AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

East Miami Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2020 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
StayPlease Legacy StayPlease Operations Hotel Property Management ERP Services and Operations n/a 2022 2022 In 2022, Swire Hotels deployed StayPlease Operations across its Hong Kong properties to digitize guest services and consolidate hotel operations. The deployment used StayPlease Operations within the Hotel Property Management category and paired the guest-facing StayMenu QR-code menu capability with operations tooling to address housekeeping and F&B workflows. Configuration emphasized two core functional modules, the StayMenu guest-facing digital menu and the StayPlease Operations task-dispatch and operations module. StayMenu provided QR-code access for in-room dining and guest requests, while StayPlease Operations delivered service request intake, task assignment, and operational visibility for housekeeping and food and beverage teams. Operational coverage was focused on Swire Hotels properties in Hong Kong, affecting guest services, in-room dining, housekeeping, and food and beverage operations. The rollout consolidated fragmented communication channels by shifting ordering and guest requests into digital workflows, explicitly reducing phone call volume and shifting a large share of in-room dining transactions to digital channels. Governance and process restructuring centered on centralizing task-dispatch to coordinate service requests and handoffs between guest services, housekeeping, and F&B teams, enabling standardized operational workflows and digital orchestration of guest-facing service.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Recruiting HCM 2012 2012
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Web Content Management Content Management 2013 2013
IT Decision Makers and Key Stakeholders at East Miami
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by East Miami Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD East Miami Technographics

East Miami is a Leisure and Hospitality organization based in United States, with around 800 employees and annual revenues of $230.0 million.

East Miami operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, Microsoft 365 and StayPlease Operations, covering areas like Application Hosting and Computing Services, Collaboration and Hotel Property Management.

East Miami has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and StayPlease.

East Miami recently adopted applications including StayPlease Operations in 2022, Salesforce Sales Cloud in 2021 and Microsoft Azure Cloud Services in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of East Miami’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates East Miami’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete East Miami technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.