La Jolla, 92037, CA,
United States
EdgeWave Technographics
EdgeWave Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EdgeWave and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 55 EdgeWave employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EdgeWave has purchased the following applications: Conversica AVA.ai Platform for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2018, True Influence Marketing Cloud Platform for Account Based Marketing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EdgeWave is running and its propensity to invest more and deepen its relationship with Conversica , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EdgeWave revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EdgeWave intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EdgeWave Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Conversica | Legacy | Conversica AVA.ai Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, EdgeWave implemented Conversica AVA.ai Platform. Conversica AVA.ai Platform, a Chatbots and Conversational AI application, was deployed on the EdgeWave website to automate initial prospect and customer engagement.
The implementation concentrated on conversational lead capture, automated qualification workflows, intent recognition tuning, and persistent follow-up capabilities consistent with Chatbots and Conversational AI functional patterns. Configuration included rules for conversational escalation to human agents and role-based handoff procedures, aligning the deployment with sales and marketing workflows and centralizing first-touch interactions within the website experience.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, EdgeWave implemented Microsoft 365 to provide centralized Collaboration capabilities across the firm. The Microsoft 365 deployment consolidated core collaboration functionality including Exchange Online for email, Microsoft Teams for communications, SharePoint for intranet and document collaboration, and OneDrive for personal file storage. The implementation addressed the needs of a 55-employee professional services firm operating in the United States and was applied across IT, service delivery, and client-facing teams.
Deployment followed a cloud-first, tenant-based architecture with per-user licensing and centralized administration through the Microsoft 365 admin controls, consistent with standard Microsoft 365 operational models. Configuration and governance focused on identity and access management, mailbox and site provisioning, and collaboration lifecycle processes to support project teams and external client file sharing. Public site artifacts indicate Microsoft 365 presence as part of the company infrastructure, and the engagement emphasized Collaboration category functionality rather than bespoke on-premise components.
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| True Influence | Legacy | True Influence Marketing Cloud Platform | Account Based Marketing | CRM | n/a | 2018 | 2018 |
In 2018, EdgeWave implemented True Influence Marketing Cloud Platform to support Account Based Marketing. The deployment established a cloud based account engagement layer to centralize account targeted outreach and buyer intent signal processing for the company.
Configuration focused on account identification, intent signal processing, account scoring, lead to account mapping, campaign orchestration, and engagement analytics modules. True Influence Marketing Cloud Platform was used to enable orchestration of multi touch account campaigns, measurement of account engagement, and prioritization workflows consistent with Account Based Marketing functional patterns.
Operational scope covered EdgeWave marketing and sales functions within the United States, aligning campaign execution and qualification processes for a 55 person professional services firm. Governance adjustments included embedding account scoring into qualification workflows and updating lead routing and account ownership rules to support tighter sales and marketing alignment at the account level.
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at EdgeWave
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by EdgeWave Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||