Mumbai, 400 070,
India
Edelweiss General Insurance Company Limited Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Edelweiss General Insurance Company Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Edelweiss General Insurance Company Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Edelweiss General Insurance Company Limited has purchased the following applications: SAP S/4HANA Cloud for insurance for Insurance ERP in 2018, Microsoft 365 for Collaboration in 2020, AutoWiz AutoBeacon for Customer Engagement in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Edelweiss General Insurance Company Limited is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , AutoWiz or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Edelweiss General Insurance Company Limited revenues, which have grown to $18.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Edelweiss General Insurance Company Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4HANA Cloud for insurance | Insurance ERP | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Edelweiss General Insurance Company Limited implemented SAP S/4HANA Cloud for insurance as an Insurance ERP to deliver an end-to-end insurance solution across all SAP for Insurance modules. The program targeted the company’s India operations, reflecting a mid-market insurer profile with approximately 200 employees and revenue of 18,000,000, and was provisioned on an AWS private cloud to host application instances and supporting data services.
The implementation design covered core insurance functional domains, including policy administration, claims management, billing and premium collection, finance and accounting, underwriting support, reinsurance accounting, and document and reporting frameworks. Configuration work emphasized insurer-specific master data models, product configuration, lifecycle event processing, and embedded financial posting flows consistent with Insurance ERP requirements.
Architecturally the solution was organized on an AWS private cloud with interface patterns and API layers to support insurer ecosystem connectivity while retaining primary transaction processing and general ledger posting within SAP S/4HANA Cloud for insurance. Operational coverage consolidated actuarial, underwriting, claims, policy administration, and corporate finance functions into a unified Insurance ERP instance serving the firm’s India footprint.
Governance and rollout planning prioritized centralized configuration control, role based access controls, and staged module activation to align IT and business process owners. Change management efforts focused on standardizing insurance workflows, defining finance reconciliation procedures inside SAP S/4HANA Cloud for insurance, and operationalizing cloud operations on the AWS private cloud environment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| AutoWiz | Legacy | AutoWiz AutoBeacon | Customer Engagement | CRM | n/a | 2020 | 2020 |
In 2022, Edelweiss General Insurance Company Limited integrated the AutoWiz AutoBeacon SDK into its SWITCH 2.0 on demand motor insurance app in India. The integration was executed to enable smartphone based telematics and to support usage based pricing and driving behaviour scoring within the insurer mobile experience. This implementation is aligned to Customer Engagement objectives for UBI and claims intelligence use cases.
AutoWiz AutoBeacon was embedded as an SDK layer inside SWITCH 2.0 to capture telematics data and to generate driving score analytics for each policyholder. Functional modules implemented include smartphone telematics data capture, driving behaviour scoring, and usage based pricing decision support, with analytics surfaced to customer engagement workflows and claims intelligence processes. The narrative indicates module usage for smartphone telematics and driving score analytics as core capabilities delivered by the application.
Operational scope focused on motor insurance lines in India and on improving digital customer touchpoints for UBI customers. Governance and rollout centered on app level instrumentation and analytics integration into underwriting and claims workflows, with the solution going live in 2022. Vendor statements indicate the deployment contributed to improving risk based pricing and digital customer touchpoints.
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Customer Loyalty | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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