East Miami
788 Brickell Plaza,
Miami, 33131, FL,
United States
Miami, 33131, FL,
United States
1 305-712-7000
Leisure and Hospitality
East Miami Technographics
East Miami Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by East Miami and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 East Miami employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that East Miami has purchased the following applications: Paycom Talent Acquisition for Recruiting in 2012, StayPlease Operations for Hotel Property Management in 2022, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems East Miami is running and its propensity to invest more and deepen its relationship with Paycom , StayPlease , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing East Miami revenues, which have grown to $230.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for East Miami intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
East Miami Tech Stack and Enterprise Applications
East Miami HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paycom | Legacy | Paycom Talent Acquisition | Recruiting | HCM | n/a | 2012 | 2012 |
In 2012, East Miami implemented Paycom Talent Acquisition as their applicant tracking system and deployed it on their public careers site. Paycom Talent Acquisition is the company’s primary Recruiting application for the Leisure and Hospitality business, supporting hiring across the United States organization where East Miami operates with approximately 800 employees and reported revenue of 230000000.
The Paycom Talent Acquisition deployment is configured to manage core Recruiting workflows, including online job posting on the company careers page, candidate profile capture, requisition approvals, interview scheduling, offer management, and compliance-oriented applicant records. The implementation uses the vendor hosted ATS capabilities to present job listings and collect applications directly from the Swire Hotels branded career experience.
Operationally, Paycom Talent Acquisition is positioned to serve both front line hospitality hiring for properties and corporate HR recruiting for centralized functions, consolidating applicant flow into a single Recruiting pipeline. Governance is exercised through configured requisition workflows and hiring manager approval processes to standardize hiring practices, while the hosted career site integration maintains a consistent candidate experience on the company website.
|
East Miami ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| StayPlease | Legacy | StayPlease Operations | Hotel Property Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Swire Hotels deployed StayPlease Operations across its Hong Kong properties to digitize guest services and consolidate hotel operations. The deployment used StayPlease Operations within the Hotel Property Management category and paired the guest-facing StayMenu QR-code menu capability with operations tooling to address housekeeping and F&B workflows.
Configuration emphasized two core functional modules, the StayMenu guest-facing digital menu and the StayPlease Operations task-dispatch and operations module. StayMenu provided QR-code access for in-room dining and guest requests, while StayPlease Operations delivered service request intake, task assignment, and operational visibility for housekeeping and food and beverage teams.
Operational coverage was focused on Swire Hotels properties in Hong Kong, affecting guest services, in-room dining, housekeeping, and food and beverage operations. The rollout consolidated fragmented communication channels by shifting ordering and guest requests into digital workflows, explicitly reducing phone call volume and shifting a large share of in-room dining transactions to digital channels.
Governance and process restructuring centered on centralizing task-dispatch to coordinate service requests and handoffs between guest services, housekeeping, and F&B teams, enabling standardized operational workflows and digital orchestration of guest-facing service.
|
East Miami Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, East Miami implemented Microsoft 365 as its primary Collaboration platform. Microsoft 365 was provisioned as a cloud-hosted SaaS tenant and serves as the core Collaboration layer for corporate communications and property operations at the East Miami hotel.
The deployment includes standard Collaboration capabilities such as Exchange Online email, Office desktop and web applications, Microsoft Teams for messaging and meetings, SharePoint Online for intranet and document libraries, and OneDrive for personal file storage, all managed under a centralized Microsoft 365 tenant. Administrative governance is organized around role-based access and centralized tenant administration, with identity and access controls consistent with Microsoft 365 identity services. The company publicly references Microsoft 365 on its website, indicating the application is both an internal productivity backbone and part of the enterprise technology footprint for East Miami.
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East Miami Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
|
Web Content Management | Content Management |
|
2013 | 2013 |
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East Miami CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
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Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
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East Miami IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at East Miami
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by East Miami Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from East Miami IT executives and key decision makers. This section highlights East Miami's latest recorded technology evaluations, including Oracle PeopleSoft HCM for Core HR on 2024-06-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the East Miami digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-06-06 | East Miami | Evaluated | Oracle | Oracle PeopleSoft HCM | Core HR | HCM |
FAQ - APPS RUN THE WORLD East Miami Technographics
East Miami is a Leisure and Hospitality organization based in United States,
with around 800 employees and annual revenues of $230.0 million.
East Miami operates a diverse technology stack with applications such as
Paycom Talent Acquisition, StayPlease Operations and Microsoft 365,
covering areas like Recruiting, Hotel Property Management and Collaboration.
East Miami has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Paycom, StayPlease and Microsoft.
East Miami recently adopted applications including
StayPlease Operations in 2022, Salesforce Sales Cloud in 2021 and Salesforce Marketing Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of East Miami’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates East Miami’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete East Miami technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.