AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Elgin S A Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Acelerato Legacy Acelerato Communication Customer Support CRM n/a 2023 2023
In 2023, Elgin S A implemented Acelerato Communication in Brazil to consolidate help desk and service desk and project demand workflows across logistics, factory and corporate teams. Acelerato Communication was deployed as the Customer Support platform to centralize incident intake, service requests, SAC Online interactions and demand tracking. The deployment used modules such as Help Desk, Service Desk, SAC Online, CSC and Checklists, configured to standardize processes and dashboards and to enforce checklist driven procedures for operational teams. Configuration focused on ticket orchestration, request categorization and lifecycle traceability across service and project demand workflows, while dashboards provided contextual visibility for operations, logistics and corporate stakeholders. Operational coverage spanned logistics operations, factory support groups and corporate customer service functions, aligning service workflows with project demand intake and execution. Governance emphasized process standardization, shared dashboards and checklist governance to reduce manual handoffs and improve auditability. The implementation improved cross team communication, traceability and operational ROI while reducing operational costs and manual work.
Marketing Automation CRM 2021 2021
Tag Management CRM 2017 2017
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2017 2017
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2000 2000
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
IT Decision Makers and Key Stakeholders at Elgin S A
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Elgin S A Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Elgin S A Technographics

Elgin S A is a Manufacturing organization based in Brazil, with around 1500 employees and annual revenues of $400.0 million.

Elgin S A operates a diverse technology stack with applications such as Microsoft 365, Acelerato Communication and Microsoft Azure Cloud Services, covering areas like Collaboration, Customer Support and Application Hosting and Computing Services.

Elgin S A has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Acelerato.

Elgin S A recently adopted applications including Acelerato Communication in 2023, Hubspot Marketing Automation in 2021 and Amazon EC2 in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Elgin S A’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Elgin S A’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Elgin S A technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.