Eltel Group
Adolfsbergsvaegen 13,
Stockholm, SE-112 92,
Sweden
Stockholm, SE-112 92,
Sweden
46 8 585 376 00
Communications
Eltel Group Technographics
Eltel Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Eltel Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4931 Eltel Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eltel Group has purchased the following applications: Efecte HRSM for HR Service Delivery in 2018, Optimizely Search & Navigation (ex Episerver Find) for Application, Web and Enterprise Search in 2022, New Relic APM for Application Performance Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eltel Group is running and its propensity to invest more and deepen its relationship with Efecte , Optimizely , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eltel Group revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eltel Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Eltel Group Tech Stack and Enterprise Applications
Eltel Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Efecte | Legacy | Efecte HRSM | HR Service Delivery | HCM | n/a | 2018 | 2018 |
In 2018, Eltel Group expanded its use of Efecte by deploying Efecte HRSM for HR Service Delivery across its countries. The deployment positioned Efecte HRSM as the HR Service Delivery platform to support HR operations and manager-facing reporting. Implementation concentrated on core HR request management, employee onboarding workflows, and related case handling, with multilingual forms and process templates to match local requirements. Configuration included standardized request types, approval workflows, and automated onboarding steps to reduce manual handoffs. The rollout standardized request handling and sped up onboarding processes. Operational scope covered the Nordic region and the broader Eltel organisation, aligning HR teams and line managers on a single service model. Managers gained increased reporting and visibility through centralized request tracking and status dashboards. The solution served HR and line management business functions for employee lifecycle events and routine service requests. Governance established common process definitions and a phased country rollout to support multilingual adoption and consistent SLA handling. Efecte HRSM was the implemented application, and its use across countries centralized service delivery while improving transparency for HR and management.
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Eltel Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimizely | Legacy | Optimizely Search & Navigation (ex Episerver Find) | Application, Web and Enterprise Search | Content Management | n/a | 2022 | 2022 |
In 2022, Eltel Group implemented Optimizely Search & Navigation (ex Episerver Find) on its public website. The deployment is categorized as Application, Web and Enterprise Search and was applied to surface corporate and customer-facing communications content for a Sweden-based communications company with a global footprint.
The Optimizely Search & Navigation implementation focuses on site search and navigation capabilities typical for the category, including structured indexing of site content, query autocomplete, faceted navigation, relevance tuning, and support for content synonyms and entity-aware queries. Optimizely Search & Navigation is used to organize and retrieve multi-format content across pages and documents, and configuration emphasizes relevance profiles and search result layouts aligned with communications and corporate content types.
Operational coverage centers on the public corporate website and upstream content management workflows, with the search layer integrated into the digital experience stack to pull indexed content from the site and present it in search result pages and site navigation components. Business functions affected include digital communications, marketing, and customer experience teams that steward on-site content and editorial search controls.
Governance and operational processes include standard index cadence and editorial control over search relevance signals, managed synonyms, and facet configurations to align search results with content governance. The implementation narrative centers on Eltel Group, Optimizely Search & Navigation, Application, Web and Enterprise Search, and the way the search application supports web content discovery and editorial search governance.
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Web Content Management | Content Management |
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2021 | 2021 |
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Eltel Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2017 | 2017 |
In 2017, Eltel Group deployed New Relic APM to instrument its public website. New Relic APM was implemented as the Application Performance Management solution for website operations, providing server and browser level visibility for web application monitoring.
The implementation emphasized agent-based application monitoring, transaction tracing, error analytics, real-time performance dashboards, and alerting, capabilities typical of Application Performance Management tools. Telemetry from New Relic APM populated centralized dashboards used by IT operations and web application teams to support incident triage and operational monitoring workflows, with governance aligned to application owners and operational support processes.
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Application Performance Management | ITSM |
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2021 | 2021 |
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Eltel Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2020 | 2020 |
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Eltel Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Eltel Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Eltel Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Eltel Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Eltel Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Eltel Group Technographics
Eltel Group is a Communications organization based in Sweden,
with around 4931 employees and annual revenues of $1.00 billion.
Eltel Group operates a diverse technology stack with applications such as
Efecte HRSM, Optimizely Search & Navigation (ex Episerver Find) and New Relic APM,
covering areas like HR Service Delivery, Application, Web and Enterprise Search and Application Performance Management.
Eltel Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Efecte, Optimizely and New Relic.
Eltel Group recently adopted applications including
Optimizely Search & Navigation (ex Episerver Find) in 2022, Cloudflare CDN in 2022 and EpiServer CMS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Eltel Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Eltel Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Eltel Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.