eMaids
244 5th Ave Ste K 262,
New York, 10001, NY,
United States
New York, 10001, NY,
United States
1 855-650-1309
Professional Services
eMaids Technographics
eMaids Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by eMaids and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 eMaids employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that eMaids has purchased the following applications: Sage Intacct for ERP Financial in 2019, Paylocity HCM for Core HR in 2019, Tawk.to for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems eMaids is running and its propensity to invest more and deepen its relationship with Sage , Paylocity , Equifax or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing eMaids revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for eMaids intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
eMaids Tech Stack and Enterprise Applications
eMaids ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, eMaids implemented Sage Intacct as its ERP Financial application to centralize core financial management and reporting. The deployment supported finance and HR coordination, with explicit operational use alongside Paylocity to execute payroll and human resource tasks, and with reporting flows to Equifax for new hire I-9 submissions.
The Sage Intacct implementation emphasized standard ERP Financial capabilities, including general ledger consolidation, accounts payable and receivable workflows, and financial reporting to support payroll reconciliation and hourly time reporting. Configuration work focused on mapping payroll data from Paylocity into Sage Intacct ledgers and establishing financial reporting structures that reflect field staff time updates and recurring operating expenses tied to weekly staff Covid testing supplies.
Operational coverage for the implementation was closely tied to HR case management and workforce operations, supporting management of approximately 150 to 200 employees and weekly testing logistics for over 100 staff. The system supported business functions including finance, HR administration, benefits adjudication, recruitment onboarding, and time and attendance coordination with field staff, enabling more consistent reporting time for hourly employees.
Governance and process changes centered on formalizing HR case management workflows, integrating payroll feeds from Paylocity into Sage Intacct driven financial processes, and documenting new hire reporting to Equifax. Explicit operational outcomes recorded in supporting notes include mitigation of leave issues by up to 40 percent through proactive case resolution, scaling case management throughput from 200 to over 300 cases, and resolving 40 plus employee benefit and disability inquiries, demonstrating operational strain points addressed during the rollout.
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eMaids HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paylocity | Legacy | Paylocity HCM | Core HR | HCM | n/a | 2019 | 2020 |
In 2019, eMaids implemented Paylocity HCM to centralize Core HR human resources management. The Paylocity HCM deployment established a platform for case management and employee record-keeping used across operational sites, with documented operational use by the eMaids Washington DC general manager between April 2021 and July 2022.
The implementation covered core human resources modules including recruitment and onboarding, benefits administration, performance assessment, training management, employee relations case management, and time reporting coordination for hourly staff. Paylocity HCM was configured to support new hire workflows and I-9 data capture as part of onboarding and to maintain HR records and performance documentation.
Integrations in practice included Intacct for finance and human resource task execution and Equifax for new hire I-9 reporting, reflecting connected HR to financial systems and compliance reporting. Operational coverage included active case and leave management for a 150 to 200 employee cohort in the Washington DC operation, and coordination of weekly staff Covid testing logistics for more than 100 staff, with field staff time updates routed into Paylocity for accurate hourly reporting.
Governance and process responsibilities were administered through Paylocity HCM, with HR leadership managing recruitment, benefits adjudication, training delivery, employee inquiries, and record-keeping workflows. Documented outcomes tied to these operational practices include mitigation of leave issues by up to 40 percent, expansion of case handling from a 200 case goal to over 300 cases, and resolution of 40 plus benefits and disability inquiries through structured adjudication and staff education.
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HR Compliance | HCM |
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2021 | 2021 |
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eMaids AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, eMaids deployed Tawk.to on its public website as a Chatbots and Conversational AI solution to handle customer-facing messaging and lead capture. Tawk.to is embedded as a web chat widget and serves as the primary conversational layer on the company website.
The implementation centers on the Tawk.to live chat widget and agent console, with configuration of canned responses, offline contact forms, real-time visitor monitoring, chat transcripts, and basic in-console analytics. Operator accounts and role-based access were provisioned to align with contact handling responsibilities, and scripted responses were used to standardize booking inquiries and frequently asked questions.
Technically the deployment is implemented via the Tawk.to site snippet embedded across eMaids web pages, directing incoming web sessions into the Tawk.to dashboard for routing and response. Operational scope focuses on web channel coverage for customer service and sales inquiry handling, with governance established through chat handling procedures, agent queues and escalation workflows, and transcript retention for operational review.
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eMaids Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2014 | 2014 |
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Collaboration | Collaboration |
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2022 | 2022 |
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eMaids IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at eMaids
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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Director of Operations | Director | Finance | |
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Apps Being Evaluated by eMaids Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from eMaids IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the eMaids digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD eMaids Technographics
eMaids is a Professional Services organization based in United States,
with around 500 employees and annual revenues of $100.0 million.
eMaids operates a diverse technology stack with applications such as
Sage Intacct, Paylocity HCM and Tawk.to,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
eMaids has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Paylocity and Tawk.to.
eMaids recently adopted applications including
Microsoft 365 in 2022, Equifax I-9 Anywhere in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of eMaids’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates eMaids’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete eMaids technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.