Austin, 78744, TX,
United States
El Famoso Technographics
El Famoso Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by El Famoso and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 El Famoso employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that El Famoso has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, ShipHero for Warehouse Management in 2016, Zendesk Service for Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems El Famoso is running and its propensity to invest more and deepen its relationship with Google , ShipHero , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing El Famoso revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for El Famoso intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
El Famoso Tech Stack and Enterprise Applications
El Famoso Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, El Famoso implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The small United States distribution company operates a cloud-native Google Workspace deployment for roughly 10 employees and explicitly uses Google Workspace on their public website. The implementation leverages standard collaboration capabilities including hosted email, calendar, cloud storage, real-time document editing, and video conferencing to support internal communications and document workflows.
Google Workspace (Formerly Google G-Suite) was configured through the Google Admin console for domain account management, basic security controls, and shared drives, reflecting typical small business user provisioning and access control patterns. Operational coverage focuses on internal communications, document collaboration, and customer-facing email workflows across the company, with administration managed internally. The deployment follows a lightweight SaaS architecture consistent with the Collaboration category and does not rely on on-premises infrastructure.
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El Famoso SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ShipHero | Legacy | ShipHero | Warehouse Management | SCM | n/a | 2016 | 2016 |
In 2016, El Famoso implemented ShipHero as its Warehouse Management application. The deployment ran on Windows workstations in the company's distribution facility and supported core fulfillment activities across the small ten person operation.
Configuration focused on order fulfillment and shipping modules within ShipHero, including pick and pack workflows and inventory transaction tracking to coordinate daily order processing. The implementation leveraged Warehouse Management capabilities for task assignment and shipping quota tracking to manage throughput and align frontline work with order schedules.
Operational governance emphasized direct communication between supervisors and warehouse staff to complete daily goals and shipping quotas, with staff performing tasks such as making boxes, stocking shelves, packing, and shipping. Using ShipHero on Windows, El Famoso packed and shipped over 200 merchandise orders per day, centralizing fulfillment workflows and frontline execution in the Warehouse Management application.
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El Famoso CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, El Famoso implemented Zendesk Service to provide Customer Support on its website. The deployment embeds the Zendesk Service web support interface into el-famoso.com, surfacing a web widget for customer contact and an agent console to capture and manage inbound inquiries submitted through the public site.
The implementation follows a cloud SaaS architecture, leveraging Zendesk Service ticketing, customer interaction tracking, and knowledge base capabilities consistent with Customer Support workflows. Operational scope is focused on US distribution and ecommerce customer service, managed by a compact internal support team, with governance and workflows oriented around web-driven ticket capture, centralized ticket management, and standard agent routing and escalation practices.
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El Famoso IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at El Famoso
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by El Famoso Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||