ELGAS
10 Julius Ave,
North Ryde, 2113, NSW,
Australia
North Ryde, 2113, NSW,
Australia
61 2 80943200
Oil, Gas and Chemicals
ELGAS Technographics
ELGAS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ELGAS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 ELGAS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ELGAS has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Joomla 3.9 for Web Content Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ELGAS is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Google , Joomla or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ELGAS revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ELGAS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ELGAS Tech Stack and Enterprise Applications
ELGAS AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, ELGAS implemented LiveChat on its website to introduce a web-based engagement channel for customer interactions. The implementation placed LiveChat as the primary Chatbots and Conversational AI contact point on the public site, with the Company Application Category Business Function relationship expressed as ELGAS LiveChat Chatbots and Conversational AI customer service engagement.
The deployment uses the LiveChat web widget and agent console, providing real-time messaging, canned responses, chat transcript capture, and administrative dashboards. Architecturally the solution is a client-side widget embedded in web pages that communicates with LiveChat cloud services for session routing and management, with configuration focused on chat routing rules, canned message templates, and transcript logging to support agent workflows.
Operational coverage is the ELGAS public website and it is staffed by customer service and sales-facing teams who access the LiveChat agent interface. Governance centered on standardizing response templates, shift-based monitoring of the agent console, and retaining chat transcripts for quality review, aligning web chat workflows with established support processes.
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ELGAS Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, ELGAS implemented Google Workspace (Formerly Google G-Suite) across its Australian operations to provide organization-wide Collaboration capabilities for roughly 500 employees. The Google Workspace (Formerly Google G-Suite) deployment was provisioned as the primary cloud collaboration suite supporting corporate communications and document workflows for office and field teams.
The implementation included core Google Workspace modules such as Gmail for email, Calendar for scheduling, Google Drive for centralized file storage, Docs, Sheets and Slides for real-time document collaboration, and Meet for virtual meetings, managed through the Google Workspace Admin console. Configuration work emphasized account provisioning, group and role-based access controls, and standard configurations for mobile and browser access to align with corporate device and endpoint practices.
Operational integration focused on domain-managed accounts and centralized user provisioning to ensure consistent identity and email routing, with directory synchronization and administrative delegation used to support IT operations and departmental ownership. The rollout covered business functions including IT, operations, finance and field services, providing a common collaboration fabric across sites in Australia.
Governance was implemented through the Google Workspace Admin console with delegated administration, policy controls for sharing and data retention, and configuration of compliance settings appropriate for the oil, gas and chemicals industry. Ongoing operational practices included user lifecycle management, group policy governance and administrative auditing to maintain platform controls and secure collaboration.
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ELGAS Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Joomla | Legacy | Joomla 3.9 | Web Content Management | Content Management | n/a | 2011 | 2011 |
In 2011, ELGAS implemented Joomla 3.9 as the content management platform for its public website. ELGAS uses Joomla 3.9 in the Web Content Management category to support corporate website content management and editorial operations, including page publishing, multimedia management, and structured navigation.
The deployment reflects a public-facing Joomla 3.9 implementation configured with site templates, content authoring workflows, role based permissions, and extension based modules for forms and navigation. Governance is centered on editorial workflows and role driven publishing approvals to manage marketing and corporate communications on the ELGAS Australian website.
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ELGAS CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Customer Experience | CRM |
|
2021 | 2021 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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ELGAS PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Transactional Email | PaaS |
|
2021 | 2021 |
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ELGAS IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at ELGAS
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Director, Elgas Operations | Director | Finance | |
|
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Regional Manager SA / NT | Manager | Finance | |
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General Manager Operations | Manager | Finance | |
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General Manager, Northern Division | Manager | Finance | |
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Apps Being Evaluated by ELGAS Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ELGAS IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ELGAS digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ELGAS Technographics
ELGAS is a Oil, Gas and Chemicals organization based in Australia,
with around 500 employees and annual revenues of $100.0 million.
ELGAS operates a diverse technology stack with applications such as
LiveChat, Google Workspace (Formerly Google G-Suite) and Joomla 3.9,
covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
ELGAS has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveChat, Inc., Google and Joomla.
ELGAS recently adopted applications including
Hotjar in 2021, Intuit Mailchimp Mandrill in 2021 and Microsoft Azure Cloud Services in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ELGAS’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ELGAS’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ELGAS technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.