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EH Smith
Location
Westhaven House, Arleston Way, Shirley,
Solihull, B90 4LH,
United Kingdom
Website
https://www.ehsmith.co.uk/
Phone
44 12 1706-6100
Artw industry
Distribution
Employee
Revenue

EH Smith Technographics

EH Smith Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by EH Smith and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 435 EH Smith employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that EH Smith has purchased the following applications: OpenECX eInvoicing for AP Automation in 2018, Kerridge k8 ERP for Distribution ERP in 2017, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems EH Smith is running and its propensity to invest more and deepen its relationship with OpenECX , Google , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing EH Smith revenues, which have grown to $190.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EH Smith intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

EH Smith Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OpenECX Legacy OpenECX eInvoicing AP Automation ERP Financial Management n/a 2018 2018
In 2018 EH Smith implemented OpenECX eInvoicing to automate accounts payable and invoice processing in the United Kingdom. OpenECX eInvoicing was integrated into their K8 back-office system and the program of work began in August 2018. The deployment focused on AP Automation capabilities including automated invoice capture, electronic invoice routing, and supplier onboarding, which replaced manual scanning and data entry workflows. Supplier onboarding progressed at approximately 25 suppliers per month during the phased rollout. Integration with the K8 back-office system created a direct data flow from incoming invoices into EH Smith accounting workflows, reducing rekeying and enabling higher straight through processing for payables. Operational coverage centered on EH Smith accounts payable and finance teams within its UK distribution operations. By 2020 the implementation delivered major accuracy gains with roughly 80 percent of invoices processed electronically and significantly reduced manual scanning and data entry. Governance emphasized supplier enrollment cadence and the configuration of automated capture and validation rules to sustain electronic processing levels.
Payment Processing ERP Financial Management 2025 2025
Payment Processing ERP Financial Management 2025 2025
Payment Processing ERP Financial Management 2025 2025
Payment Processing ERP Financial Management 2025 2025
Payment Processing ERP Financial Management 2025 2025
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kerridge Commercial Systems Limited Legacy Kerridge k8 ERP Distribution ERP ERP Services and Operations n/a 2017 2018
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI AI-Powered Application n/a 2024 2024
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2025 2025
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce Fraud Protection eCommerce 2025 2025
eCommerce eCommerce 2024 2024
eCommerce eCommerce 2025 2025
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2025 2025
Customer Support CRM 2025 2025
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Marketing Automation CRM 2025 2025
Marketing Automation CRM 2025 2025
Tag Management CRM 2025 2025
Tag Management CRM 2025 2025
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2025 2025
Application Hosting and Computing Services IaaS 2024 2024
Application Hosting and Computing Services IaaS 2024 2024
Cloud Storage IaaS 2025 2025
Content Delivery Network IaaS 2025 2025
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2025 2025
Secure Email Gateways (SEGs) CyberSecurity 2024 2024
Secure Email Gateways (SEGs) CyberSecurity 2025 2025
IT Decision Makers and Key Stakeholders at EH Smith
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by EH Smith Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD EH Smith Technographics

EH Smith is a Distribution organization based in United Kingdom, with around 435 employees and annual revenues of $190.0 million.

EH Smith operates a diverse technology stack with applications such as OpenECX eInvoicing, Kerridge k8 ERP and Freshdesk Messaging (Formerly Freshchat), covering areas like AP Automation, Distribution ERP and Chatbots and Conversational AI.

EH Smith has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as OpenECX, Kerridge Commercial Systems Limited and Freshworks.

EH Smith recently adopted applications including Google Pay in 2025, PayPal Braintree in 2025 and CyberSource Payment Management Platform in 2025, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of EH Smith’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates EH Smith’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete EH Smith technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.