Laval, H7T 2H6, QC,
Canada
EC Solutions Technographics
EC Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EC Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 EC Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
EC Solutions has purchased the following applications: Microsoft 365 for Collaboration in 2015, Hotjar for Customer Experience in 2019, New Relic APM for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EC Solutions is running and its propensity to invest more and deepen its relationship with Microsoft , Contentsquare , SharpSpring or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EC Solutions revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EC Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EC Solutions Tech Stack and Enterprise Applications
EC Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, EC Solutions implemented Microsoft 365 in the Collaboration category. The 60-employee Canadian professional services firm provisioned a cloud-first Microsoft 365 tenant to centralize core collaboration capabilities and standardize email and document workflows across the organization.
The deployment includes Microsoft 365 core collaboration capabilities, with Office 365 Mail handling external and site-facing email routing as evidenced by the company website. Implementation work centered on Exchange Online for mail, SharePoint Online for shared document libraries and intranet content, Microsoft Teams for synchronous collaboration, and OneDrive for personal file sync.
Operational scope covered company-wide business functions including project delivery, client services, and administrative operations, with tenant-level administration, role-based access controls, and centralized user provisioning used to manage accounts and permissions. Governance focused on standardizing storage locations and collaborative workflows, while the website integration with Office 365 Mail provided a single channel for inbound client communications.
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EC Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019 EC Solutions implemented Hotjar on its website as a Customer Experience tool to support marketing and UX analysis. The deployment at the 60-person Canadian professional services firm consisted of embedding the Hotjar client-side tracking snippet across public site pages to enable behavioral analytics and qualitative feedback capture.
Hotjar collects heatmaps and session recordings, along with on-site surveys and feedback widgets, to surface navigation patterns and usability friction. Configuration work emphasized page-level heatmaps, session sampling, and targeted feedback triggers, aligning with standard Customer Experience workflows for conversion analysis and usability research.
Operational coverage was limited to the company website, with marketing and web or UX stakeholders identified as primary consumers of Hotjar data. Governance focused on site-level tag management and session sampling rules to control data capture, and no named integrations with other enterprise systems were reported.
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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EC Solutions ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021, EC Solutions deployed New Relic APM on its public website. New Relic APM, part of the Application Performance Management category, is configured to capture application performance metrics and distributed transaction traces across the site’s web application stack, providing server side and real user instrumentation for response time and error visibility.
The implementation targets operational monitoring for the customer facing website and supporting web services, and is used by development and IT teams for incident triage and performance debugging. Functional capabilities implemented include application metrics, distributed tracing, error analytics, and alerting configuration, aligned to standard Application Performance Management workflows for monitoring, investigation, and operational governance.
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EC Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at EC Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by EC Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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