Dhaka, 1212,
Bangladesh
Eastern Bank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Eastern Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3857 Eastern Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eastern Bank has purchased the following applications: ConsenSys Quorum for Blockchain Platform in 2019, DHL EasyShip for Shipping Management in 2024, Xoxoday Loyalty Rewards for Customer Loyalty in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eastern Bank is running and its propensity to invest more and deepen its relationship with ConsenSys , DHL , Xoxoday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eastern Bank revenues, which have grown to $176.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eastern Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ConsenSys | Legacy | ConsenSys Quorum | Blockchain Platform | Blockchain | n/a | 2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DHL | Legacy | DHL EasyShip | Shipping Management | eCommerce | n/a | 2024 | 2024 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xoxoday | Legacy | Xoxoday Loyalty Rewards | Customer Loyalty | CRM | n/a | 2024 | 2024 |
In 2024, Eastern Bank PLC implemented Xoxoday Loyalty Rewards to modernize its loyalty management and operations, applying Customer Loyalty capabilities to centralize rewards handling. The deployment established transaction tracking, an accrual and redemption engine, and a white labelled storefront to support customer redemptions and catalog presentation.
The Xoxoday Loyalty Rewards implementation configured the accrual engine to process transactional earning rules and the redemption engine to manage point conversions and inventory visibility, reducing manual reconciliation and improving transaction accuracy and redemption visibility. The white labelled storefront was configured to present branded reward catalogs and surface redemption status, improving the customer experience and operational transparency.
Operational scope concentrated on loyalty operations and customer experience functions within Eastern Bank PLC, where governance centralized workflow ownership and automated routine processing to reduce manual effort. According to the case study the program delivered stronger customer engagement and operational cost savings.
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Tag Management | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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