London, W11 4AN,
United Kingdom
Egmont UK Technographics
Egmont UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Egmont UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 169 Egmont UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Egmont UK has purchased the following applications: Virtusales BiblioDAM for Digital Asset Management in 2020, Zendesk Service for Customer Support in 2014, Intuit Mailchimp Mandrill for Transactional Email in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Egmont UK is running and its propensity to invest more and deepen its relationship with Virtusales , Zendesk , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Egmont UK revenues, which have grown to $75.3 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Egmont UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Egmont UK Tech Stack and Enterprise Applications
Egmont UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Virtusales | Legacy | Virtusales BiblioDAM | Digital Asset Management | Content Management | n/a | 2020 | 2020 |
In 2020 Egmont UK implemented Virtusales BiblioDAM as a single repository for design and production assets to reduce duplication and enable controlled external sharing. The deployment consolidated creative and production files into a centralized Digital Asset Management environment, and the Virtusales BiblioDAM implementation was published as a case study in 2020 highlighting reuse and monetization of existing content.
The implementation focused on central cataloguing and secure external sharing to support remote freelance working and faster asset handoffs for design and production teams. Virtusales BiblioDAM was used to standardize preparation workflows, reduce duplicate content storage, and provide a single point of access for asset distribution and licensing.
Reported operational outcomes from the deployment included approximately one terabyte of storage reclaimed, reduced backup costs of around £3,500 per year, and a reduction in preparation times from up to a week to as little as two hours while enabling remote freelance working and new content monetization opportunities.
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Egmont UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2014 | 2014 |
In 2014, Egmont UK implemented Zendesk Service on its website to centralize Customer Support intake from readers and site visitors. The deployment used the cloud SaaS model, embedding Zendesk Service widgets and web forms to route inquiries into a consolidated ticketing queue and system of record for consumer-facing requests. Implementation emphasized standard Customer Support capabilities, including ticket creation and status tracking, a self-service knowledge base, and console-driven case management for daily responders.
Configuration work focused on ticket routing and workflow rules to align support handling with editorial and reader services processes, with priority classification and triage procedures defined in the Zendesk Service console. Operational coverage was the public website channel and internal support teams responsible for handling site inquiries, with governance centered on centralized ticket ownership and documented escalation paths to ensure consistent handling of incoming requests.
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Egmont UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp Mandrill | Transactional Email | PaaS | n/a | 2016 | 2016 |
In 2016, Egmont UK deployed Intuit Mailchimp Mandrill as its Transactional Email solution on its website. The Intuit Mailchimp Mandrill implementation was configured to handle template-driven, event-triggered messages for customer-facing workflows including account notifications and digital content delivery, using Mandrill SMTP and API endpoints.
Configuration work emphasized template management, sending domain setup and authentication via DKIM and SPF, API key lifecycle management, and message activity tracking, with templates and trigger logic maintained by the digital team responsible for the website. The deployment scope remained website-centric, aligning Egmont UK Intuit Mailchimp Mandrill Transactional Email with web operations and customer communication functions.
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Egmont UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Egmont UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Egmont UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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