List of Qiscus Chat Customers
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Since 2010, our global team of researchers has been studying Qiscus Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Qiscus Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Qiscus Chat for Chatbots and Conversational AI include: Bluebird Group, a Indonesia based Transportation organisation with 3149 employees and revenues of $335.0 million, RevoU, a Indonesia based Education organisation with 1300 employees and revenues of $250.0 million, PT Reska Multi Usaha, a Indonesia based Professional Services organisation with 1800 employees and revenues of $250.0 million, J Trust Bank Indonesia, a Indonesia based Banking and Financial Services organisation with 913 employees and revenues of $206.0 million, Evermos, a Indonesia based Communications organisation with 760 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using Qiscus Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Qiscus Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Aruna | Transportation | 490 | $55M | Indonesia | Qiscus | Qiscus Chat | Chatbots and Conversational AI | 2023 | n/a | In 2023, Aruna implemented Qiscus Chat on its corporate website aruna.id, deploying a web-embedded conversational interface. Qiscus Chat is used as the company's Chatbots and Conversational AI application to support online customer engagement for the Transportation business. Configuration aligns with common Chatbots and Conversational AI functional patterns, centered on an embedded chat widget, real-time messaging and conversational workflow management, and persistent message history to preserve interaction context. Operational coverage is focused on website-driven customer support and marketplace user interactions, with administrative control exercised through Qiscus Chat’s agent dashboard and conversation monitoring capabilities, and front-end integration into the site UI for seamless customer access. | |
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Asani | Professional Services | 57 | $6M | Indonesia | Qiscus | Qiscus Chat | Chatbots and Conversational AI | 2022 | n/a | In 2022, Asani implemented Qiscus Chat on its public website. Qiscus Chat, a Chatbots and Conversational AI application, was embedded as a web chat widget to provide real-time conversational capability for inbound web visitors. The deployment used a cloud-hosted architecture with an embedded web widget and an administrative console for configuration, reflecting standard Chatbots and Conversational AI operational patterns. Functional capabilities configured included real-time messaging, session routing to agent queues, and reusable message templates to standardize responses. Operational scope covered Asani's customer service and sales functions within Indonesia, with site administrators responsible for agent role configuration, chat workflow definitions, and template governance to ensure consistent client engagement. | |
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Badan Amil Zakat Nasional | Non Profit | 540 | $55M | Indonesia | Qiscus | Qiscus Chat | Chatbots and Conversational AI | 2022 | n/a | In 2022, Badan Amil Zakat Nasional implemented Qiscus Chat as a Chatbots and Conversational AI solution on its public website. The deployment of Qiscus Chat supports public facing constituent engagement and donor communications, linking the application to web based outreach and customer service functions. Deployment architecture centers on a website embedded chat widget and a vendor hosted control plane, with a browser based agent console for staff to manage conversations. Functional capabilities implemented include real time messaging, persistent chat transcripts, templated responses and conversational flow handling to automate routine inquiries. Qiscus Chat also provides agent handoff and session routing capabilities typical of Chatbots and Conversational AI deployments. Operational scope is focused on the communications and constituent support teams responsible for managing incoming inquiries on the corporate site, with centralized configuration managed through the Qiscus Chat administration console. Governance elements include chat moderation controls and transcript retention workflows to support continuity of service. The implementation is concentrated on the public website and the provided data does not indicate additional system integrations. | |
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Transportation | 3149 | $335M | Indonesia | Qiscus | Qiscus Chat | Chatbots and Conversational AI | 2020 | n/a |
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Professional Services | 10 | $2M | Indonesia | Qiscus | Qiscus Chat | Chatbots and Conversational AI | 2023 | n/a |
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Communications | 760 | $100M | Indonesia | Qiscus | Qiscus Chat | Chatbots and Conversational AI | 2023 | n/a |
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Communications | 10 | $1M | Indonesia | Qiscus | Qiscus Chat | Chatbots and Conversational AI | 2023 | n/a |
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Non Profit | 300 | $30M | Indonesia | Qiscus | Qiscus Chat | Chatbots and Conversational AI | 2023 | n/a |
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Distribution | 500 | $97M | Indonesia | Qiscus | Qiscus Chat | Chatbots and Conversational AI | 2022 | n/a |
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Banking and Financial Services | 913 | $206M | Indonesia | Qiscus | Qiscus Chat | Chatbots and Conversational AI | 2019 | n/a |
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Buyer Intent: Companies Evaluating Qiscus Chat
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