Miami, 33166-3608, FL,
United States
ECCB Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ECCB and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14 ECCB employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ECCB has purchased the following applications: 2Interact iExpense for Expense Management in 2011, 2Interact iFMLA for Absence and Leave Management in 2011, 2Interact Medical Record Management for Electronic Health Record in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ECCB is running and its propensity to invest more and deepen its relationship with 2Interact , Cisco Systems , Lucky Orange or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ECCB revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ECCB intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 2Interact | Legacy | 2Interact iExpense | Expense Management | ERP Financial Management | n/a | 2011 | 2012 |
In 2011, the Eastern Caribbean Central Bank implemented 2Interact's Interact HRMS, incorporating 2Interact iExpense as part of the deployment noted in the ECCB 2011/2012 annual report. The implementation targeted Expense Management along with HR and payroll automation across the bank's Eastern Caribbean operations.
The deployment covered HR payroll processing and employee self service process areas, with configuration work focused on integrated payroll workflows and automated expense claim processing using 2Interact iExpense. Functional capabilities implemented included employee self service for claims submission, approval routing and payroll interfacing consistent with Expense Management and HRMS operational patterns.
Implementation and testing phases are referenced in the ECCB annual report, indicating a staged rollout across the bank's operational footprint in the Eastern Caribbean. The public disclosure does not list named third party systems or implementation partners, the report frames the work around internal HR and payroll process automation and systems testing.
The ECCB stated that the deployment was expected to enable integrated payroll, automated expense claims and reduced manual processing, these outcomes are presented as expected benefits in the 2011/2012 annual report rather than measured results.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| 2Interact | Legacy | 2Interact iFMLA | Absence and Leave Management | HCM | n/a | 2011 | 2012 |
In 2011, ECCB implemented 2Interact iFMLA as part of a broader 2Interact HRIS deployment documented in the bank's 2011/2012 annual report. The report records implementation and testing of a new HRIS covering payroll and employee self-service, and module usage of 2Interact iFMLA is inferred as part of the Interact HRMS suite because the source cites HRIS payroll and ESS functionality without naming the leave module explicitly. This work is categorized under HRIS and aligns with the bank's stated HR modernization effort in the Eastern Caribbean.
Deployment activity described in the annual report indicates a focus on core HRIS capabilities, including payroll processing and employee self-service, with leave and FMLA management attributed to 2Interact iFMLA as an integrated module. Typical configuration and functional workflows implied by the documentation include absence and leave request workflows, employee self-service interfaces for leave submissions, and payroll adjustments tied to approved leave, reflecting standard HRIS and leave management practice. 2Interact iFMLA is restated to clarify the leave management relationship to the deployed HRIS.
Operational coverage documented in the report centers on ECCB HR and payroll functions, with implementation and testing phases occurring across the 2011/2012 reporting period. Governance and rollout notes in the source highlight testing and staged implementation activities, indicating a controlled deployment across HR processes rather than an enterprise wide IT transformation. No implementation partners, specific integrations, or quantified outcomes are named in the source.
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Benefits Administration | HCM |
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2011 | 2012 |
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Employee Self Service | HCM |
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2011 | 2012 |
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Onboarding | HCM |
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2011 | 2012 |
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Recruiting | HCM |
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2011 | 2012 |
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Workforce Management | HCM |
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2011 | 2012 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 2Interact | Legacy | 2Interact Medical Record Management | Electronic Health Record | ERP Services and Operations | n/a | 2011 | 2012 |
In 2011, the Eastern Caribbean Central Bank implemented 2Interact Medical Record Management, Category . Implementation and system testing took place in 2011, and rollout activities are referenced in the bank's 2011/2012 annual report, establishing the year association for the project early in the record.
The deployment leveraged the vendor's broader HRIS deployment at ECCB, covering HR automation, payroll, and employee self service across the ECCB region, and the 2Interact Medical Record Management functionality is inferred from the vendor's unified employee electronic record capability within the Interact HRMS suite. Configuration emphasis aligned with employee record consolidation and electronic health record capture inside the HRMS, and rollout documentation indicates phased regional deployment and formal testing and acceptance processes tied to HR and payroll operational coverage.
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Insurance Claims Management | ERP Services and Operations |
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2011 | 2012 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2011 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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