with expectations to simplify multi platform operations and improve day to day operations through an integrated Microsoft Dynamics AX implementation.
Duty Free Philippines HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics AX HRM Core HR HCM Hitachi Systems 2016 2016
In 2016, Duty Free Philippines deployed Microsoft Dynamics AX HRM targeting Core HR as part of a broader Microsoft Dynamics AX enterprise retail initiative delivered with Hitachi Systems. The implementation was positioned to unify retail operations across more than 18 store locations in the Philippines and to provide integrated human resources management alongside point of sale, inventory, procurement and financial controls. Microsoft Dynamics AX HRM was configured to establish core HR capabilities such as personnel records, organizational hierarchies, employee lifecycle workflows and role based access controls, aligned with the companys ISO 9001 quality objectives. The deployment was described as modular, allowing Duty Free Philippines to adopt Human Resources functionality in tandem with Point of Sale tailored to a duty free retail model, Inventory Management and Replenishment, Procurement and Financial Management. Architecturally the solution leveraged Microsoft Dynamics AXs flexible enterprise retail architecture to link transactional systems and HR data, providing near real time visibility across store transactions and workforce records. Integrations were implemented between the Human Resources module and internal POS, inventory and financial modules within Microsoft Dynamics AX to support workforce related processes and operational reporting. Project governance involved Duty Free Philippines IT leadership and an implementation engagement with Hitachi Systems, with Hitachi Solutions Philippines referenced for Dynamics AX consulting and Point of Sale expertise. The rollout approach was phased to permit implementation of the full Enterprise Retail Solution or selected components, enabling structured change management and process standardization across departments. Duty Free Philippines expected Microsoft Dynamics AX HRM and the wider Microsoft Dynamics AX deployment to streamline and standardize business processes, improve day to day operations and facilitate better change management, delivering a cohesive platform that connects Human Resources with retail operations.
Duty Free Philippines ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics AX for Retail POS Point Of Sale ERP Services and Operations Hitachi Systems 2016 2016
In 2016, Duty Free Philippines implemented Microsoft Dynamics AX for Retail POS. The deployment was delivered with Hitachi Solutions Philippines Corporation to provide an Enterprise Retail Solution for Duty Free Philippines, the country’s top luxury travel retailer, targeting consolidation of retail operations across more than 18 stores nationwide and support for approximately 900 employees. Microsoft Dynamics AX for Retail POS was configured with core Point Of Sale functionality tailored to duty free operations, along with inventory management and replenishment, procurement, financial management, and human resources modules. The implementation leveraged the flexible Microsoft Dynamics AX architecture to enable phased adoption, allowing the retailer to deploy the full ERP retail suite or selected components according to business priorities, and to standardize transactional and master data models. The program emphasized an end-to-end platform where purpose-built components work together to reduce multi-platform complexity, enabling real-time transaction capture at store-level POS, centralized inventory visibility for replenishment planning, integrated procure-to-pay workflows for local and international vendors, and consolidated financial and payroll posting. Operational coverage spanned store POS terminals, centralized inventory and procurement functions, and corporate finance and HR systems across the Philippines, providing cohesive data flow from sourcing to sales reporting. Governance focused on adopting global best practices and a formal change management approach to standardize processes and simplify previously fragmented workflows. Duty Free Philippines expected to streamline and standardize business processes and improve day-to-day operations by centralizing retail transaction processing and enterprise functions into Microsoft Dynamics AX for Retail POS, with Hitachi Solutions Philippines Corporation collaborating with internal IT and business teams to configure and roll out the solution.
Duty Free Philippines Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2020 2020
Duty Free Philippines SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Inventory Management SCM 2016 2016
Duty Free Philippines Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2016 2016
Duty Free Philippines IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2018 2018

IT Decision Makers and Key Stakeholders at Duty Free Philippines

First Name Last Name Title Function Department Email Phone
Chief Operating Officer CXO Operations
Chief Administrative Officer CXO Operations
Officer-in-Charge Management Information Services Division Director IT
Officer-in-Charge Finance Division Manager Finance
Show All Contacts

Apps Being Evaluated by Duty Free Philippines Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Duty Free Philippines IT executives and key decision makers. This section highlights Duty Free Philippines's latest recorded technology evaluations, including Topserve LMS for Core HR on 2026-01-08, Microsoft Power BI for Analytics and BI on 2025-10-14, and Finastra Fusion Essence for Core Banking on 2025-08-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Duty Free Philippines digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-01-08 Duty Free Philippines Evaluated Topserve Topserve LMS Core HR HCM
2025-10-14 Duty Free Philippines Evaluated Microsoft Microsoft Power BI Analytics and BI Analytics and BI
2025-08-05 Duty Free Philippines Evaluated Finastra Finastra Fusion Essence Core Banking ERP Services and Operations
FAQ - APPS RUN THE WORLD Duty Free Philippines Technographics
Duty Free Philippines is a Retail organization based in Philippines, with around 900 employees and annual revenues of $103.0 million.
Duty Free Philippines operates a diverse technology stack with applications such as Microsoft Dynamics AX, Microsoft Dynamics AX HRM and Microsoft Dynamics AX for Retail POS, covering areas like ERP Financial, Core HR and Point Of Sale.
Duty Free Philippines has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft.
Duty Free Philippines recently adopted applications including Microsoft Azure Cloud Services in 2021, Microsoft 365 in 2020 and Cloudflare CDN in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Duty Free Philippines’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Duty Free Philippines’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Duty Free Philippines technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.