AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Elma Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
Collaboration Collaboration 2021 2021
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Exact Software Legacy Exact Synergy Document Management Content Management BrainSys 2015 2015
In 2015, Elma implemented Exact Synergy as its Document Management application to professionalise and optimize the company service management process in its manufacturing operations. The deployment targeted service operations and customer service workflows, aligning document capture and case handling with Elma’s emphasis on customer satisfaction and service quality. Configuration work focused on centralizing service documentation, automating workflow orchestration for service cases, and structuring digital forms and records to reduce manual errors. Exact Synergy was configured to manage service records and associated documents, and workflow automation was applied to standardize handoffs between field technicians and back-office teams. BrainSys executed an explicit integration linking Exact Synergy with MoreApp, creating a single end-to-end workflow that connected mobile field data capture to the central Document Management repository. That integration unified digital forms, field reports, and service dossiers so information flows directly into Exact Synergy for processing and archival. Governance and operational change concentrated on professionalising the service process, with updated process controls and a single authoritative document stream for service work. Outcomes reported by Elma include faster, more professional service execution, fewer errors, and increased control over the service process, which supported the company’s goal of higher customer satisfaction.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2020 2020
Marketing Automation CRM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
IT Decision Makers and Key Stakeholders at Elma
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Elma Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Elma Technographics

Elma is a Manufacturing organization based in Netherlands, with around 80 employees and annual revenues of $9.0 million.

Elma operates a diverse technology stack with applications such as Microsoft 365, Exact Synergy and Hotjar, covering areas like Collaboration, Document Management and Customer Experience.

Elma has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Exact Software and Contentsquare.

Elma recently adopted applications including CodeTwo Email Signatures in 2021, Hotjar in 2020 and Acquia Campaign Studio (ex Mautic) in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Elma’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Elma’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Elma technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.