Milano, 20124,
Italy
Edenred Italia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Edenred Italia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Edenred Italia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Edenred Italia has purchased the following applications: Flowee for Workforce Management, Employee Experience in 2022, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2021, Workplace by Facebook for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Edenred Italia is running and its propensity to invest more and deepen its relationship with Flowee , Salesforce , Facebook or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Edenred Italia revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Edenred Italia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Flowee | Legacy | Flowee | Workforce Management, Employee Experience | HCM | n/a | 2022 | 2022 |
In 2022, Edenred Italia deployed Flowee to support the digitalization of welfare and document preservation processes for employee benefits in Italy. The implementation centers on Flowee and aligns with Workforce Management,Employee Experience capabilities to manage retention and digital access to reimbursement documentation.
Flowee was implemented as a document retention and automated retention workflow platform, providing centralized storage, searchable repositories, and access controls based on user roles for benefits documentation. Functional capabilities implemented include automated retention scheduling, document indexing for reimbursement claims, and searchable archived welfare records, consistent with Workforce Management,Employee Experience functional workflows for HR and benefits administration.
The engagement was announced as a reseller partnership with DocFlow in October 2022, positioning Flowee to integrate with Edenred Italia's welfare and benefits administration processes across Italy. Governance and rollout leveraged the reseller relationship to operationalize preservation workflows and enable HR and benefits teams to access digital reimbursement records.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Workplace by Facebook | Collaboration | Collaboration | n/a | 2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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Application Performance Management | ITSM |
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2024 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Treasury Management | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2024 | 2024 |
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