E-Plus Mobilfunk & Co Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by E-Plus Mobilfunk & Co and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 E-Plus Mobilfunk & Co employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that E-Plus Mobilfunk & Co has purchased the following applications: Enghouse Interactive Outbound Communications for Call Center in 2016, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems E-Plus Mobilfunk & Co is running and its propensity to invest more and deepen its relationship with Enghouse Interactive , Microsoft , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing E-Plus Mobilfunk & Co revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for E-Plus Mobilfunk & Co intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Enghouse Interactive | Legacy | Enghouse Interactive Outbound Communications | Call Center | CRM | n/a | 2016 | 2016 |
In 2016 E-Plus Mobilfunk & Co deployed Enghouse Interactive Outbound Communications to centralise and manage outbound predictive dialling campaigns across multiple contact centres in Germany, targeting the telecom CRM area. The deployment is categorized as Call Center and was implemented to consolidate outbound campaign operations under a single cloud hosted Outbound Communicator capability from Enghouse Interactive.
The implementation configured core modules for outbound campaign management, a predictive dialler engine, real time speech analytics and unified campaign reporting, enabling faster campaign setup and formalised campaign configuration. Enghouse Interactive Outbound Communications was used to standardise dialing rules, compliance controls and real time monitoring across campaigns.
Operational coverage focused on contact centre operations and campaign management teams across E-Plus sites in Germany, aligning outbound telephony workflows with CRM oriented business functions. Integrations emphasized campaign level data feeds and reporting consolidation into contact centre operational processes, supporting unified performance visibility.
Governance changes included centralised campaign approval and reporting workflows, with compliance controls embedded in the Outbound Communicator configuration. The case study highlights explicit outcomes of improved call quality and cost savings driven by real time speech analytics and unified campaign reporting, along with accelerated campaign setup and enhanced compliance benefits.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2002 | 2002 |
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