Washington, 20005, DC,
United States
Election Protection Technographics
Election Protection Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Election Protection and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Election Protection employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Election Protection has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2020, Genesys Cloud CX for Call Center in 2020, Amazon EC2 for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Election Protection is running and its propensity to invest more and deepen its relationship with Google , Zoho Corp. , Genesys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Election Protection revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Election Protection intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Election Protection Tech Stack and Enterprise Applications
Election Protection Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Election Protection deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform for staff productivity and volunteer coordination. The implementation established Google Workspace as the cloud-hosted productivity backbone for email and real time document collaboration across the organization.
Google Workspace (Formerly Google G-Suite) was provisioned with standard collaboration modules including Gmail, Google Drive, Google Docs, Google Calendar, Google Meet, and Google Groups. The deployment used the Google Admin console to create organizational units, manage users, and apply role based access controls consistent with Collaboration best practices.
The implementation covered core staff functions across Election Protection operations in the United States, supporting communications, field operations, volunteer coordination, and intake workflows. Shared drives and group mailboxes were configured to centralize case intake and campaign materials while Docs and Sheets were used for collaborative reporting and tracking.
Governance was enforced through delegated administrator roles, group based access policies, and standardized shared drive structures and document templates to support consistent collaboration workflows. Operational controls emphasized account provisioning, security settings in the Admin console, and document ownership conventions to maintain clear workflows and information stewardship within the Collaboration environment.
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Collaboration | Collaboration |
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2020 | 2020 |
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Election Protection CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Genesys | Legacy | Genesys Cloud CX | Call Center | CRM | n/a | 2020 | 2020 |
In 2020, Election Protection deployed Genesys Cloud CX from Genesys to operate its Call Center environment. The deployment used the cloud native Genesys Cloud CX contact center platform embedded on their public website for digital engagement and inbound assistance, providing agent desktop routing, voice and web chat channel handling, interaction recording, and reporting capabilities aligned to contact center operations. Configuration emphasized queue based routing, skill based agent assignment, and cloud provisioning of telephony and agent services.
Integrations centered on website integration for online contacts and chat, enabling web based engagement flows and routing into Genesys Cloud CX agent queues. Operational scope covered Election Protection's US based contact operations supporting voter assistance and hotline functions, with primary business functions including constituent support and call operations. Governance instituted centralized contact handling, scripted agent workflows, role based platform access controls, and interaction logging to support consistent escalation and records management.
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Election Protection IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021, Election Protection deployed Amazon EC2 to host its public website and web application components. The deployment is categorized under Application Hosting and Computing Services and uses Amazon EC2 as the primary compute platform to serve site content and run application processes for the organization.
Amazon EC2 instances are instrumented as the compute layer for the site, configured through standard instance provisioning and network access controls to support web server processes and application runtime. Operational responsibility is held by the organizations IT and web operations team, covering instance lifecycle management, operating system patching, web server configuration, and routine monitoring and deployment workflows.
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Election Protection
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Election Protection Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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