AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

EDP Tech Stack and Enterprise Applications

EDP Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Jotform Legacy JotForm Form Builder Web Content Management Content Management n/a 2020 2020
EDP CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TW Solutions Legacy TW Solutions Call Center Call Center CRM n/a 2019 2019
In 2019, EDP implemented TW Solutions Call Center, deploying a cloud Call Center solution in Brazil to handle customer service and billing inquiries for its CRM and customer-service operations. The TW Solutions Call Center was provisioned as a SAC call center environment focused on inbound contact management and billing inquiry workflows. The deployment included intelligent IVR for automated routing, call recording for compliance and quality assurance, and real-time KPI dashboards to surface service metrics. The implementation was scoped to Brazil customer-service operations and the Call Center category functionality centralized contact handling, monitoring, and operational reporting with the stated aim of improving operational metrics and customer experience.
Digital Advertising Platform CRM 2016 2016
Digital Advertising Platform CRM 2016 2016

IT Decision Makers and Key Stakeholders at EDP

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by EDP Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from EDP IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the EDP digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD EDP Technographics
EDP is a Utilities organization based in Brazil, with around 750 employees and annual revenues of $188.0 million.
EDP operates a diverse technology stack with applications such as JotForm Form Builder and TW Solutions Call Center, covering areas like Web Content Management and Call Center.
EDP has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Jotform and TW Solutions.
EDP recently adopted applications including JotForm Form Builder in 2020, TW Solutions Call Center in 2019 and Revive Adserver (ex OpenX/Openads) in 2016, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of EDP’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates EDP’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete EDP technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.