Miami, 33131, FL,
United States
East Miami Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by East Miami and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 East Miami employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that East Miami has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020, Microsoft 365 for Collaboration in 2015, StayPlease Operations for Hotel Property Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems East Miami is running and its propensity to invest more and deepen its relationship with Microsoft , StayPlease , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing East Miami revenues, which have grown to $230.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for East Miami intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| StayPlease | Legacy | StayPlease Operations | Hotel Property Management | ERP Services and Operations | n/a | 2022 | 2022 | In 2022, Swire Hotels deployed StayPlease Operations across its Hong Kong properties to digitize guest services and consolidate hotel operations. The deployment used StayPlease Operations within the Hotel Property Management category and paired the guest-facing StayMenu QR-code menu capability with operations tooling to address housekeeping and F&B workflows. Configuration emphasized two core functional modules, the StayMenu guest-facing digital menu and the StayPlease Operations task-dispatch and operations module. StayMenu provided QR-code access for in-room dining and guest requests, while StayPlease Operations delivered service request intake, task assignment, and operational visibility for housekeeping and food and beverage teams. Operational coverage was focused on Swire Hotels properties in Hong Kong, affecting guest services, in-room dining, housekeeping, and food and beverage operations. The rollout consolidated fragmented communication channels by shifting ordering and guest requests into digital workflows, explicitly reducing phone call volume and shifting a large share of in-room dining transactions to digital channels. Governance and process restructuring centered on centralizing task-dispatch to coordinate service requests and handoffs between guest services, housekeeping, and F&B teams, enabling standardized operational workflows and digital orchestration of guest-facing service. |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
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|
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Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Recruiting | HCM |
|
2012 | 2012 |
|
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2013 | 2013 |
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