Eastleigh, SO50 9YN,
United Kingdom
Eastleigh Borough Council Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Eastleigh Borough Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 375 Eastleigh Borough Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eastleigh Borough Council has purchased the following applications: Integra Centros ERP for ERP Financial in 2012, XCD Appreciation for Employee Recognition and Rewards Management in 2021, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eastleigh Borough Council is running and its propensity to invest more and deepen its relationship with Capita Integrated Business Solutions , XCD , Crown Computing or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eastleigh Borough Council revenues, which have grown to $82.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eastleigh Borough Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Capita Integrated Business Solutions | Legacy | Integra Centros ERP | ERP Financial | ERP Financial Management | n/a | 2012 | 2012 |
In 2012 Eastleigh Borough Council implemented Integra Centros ERP supplied by Capita Integrated Business Solutions. The Integra Centros ERP deployment was scoped as the council's ERP Financial platform to standardize accounting, budgeting and transactional finance across the organization.
Configuration focused on core municipal finance capabilities including general ledger, accounts payable, accounts receivable, fixed assets, cash management and budget control, aligned to UK public sector chart of accounts and reporting needs. The implementation used modular configuration and workflow automation to support purchase to pay and order to cash processes within the council's finance operations, and Integra Centros ERP was provisioned as the authoritative source for financial master data and statutory reporting.
Operational coverage targeted the corporate finance function and transactional accounting across departments, with role based access controls and approval workflows to enforce segregation of duties and governance. Ongoing operational ownership remained with the council's finance leadership and IT teams for configuration management and statutory compliance.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| XCD | Legacy | XCD Appreciation | Employee Recognition and Rewards Management | HCM | n/a | 2021 | 2022 |
In 2021, Eastleigh Borough Council implemented XCD Appreciation as part of an XCD Salesforce-based HR and payroll deployment to centralise HR processes across the council in Hampshire, United Kingdom. XCD Appreciation was introduced to support Employee Recognition and Rewards Management objectives alongside broader HR and payroll functionality, with the implementation scoped to improve data accuracy and to deliver better employee self-service for council staff.
The deployment used XCD's Salesforce-based architecture, embedding XCD Appreciation within the same platform ecosystem as core HR and payroll modules. Functional capabilities configured included recognition workflows, manager nomination and approval processes, employee self-service access to rewards and acknowledgements, and the configuration of program rules aligned to existing council policies.
Operational coverage extended across HR, payroll, managers and the broader employee population at Eastleigh Borough Council, with integrations implemented between the appreciation module and the central HR record set and payroll processes to maintain data consistency and support reward issuance workflows. Governance focused on embedding recognition workflows into existing HR processes and configuring audit and reporting controls consistent with public sector requirements.
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Payroll | HCM |
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2021 | 2021 |
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Recruiting, Onboarding | HCM |
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2021 | 2022 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2022 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Eastleigh Borough Council implemented Microsoft 365 as its core Collaboration platform. The cloud hosted Microsoft 365 deployment provides enterprise email, real time communications, and document management capabilities across the council, supporting approximately 375 employees in the United Kingdom and serving corporate communications and internal service delivery functions.
Microsoft 365 provides standard Collaboration capabilities including hosted mail and calendaring, real time chat and meetings, SharePoint based intranet and document libraries, and OneDrive file synchronisation to support cross departmental workflows and records management. The council uses Microsoft 365 on its website, and operational governance for the suite is structured around tenant administration, user provisioning, access controls and data governance to meet public sector compliance and information management requirements.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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