AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

E2 Optics, LLC Tech Stack and Enterprise Applications

E2 Optics, LLC ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2012 2012
In 2012, E2 Optics, LLC implemented Oracle NetSuite ERP to consolidate its financial operations. The Oracle NetSuite ERP deployment served as the companys ERP Financial backbone, centralizing accounting and financial management for the 200 employee professional services firm. The implementation focused on core financial modules including general ledger, accounts payable, accounts receivable, fixed asset accounting, billing and financial reporting. Configuration work emphasized a unified chart of accounts, standardized accounting period close procedures and role based security to enforce segregation of duties across accounting and finance users. The deployment followed a cloud native SaaS architecture consistent with Oracle NetSuite ERP, enabling consolidated ledgers and centralized transaction processing for corporate finance and billing functions. Operational coverage included corporate finance, accounts payable, accounts receivable and revenue cycle workflows, with system configuration to support automated journal posting and period close orchestration. Governance changes centered on formalizing approval workflows, audit trail and access controls within the application, and establishing month end close checkpoints and reconciliations driven from the system. Process redesign prioritized repeatable financial close and compliance practices, aligning operational ownership in finance and accounting to the Oracle NetSuite ERP environment.
ERP Financial ERP 2015 2015
E2 Optics, LLC Collaboration
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Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, E2 Optics, LLC adopted Microsoft 365 to standardize Collaboration across the organization and consolidate cloud-based communication and document workflows. The Microsoft 365 deployment was positioned to support professional services operations with centralized email, real-time meetings, and co-authoring capabilities common to Collaboration suites. The implementation emphasized core Collaboration functional modules, including Exchange Online for mail and calendaring, SharePoint and OneDrive for document management and version control, and Teams for persistent chat and meetings, reflecting standard Collaboration workflows. Microsoft 365 is noted as being used on their website, and governance was aligned around tenant-level policy, identity and access controls, and document sharing permissions to enable secure, organization-wide collaboration.
E2 Optics, LLC CRM
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Freshworks Legacy FreshDesk Customer Support Customer Support CRM n/a 2020 2020
In 2020, E2 Optics, LLC deployed FreshDesk Customer Support as an embedded support channel on its public website to centralize incoming customer inquiries and enable web-based case creation. The implementation positions FreshDesk Customer Support as the primary Customer Support application for customer facing help requests and self-service access on the corporate site. The deployment emphasized standard Customer Support capabilities, including a web-embedded support widget and public help center for knowledge base articles, a ticketing and shared inbox workflow for managing email and web form submissions, configured ticket types and custom fields, automation rules for routing and priority assignment, SLA enforcement, and an agent workspace for case resolution. Configuration work focused on aligning ticket lifecycles and automation to the companys service processes and on structuring the public knowledge base to reduce repeat inquiries. Operational coverage is centered on E2 Optics customer service and technical support teams, with governance implemented through role based agent access, ticket routing and escalation workflows, and documented ticket handling procedures to standardize response processes. Reporting and ticket lifecycle controls were established to support ongoing operations and to provide visibility into case volume and agent workload.
E2 Optics, LLC ITSM
Vendor
Previous System
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Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2019 2019
E2 Optics, LLC PPM
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Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2021 2021
E2 Optics, LLC PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
E2 Optics, LLC IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2023 2023

IT Decision Makers and Key Stakeholders at E2 Optics, LLC

First Name Last Name Title Function Department Email Phone
President and CEO CXO Finance
Executive Vice President and COO VP Finance
Director of Finance Director Finance

Apps Being Evaluated by E2 Optics, LLC Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from E2 Optics, LLC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the E2 Optics, LLC digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD E2 Optics, LLC Technographics
E2 Optics, LLC is a Professional Services organization based in United States, with around 200 employees and annual revenues of $25.0 million.
E2 Optics, LLC operates a diverse technology stack with applications such as Oracle NetSuite ERP, Microsoft 365 and FreshDesk Customer Support, covering areas like ERP Financial, Collaboration and Customer Support.
E2 Optics, LLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Microsoft and Freshworks.
E2 Optics, LLC recently adopted applications including Lumen Cloud (ex CenturyLink) in 2023, Lumen CDN in 2023 and SmartSheet in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates E2 Optics, LLC’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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