Earnhardt Auto Centers
6315 E Auto Park Dr,
Mesa, 85206, AZ,
United States
Mesa, 85206, AZ,
United States
1 480-981-1900
Automotive
Earnhardt Auto Centers Technographics
Earnhardt Auto Centers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Earnhardt Auto Centers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Earnhardt Auto Centers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Earnhardt Auto Centers has purchased the following applications: CarNow MessageNow for Chatbots and Conversational AI in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, DealerSocket CRM for Automotive Dealership CRM in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Earnhardt Auto Centers is running and its propensity to invest more and deepen its relationship with CarNow , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Earnhardt Auto Centers revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Earnhardt Auto Centers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Earnhardt Auto Centers Tech Stack and Enterprise Applications
Earnhardt Auto Centers AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CarNow | Legacy | CarNow MessageNow | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Earnhardt Auto Centers deployed CarNow MessageNow on their public website. Earnhardt Auto Centers implemented CarNow MessageNow, a Chatbots and Conversational AI application, to deliver real-time conversational engagement and structured lead intake on dealership web pages.
The implementation concentrated on a web chat widget configured for pre-chat qualification, scripted message templates, automated conversational flows, session persistence, and live agent handoff. CarNow MessageNow was configured to capture visitor context and sustain message threads to support follow-up interactions across sessions.
The deployment is scoped to the corporate website and supports customer-facing internet sales and service inquiry workflows, with operational ownership by digital retail and internet sales teams. Governance focused on centralized chat configuration, agent role permissions, and conversation script stewardship to maintain consistent customer handling and escalation into live agent queues.
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Earnhardt Auto Centers Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, Earnhardt Auto Centers deployed Cisco Webex Meetings on its public website to provide Audio Video and Web Conferencing for customer-facing engagement. Cisco Webex Meetings is implemented as an embedded, browser-accessible meeting flow that enables audio, video, screen sharing, and meeting recording, and it supports joining from standard web clients without separate client installation.
The architecture uses Cisco's cloud-hosted Webex Meetings service with web-embedded session initiation tied to site pages, and centralized platform administration for meeting policies and user access. Configuration emphasizes session orchestration from the website front-end and standard Audio Video and Web Conferencing functional workflows such as scheduling, browser-based join, and recording management to support real-time customer interactions and internal collaboration.
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Collaboration | Collaboration |
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2021 | 2021 |
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Earnhardt Auto Centers CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Solera | Legacy | DealerSocket CRM | Automotive Dealership CRM | CRM | n/a | 2018 | 2018 |
In 2018, Earnhardt Auto Centers implemented DealerSocket CRM from Solera. DealerSocket CRM is deployed as an Automotive Dealership CRM to centralize prospect and customer records across dealership sales, F&I, service, parts, and marketing workflows.
The DealerSocket CRM implementation includes core CRM capabilities such as lead management, customer and contact records, sales pipeline tracking, appointment and service scheduling, and marketing communications automation. Configuration work focused on role-based access, standardized lead routing rules, and customer lifecycle stages to align retail sales and fixed-ops processes with CRM workflows.
The implementation is integrated with DealerSocket Auto/Mate DMS as surfaced on the company website, enabling data synchronization between the CRM and DealerSocket Auto/Mate DMS for vehicle, service order, and customer history data, and supporting website lead capture flows. Integration patterns emphasize near-real-time synchronization of service and sales touchpoints to preserve contextual customer records across systems.
Operational governance centered on cross-departmental data stewardship and workflow ownership, with governance controls applied to contact data quality, lead assignment, and marketing opt-in status. Process changes prioritized consistent handoffs between digital lead capture, CRM lead follow-up, and DMS-driven service scheduling to create unified customer records across dealership functions.
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Data Management Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Earnhardt Auto Centers PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Earnhardt Auto Centers IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Earnhardt Auto Centers
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Earnhardt Auto Centers Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Earnhardt Auto Centers IT executives and key decision makers. This section highlights Earnhardt Auto Centers's latest recorded technology evaluations, including Tekion Automotive Retail Cloud for Dealership Management on 2026-03-19. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Earnhardt Auto Centers digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-19 | Earnhardt Auto Centers | Evaluated | Tekion Corp | Tekion Automotive Retail Cloud | Dealership Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Earnhardt Auto Centers Technographics
Earnhardt Auto Centers is a Automotive organization based in United States,
with around 1500 employees and annual revenues of $200.0 million.
Earnhardt Auto Centers operates a diverse technology stack with applications such as
CarNow MessageNow, Cisco Webex Meetings and DealerSocket CRM,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Automotive Dealership CRM.
Earnhardt Auto Centers has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as CarNow, Cisco Systems and Solera.
Earnhardt Auto Centers recently adopted applications including
Lumen Cloud (ex CenturyLink) in 2023, Lumen CDN in 2023 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Earnhardt Auto Centers’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Earnhardt Auto Centers’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Earnhardt Auto Centers technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.