Edge Hill University
St Helens Road,
Ormskirk, L39 4QP,
United Kingdom
Ormskirk, L39 4QP,
United Kingdom
44 16 9557-5171
Education
Edge Hill University Technographics
Edge Hill University Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Edge Hill University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Edge Hill University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Edge Hill University has purchased the following applications: Zellis MyView for Employee Self Service in 2021, Accruent vx Maintain for Facility Management in 2019, Ruby Live Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Edge Hill University is running and its propensity to invest more and deepen its relationship with Zellis , Moodle , Accruent or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Edge Hill University revenues, which have grown to $159.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Edge Hill University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Edge Hill University Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zellis | Legacy | Zellis MyView | Employee Self Service | HCM | n/a | 2021 | 2021 |
In 2021 Edge Hill University deployed Zellis MyView, a cloud-hosted Employee Self Service application, on its public-facing portal. Using Zellis MyView on their website, the university provides a centralized employee dashboard and self-service access for staff.
The Zellis MyView deployment emphasizes core Employee Self Service capabilities such as pay and payslip access, personal data management, absence and leave requests, and workflow-driven HR queries and approvals. Configuration includes a dashboard-oriented UI and role-based access controls to surface payroll and HR actions to employees and managers.
Operational coverage spans the university workforce of approximately 3,000 employees and aligns with HR and payroll business functions in the United Kingdom. The implementation is delivered via Zellis hosted infrastructure at edgehill.hcm.zellis.com, with governance anchored in HR-owned workflows and access controls to manage employee data and approval processes.
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Learning and Development | HCM |
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2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accruent | Legacy | Accruent vx Maintain | Facility Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Edge Hill University implemented Accruent vx Maintain as its Field Management solution. The deployment targeted campus facilities and estates operations and included the companion Accruent vx Field module to support automated field allocation and dispatch workflows.
Accruent vx Maintain was configured to create structured scheduling processes for preventative and reactive work orders, with live status updates and embedded risk assessment workflows to ensure tasks follow compliant procedures. The implementation managed the work order lifecycle from creation through completion, applying scheduling rules, priority categorization, and live updates to support planner and supervisor decision making. Accruent vx Maintain introduced risk assessment checkpoints that are executed as part of standard operating procedures to ensure safety requirements are met before work execution.
vx Field was configured to automatically allocate work orders based on skill set, categorization, and priority while considering available resources, enforcing assignment logic at dispatch. Governance and process changes embedded these automated allocations and risk assessment steps into routine facilities operations, aligning estates, maintenance, and safety workflows. The combined Accruent vx Maintain and vx Field implementation centralized Field Management for Edge Hill University and instrumented scheduling and assignment controls across campus maintenance operations.
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Field Service Management | ERP Services and Operations |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Edge Hill University implemented Ruby Live Chat on its public website, adopting a Chatbots and Conversational AI solution to support web-based student interactions. The deployment is centered on a cloud-hosted web chat widget and agent console, with Ruby Live Chat providing live agent routing and conversational handoff capabilities consistent with chat platform functionality.
Configuration focused on standard conversational modules, including a website-embedded chat widget, canned responses and message templates, presence-based routing for live agents, and transcript logging for record keeping. The implementation sits alongside an existing Pure Chat deployment on the university website, indicating parallel or phased tooling coverage for student-facing inquiries.
Operational coverage targeted web-facing student services and enquiry flows, using the chat interface to handle prospect enquiries and routine student support questions. The architecture aligns with SaaS chat delivery, where the Ruby Live Chat widget is embedded in site pages and agent access is delivered via a browser-based console, enabling cross-departmental access without bespoke on-premises infrastructure.
Governance elements included establishing chat ownership, operating hours, and response protocols to manage live agent routing and escalation workflows. Rollout appears to have been scoped to website channels first, with configuration and agent tooling oriented toward conversational management rather than back-end system integrations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Community Management | CRM |
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2012 | 2012 |
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CRM | CRM |
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2014 | 2014 |
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CRM | CRM |
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2010 | 2010 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2012 | 2012 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Edge Hill University
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Edge Hill University Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Edge Hill University Technographics
Edge Hill University is a Education organization based in United Kingdom,
with around 3000 employees and annual revenues of $159.0 million.
Edge Hill University operates a diverse technology stack with applications such as
Zellis MyView, Accruent vx Maintain and Ruby Live Chat,
covering areas like Employee Self Service, Facility Management and Chatbots and Conversational AI.
Edge Hill University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zellis, Accruent and Ruby.
Edge Hill University recently adopted applications including
Moodle LMS in 2022, Bubble Platform in 2022 and Zellis MyView in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Edge Hill University’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Edge Hill University’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Edge Hill University technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.