List of DealerSocket CRM Customers
Solera Holdings
1500 Solana Blvd. Building #6 Suite #6300,
Westlake, 76262, TX,
United States
Westlake, 76262, TX,
United States
1 817-961-2100
Professional Services
7500
$2.6B
Since 2010, our global team of researchers has been studying DealerSocket CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DealerSocket CRM for Automotive Dealership CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DealerSocket CRM for Automotive Dealership CRM include: Penske Automotive Group, a United States based Automotive organisation with 28900 employees and revenues of $30.50 billion, Berkshire Hathaway Automotive, a United States based Automotive organisation with 8300 employees and revenues of $8.00 billion, Holman, a United States based Distribution organisation with 9000 employees and revenues of $3.50 billion, Park Place Dealerships, a United States based Automotive organisation with 2300 employees and revenues of $2.00 billion, OpenRoad Auto, a Canada based Automotive organisation with 2500 employees and revenues of $2.00 billion and many others.
Contact us if you need a completed and verified list of companies using DealerSocket CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The DealerSocket CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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400 Chrysler Dodge Jeep Ram | Automotive | 120 | $60M | Canada | Solera | DealerSocket CRM | Automotive Dealership CRM | 2022 | n/a |
In 2022, 400 Chrysler Dodge Jeep Ram implemented DealerSocket CRM, an Automotive Dealership CRM, to centralize customer engagement and transaction tracking across its dealership operations. The DealerSocket CRM deployment was positioned as the primary system for customer record consolidation and front-office engagement workflows.
Configuration emphasis covered lead management, contact and customer records, sales pipeline management, and service appointment scheduling, reflecting standard Automotive Dealership CRM functional modules. DealerSocket CRM was set up to support BDC workflows, showroom follow-up processes, and service reminder communications, with data model configuration aligned to dealership sales and service functions.
The implementation coexists with DealerSocket Auto/Mate DMS, which is used on the dealership website, creating a single-vendor application footprint for website lead capture and DMS-hosted inventory exposure. Governance focused on centralized contact data consolidation and lead routing rules across sales and service teams, with rollout scoped to dealership operational departments rather than enterprise-wide sites.
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400 Chrysler Dodge Jeep Ram | Automotive | 20 | $50M | Canada | Solera | DealerSocket CRM | Automotive Dealership CRM | 2022 | n/a |
In 2022, 400 Chrysler Dodge Jeep Ram implemented DealerSocket CRM in the Automotive Dealership CRM category. The deployment was scoped to the dealership's customer facing and retail workflows, aligning CRM records with sales, service, and parts business functions at the Canadian dealership.
DealerSocket CRM was configured to manage lead intake, contact and customer lifecycle management, appointment scheduling, and service reminder workflows, and to support BDC queueing and campaign segmentation typical of Automotive Dealership CRM systems. Configuration focused on standard CRM capabilities such as unified customer profiles, opportunity tracking, and communications orchestration to centralize retail and service interactions.
The implementation integrated with the DealerSocket Auto/Mate DMS instance used on the dealership website to synchronize inventory visibility, customer records, and service order references between the website DMS presence and the CRM. The architecture emphasized a consolidated data model for customer and vehicle records to reduce duplication, with role based access for sales advisors, service advisors, parts staff, and BDC users.
Governance and rollout relied on operational process alignment rather than enterprise scale orchestration, with configuration controls for data ownership and workflow handoffs between sales and service. Training and phased user enablement were applied to embed CRM-driven workflows into day to day retail operations while retaining centralized oversight of customer record quality and communication templates.
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Abbotsford Chrysler | Automotive | 60 | $60M | Canada | Solera | DealerSocket CRM | Automotive Dealership CRM | 2019 | n/a |
In 2019, Abbotsford Chrysler implemented DealerSocket CRM. The deployment used DealerSocket CRM as an Automotive Dealership CRM to consolidate customer and lead data across dealership functions at the Abbotsford location.
Configuration focused on dealer CRM capabilities including lead capture, contact and opportunity management, sales pipeline orchestration, service appointment scheduling, and automated customer communications. DealerSocket CRM was integrated with DealerSocket Auto/Mate DMS, and the DealerSocket Auto/Mate DMS connection was surfaced on the dealer website to provide synchronized inventory visibility and support online lead capture.
Operational coverage included sales, service, parts and BDC teams, with centralized customer records and CRM-driven workflows for lead routing and follow up. Governance and process control were implemented through dealership management and BDC leadership, who defined user roles, access controls and standard operating procedures for CRM use across transactional and fixed operations workflows.
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Abc Collision Center | Automotive | 10 | $1M | United States | Solera | DealerSocket CRM | Automotive Dealership CRM | 2018 | n/a |
In 2018, Abc Collision Center implemented DealerSocket CRM to manage customer engagement and service workflows. The DealerSocket CRM deployment for the 10-employee collision shop was centered on Automotive Dealership CRM capabilities including customer profile management, appointment and estimate tracking, lead management, and communication workflow for service advisors and front desk staff. The implementation supported the shop business function of repair order coordination and customer lifecycle management across booking, intake, and post-service follow up.
The deployment was integrated with DealerSocket Auto/Mate DMS as referenced on the company website, enabling record alignment between the CRM and the DMS for vehicle details, contact information, and service order linkage. Configuration emphasis included contact and vehicle data synchronization, online appointment capture from the website, templated customer communications, and service scheduling workflows consistent with Automotive Dealership CRM operations. Operational governance was assigned to shop management and front office personnel to maintain data hygiene and scheduling processes. The narrative reflects a small shop scale implementation that centralized customer and repair order information in DealerSocket CRM.
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ABC Nissan | Automotive | 200 | $200M | United States | Solera | DealerSocket CRM | Automotive Dealership CRM | 2017 | n/a |
In 2017, ABC Nissan implemented DealerSocket CRM from Solera as its primary Automotive Dealership CRM, establishing a centralized platform for customer engagement and dealer sales workflows. The deployment addressed dealership customer lifecycle management across retail sales, service, and internet lead channels.
Configuration emphasized standard CRM capabilities including lead and contact management, sales pipeline tracking, service appointment scheduling, and communications automation, consistent with Automotive Dealership CRM functionality. DealerSocket CRM was configured to maintain a single customer database and to automate follow up workflows used by showroom and internet sales teams.
The implementation integrated DealerSocket CRM with DealerSocket Auto/Mate DMS on the dealership website to enable synchronization of DMS records with front-end lead capture and customer data. Operational scope covered showroom sales, service advisors, and internet sales desks, with governance oriented around a unified customer record, standardized lead routing, and defined response workflows.
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Automotive | 10 | $1M | United States | Solera | DealerSocket CRM | Automotive Dealership CRM | 2019 | n/a |
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Automotive | 75 | $80M | United States | Solera | DealerSocket CRM | Automotive Dealership CRM | 2019 | n/a |
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Automotive | 20 | $4M | Australia | Solera | DealerSocket CRM | Automotive Dealership CRM | 2024 | n/a |
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Automotive | 10 | $1M | United States | Solera | DealerSocket CRM | Automotive Dealership CRM | 2022 | n/a |
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Automotive | 87 | $30M | United States | Solera | DealerSocket CRM | Automotive Dealership CRM | 2024 | n/a |
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Buyer Intent: Companies Evaluating DealerSocket CRM
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD DealerSocket CRM Coverage
DealerSocket CRM is a Automotive Dealership CRM solution from Solera.
Companies worldwide use DealerSocket CRM, from small firms to large enterprises across 21+ industries.
Organizations such as Penske Automotive Group, Berkshire Hathaway Automotive, Holman, Park Place Dealerships and OpenRoad Auto are recorded users of
DealerSocket CRM for Automotive Dealership CRM.
Companies using DealerSocket CRM are most concentrated in Automotive and Distribution, with adoption spanning over 21 industries.
Companies using DealerSocket CRM are most concentrated in United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of DealerSocket CRM across Americas, EMEA, and APAC.
Companies using DealerSocket CRM range from small businesses with 0-100 employees - 77.06%, to mid-sized firms with 101-1,000 employees - 20.99%, large organizations with 1,001-10,000 employees - 1.83%, and global enterprises with 10,000+ employees - 0.11%.
Customers of DealerSocket CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified DealerSocket CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Automotive Dealership CRM.