Electrolux USA
Sankt Göransgatan 143,
Stockholm, 112 17,
Sweden
Stockholm, 112 17,
Sweden
46 8 738 6000
Manufacturing
Electrolux USA Technographics
Electrolux USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Electrolux USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 55000 Electrolux USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Electrolux USA has purchased the following applications: Easygenerator for Learning and Development in 2019, ResNexus Booking for Reservation and Booking Management in 2021, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Electrolux USA is running and its propensity to invest more and deepen its relationship with Easygenerator , UKG , ResNexus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Electrolux USA revenues, which have grown to $18.92 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Electrolux USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Electrolux USA Tech Stack and Enterprise Applications
Electrolux USA HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Easygenerator | Legacy | Easygenerator | Learning and Development | HCM | n/a | 2019 | 2019 |
In 2019 Electrolux USA implemented Easygenerator for Learning and Development to establish a blended learning approach for product training across multiple countries. The initiative targeted product training teams and regional trainers, enabling distributed capture of subject matter expertise as structured e-learning content to complement instructor-led sessions.
Easygenerator was configured as the primary authoring environment, enabling trainers to produce modular, reusable e-learning units, assessments, and job-aid content for both self-paced and classroom-support use cases. Implementation emphasis was placed on trainer-led authoring workflows, content reuse and template-based course structures, and localization support to address country-specific product variations and language requirements.
Governance and rollout focused on establishing content review cycles and trainer enablement processes to maintain consistency and quality across regions, while operational ownership remained with the global product training and learning organizations. Electrolux USA and Easygenerator were awarded the Brandon Hall Excellence in Learning Award 2019 for this Learning and Development implementation, providing external recognition of the blended product training program.
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Workforce Management | HCM |
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2012 | 2012 |
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Electrolux USA ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResNexus | Legacy | ResNexus Booking | Reservation and Booking Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Electrolux USA deployed ResNexus Booking on its website. Electrolux USA implemented ResNexus Booking as its Reservation and Booking Management solution to support customer-facing scheduling and reservation flows on electroluxappliances.com.
The deployment uses ResNexus Booking functionality typical of Reservation and Booking Management platforms, including an embedded booking widget and availability calendar, a centralized reservation management console, and customer contact capture for confirmation workflows. Configuration emphasizes time-slot management, booking confirmations, and administrative dashboards exposed to site administrators through the ResNexus Booking administrative interface.
The observable architecture is a web-embedded front end that connects browser booking flows to the ResNexus Booking back end, with the service surfaced directly on the public website. No other system integrations are specified in the provided source, so the operational footprint is focused on consumer-facing booking on the public site rather than on named internal ERP or CRM systems.
Governance and operational ownership sit with ecommerce and customer service process owners who manage availability rules, booking policies, and messaging within ResNexus Booking. The implementation is a 2021 site deployment managed through the ResNexus Booking console, aligning Electrolux USA ResNexus Booking Reservation and Booking Management with consumer appointment and reservation workflows on the public website.
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Electrolux USA AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 Electrolux USA implemented LivePerson Conversational Cloud on its public website to centralize customer engagement. Electrolux USA implemented LivePerson Conversational Cloud, a Chatbots and Conversational AI solution, to support customer service and digital engagement across its online product and support pages.
The deployment focused on web channel conversational capabilities, using the LivePerson Conversational Cloud web chat widget, automated conversational bots with intent recognition and natural language understanding, and structured escalation to live agents. Configuration included conversational flow design, response templates, session routing and conversation analytics for monitoring and tuning, consistent with Chatbots and Conversational AI functional tooling.
Operational scope is limited to the company website, where the application supports customer support and ecommerce interaction workflows, including product inquiries and post‑purchase service requests. Governance centered on conversational content management, configuration of bot workflows, and operational oversight by digital customer service teams, with ongoing tuning driven by conversation analytics and agent feedback.
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Electrolux USA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2019 | 2019 |
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Electrolux USA eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Electrolux USA SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2013 | 2013 |
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Electrolux USA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Electrolux USA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Electrolux USA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Electrolux USA
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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Human Resources Director | Director | HR | |
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Chief Operations Officer | CXO | Finance | |
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VP Human Resources | VP | HR | |
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Senior Manager of HR Systems and Workforce Analytics | Manager | HR | |
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Apps Being Evaluated by Electrolux USA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Electrolux USA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Electrolux USA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Electrolux USA Technographics
Electrolux USA is a Manufacturing organization based in Sweden,
with around 55000 employees and annual revenues of $18.92 billion.
Electrolux USA operates a diverse technology stack with applications such as
Easygenerator, ResNexus Booking and LivePerson Conversational Cloud,
covering areas like Learning and Development, Reservation and Booking Management and Chatbots and Conversational AI.
Electrolux USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Easygenerator, ResNexus and LivePerson.
Electrolux USA recently adopted applications including
ResNexus Booking in 2021, PriceSpdier Commerce Connector in 2021 and Crazy Egg in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Electrolux USA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Electrolux USA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Electrolux USA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.