Bandung, 40112,
Indonesia
eHealth.co.id Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by eHealth.co.id and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 eHealth.co.id employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that eHealth.co.id has purchased the following applications: Qiscus Chat for Chatbots and Conversational AI in 2023, Hotjar for Customer Experience in 2022, Atlassian Jira Service Desk for IT Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems eHealth.co.id is running and its propensity to invest more and deepen its relationship with Qiscus , Contentsquare , Mixpanel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing eHealth.co.id revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for eHealth.co.id intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Qiscus | Legacy | Qiscus Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, eHealth.co.id deployed Qiscus Chat on their website to establish a web-based conversational interface for customer engagement and lead capture. The implementation uses Qiscus Chat, classified under Chatbots and Conversational AI, as an embedded web chat widget delivering real-time messaging, automated response flows, session handling, and a web SDK for in-browser deployment suited to a 10-employee professional services firm.
Operational coverage is site-wide on the corporate website, supporting customer service and sales touchpoints with configuration focused on conversation routing, canned responses, simple lead capture forms, and human handoff rules. Governance and rollout were scoped to a small cross-functional team responsible for conversational content, escalation workflows, and operational hours, aligning eHealth.co.id, Qiscus Chat, Chatbots and Conversational AI, and the customer engagement function through a single, cloud-hosted conversational layer.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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