Ecobank
The Pan African Centre, 2365 Boulevard du Mono, B.P. 3261,
Lome, 3261,
Togo
Lome, 3261,
Togo
228 22 21 03 03
Banking and Financial Services
Ecobank Technographics
Ecobank Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ecobank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14560 Ecobank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ecobank has purchased the following applications: Oracle Flexcube for Core Banking in 2015, Microsoft 365 for Collaboration in 2019, About Livefyre for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ecobank is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ecobank revenues, which have grown to $2.09 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ecobank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ecobank Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Flexcube | Core Banking | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015, Ecobank Transnational Incorporated implemented Oracle Flexcube as its Core Banking application. The deployment in Togo centralized core account processing and standardized transaction posting to a single core platform across branch and back office operations.
Oracle Flexcube was configured to support core ledger posting, retail and corporate deposit processing, loan lifecycle management, teller services, account opening workflows, and product pricing configuration. Configuration emphasized product catalog parameterization, posting rules, interest calculation engines, and automated reconciliation workflows consistent with Core Banking functional requirements.
Operational coverage included branch operations, back-office processing, and finance functions, with dedicated staffing for daily run operations and incident remediation. The implementation established a named support role, FLEXCUBE Application Support Technician at Ecobank Transnational Incorporated, to provide application support, configuration management, and issue triage.
Governance was organized around formal change control, release management, and service management workflows administered by the internal support team, with runbooks and operational procedures documented to institutionalize ownership of Oracle Flexcube within Ecobank Transnational Incorporated.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Ecobank implemented Microsoft 365 to provide cloud-hosted collaboration services. The deployment is classified under the Collaboration category and supports corporate communications and productivity across the bank’s operations.
The Microsoft 365 implementation includes core collaboration components typical of the suite, with Office 365 Mail visible on the company website as the corporate email layer. The environment also encompasses modern collaboration capabilities such as chat and meetings, document and intranet services, and user file synchronization consistent with Microsoft 365 Collaboration functionality.
Operational controls were established at the tenant level, using centralized administration, policy-driven mail routing and security controls, and role-based access provisioning to align IT operations and compliance workflows with enterprise governance. The implementation narrative shows Ecobank Microsoft 365 Collaboration is positioned to serve business functions including corporate communications, IT service delivery, branch operations, and compliance oversight.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | About Livefyre | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021 Ecobank implemented About Livefyre as part of its Web Content Management environment. The deployment uses LiveFyre on Ecobank's public website to deliver social engagement and user generated content capabilities embedded into site pages. About Livefyre was configured to support comment moderation workflows, real time discussion streams, and social feed embedding consistent with Web Content Management functional patterns.
Operational coverage focused on the public website and digital channels managed by corporate marketing and customer experience teams, with governance controls applied to content moderation and publish approvals. Configuration emphasized moderation controls and user content policies to align editorial workflows with banking governance requirements. About Livefyre remains part of Ecobank's Web Content Management toolkit for managing user generated content on the public site.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Trading Platform | Investment Management |
|
2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Treasury Management | TRM |
|
2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
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Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ecobank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ecobank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Ecobank Technographics
Ecobank is a Banking and Financial Services organization based in Togo,
with around 14560 employees and annual revenues of $2.09 billion.
Ecobank operates a diverse technology stack with applications such as
Oracle Flexcube, Microsoft 365 and About Livefyre,
covering areas like Core Banking, Collaboration and Web Content Management.
Ecobank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and Adobe Systems.
Ecobank recently adopted applications including
Oracle Gen2 Cloud in 2024, About Livefyre in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ecobank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ecobank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ecobank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.