Union, 07083, NJ,
United States
Elizabethtown Gas Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Elizabethtown Gas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Elizabethtown Gas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Elizabethtown Gas has purchased the following applications: Workday Accounts Payable for AP Automation in 2019, Workday HCM for Core HR in 2019, LexisNexis Accurint for Case Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Elizabethtown Gas is running and its propensity to invest more and deepen its relationship with Workday , PowerPlan , LexisNexis or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Elizabethtown Gas revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Elizabethtown Gas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Workday | Legacy | Workday Accounts Payable | AP Automation | ERP Financial Management | n/a | 2019 | 2020 |
In 2019, Elizabethtown Gas implemented Workday Accounts Payable as part of Workday Finance 2. Workday Accounts Payable was deployed under the AP Automation category to introduce structured accounting and payables processing into the company finance environment.
Workday Finance 2 constituted the second phase of Elizabethtown Gas's broader Workday program, and the implementation focused on core accounting and payables modules. Configuration work centered on invoice capture and validation, approval workflow orchestration, supplier master data controls, automated GL posting and payables ledger management consistent with AP Automation functional patterns.
The deployment covered the finance and accounting functions at Elizabethtown Gas, with the scope explicitly excluding accounts receivable and external integrations with CC&B, Maximo and PowerPlan in this phase. Those exclusions required the payables solution to operate alongside existing utility billing and asset management interfaces, preserving parallel interfaces where necessary.
Governance was sequenced as a second phase rollout within the overall Workday program, aligning payables approval workflows and accounting controls with the centralized Workday finance tenant. Implementation narrative indicates a focused, phased adoption by finance and accounting teams, with process standardization and role based approvals embedded in the Workday Accounts Payable configuration.
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ERP Financial | ERP Financial Management |
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2019 | 2020 |
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Tax Management | ERP Financial Management |
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2019 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2019 | 2020 |
In 2019, Elizabethtown Gas implemented Workday HCM. The deployment targeted Core HR for the company’s roughly 200 employees in the United States, with an explicit focus on operational and field roles such as Supervisor, Contract Construction.
Workday HCM was configured to deliver core HR recordkeeping, organization and position management, talent acquisition and onboarding, performance management, time tracking, and certification and qualifications tracking. Job profiles and position control were structured to reflect construction and distribution operations, enabling requisition-to-hire workflows and onboarding sequences tailored to field crews and contractor oversight.
The implementation included integrations to link HR records and assignments with the company approved asset management and work order processes, aligning employee and contractor assignments to capital construction work orders and associated project controls. Integrations also aligned HR workflows with procurement and work management processes referenced in existing business systems, supporting cross-functional coordination between HR and operations.
Governance centered on role based security and supervisory approval paths, with configuration of supervisory review, performance evaluation, and corrective action workflows used by construction managers. The Workday HCM deployment supported tracking of required certifications and regulatory compliance for field personnel, and it provided a single system of record for HR, workforce management, and operational staffing functions.
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Payroll | HCM |
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2019 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LexisNexis | Legacy | LexisNexis Accurint | Case Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Elizabethtown Gas implemented LexisNexis Accurint as a Case Management application to support investigative customer complaint workflows and regulatory review. The deployment targeted Customer Service and Customer Relations functions within the Customer Service Center and was used explicitly to investigate and resolve regulatory, executive and other customer complaints under the New Jersey Administrative Code and Elizabethtown Gas tariff. LexisNexis Accurint was used alongside internal systems such as CIS, OPM and CMA to gather identity, address and incident data during investigations.
The implementation emphasized case intake and investigative workflows, combining Accurint search and identity resolution capabilities with structured evidence logging and ad hoc reporting used by Customer Relations Representatives. Configuration work included standardized correspondence templates and workflow rules to document complaint investigations, escalate issues to Operations leadership, and produce weekly complaint analysis for Voice of the Customer leadership. LexisNexis Accurint was reiterated in operational documentation as the investigative engine within the Case Management stack.
Integrations were operationally focused, with Accurint queries linked into customer account lookups in CIS and fact gathering processes with OPM and CMA, enabling cross-department investigations with Operations and Customer Service. Governance changes included CSC subject matter expert oversight, new company correspondence and workflows developed to address identified compliance gaps with the NJAC, and routine reporting cadence for Customer Service leadership. The stated outcomes included bringing company correspondence and workflows into compliance with NJAC and producing resolution pathways that resulted in mutually acceptable outcomes for Elizabethtown Gas and customers.
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Enterprise Asset Management | ERP Services and Operations |
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2019 | 2020 |
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Field Service Management | ERP Services and Operations |
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2015 | 2015 |
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Field Service Management | ERP Services and Operations |
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2018 | 2018 |
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Point Of Sale | ERP Services and Operations |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Interactive Voice Response (IVR) | CRM |
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2019 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2020 |
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Utilities Customer Care and Billing | CRM |
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2019 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2019 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2019 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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