EMD Serono, Inc.
One Technology Place,
Rockland, 2370, MA,
United States
Rockland, 2370, MA,
United States
1 800-283-8088
Life Sciences
EMD Serono, Inc. Technographics
EMD Serono, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EMD Serono, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 EMD Serono, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EMD Serono, Inc. has purchased the following applications: SAP Concur Expense for Expense Management in 2014, SAP SuccessFactors Onboarding for Onboarding in 2013, GlobalMeet Webcast for Event Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EMD Serono, Inc. is running and its propensity to invest more and deepen its relationship with SAP , Workday , GlobalMeet or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EMD Serono, Inc. revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EMD Serono, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EMD Serono, Inc. Tech Stack and Enterprise Applications
EMD Serono, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2014 | 2014 |
In 2014, EMD Serono, Inc. implemented SAP Concur Expense as an Expense Management solution to centralize executive expense reporting. The initial deployment was focused on executive users, with V.P.s required to input expenses in Concur as the primary submission method during the rollout.
The configuration emphasized core Expense Management capabilities, including expense entry and receipt capture, policy validation, and electronic approval workflows. SAP Concur Expense was configured to enforce approval routing for executive-level submissions and to support common expense reporting controls such as receipt reconciliation and audit trails.
Operational ownership landed with finance and accounts payable, with executive administrative staff supporting V.P. submissions and finance using system reporting for oversight. Governance centered on defined approval chains and embedded policy enforcement inside SAP Concur Expense, enabling standardized expense workflows and centralized expense recordkeeping for executive spend.
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EMD Serono, Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Onboarding | Onboarding | HCM | n/a | 2013 | 2013 |
In 2013, EMD Serono, Inc. deployed SAP SuccessFactors Onboarding to operationalize new hire and separation processes supporting both EMD Serono and EMD Millipore. The implementation was scoped to the Onboarding category and provided direct operational support to Human Resource Business Partners, Employee Relations Management, and the Staffing Department.
Daily operations in SAP SuccessFactors Onboarding included SuccessFactors data entry, facilitation of onboarding and off boarding workflows, scheduling, filing, and I-9 management. The team executed telephone reference checks, logistics coordination, and project work that mapped to task checklists and document and compliance handling common to Onboarding solutions.
Operational coverage was cross functional, affecting HR business partner processes, employee relations case handling, and staffing activities across both business units. Governance emphasized hands on administration of onboarding activities and compliance tasks, with the implementation serving as the operational backbone for transactional onboarding and off boarding processes.
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Workforce Analytics | HCM |
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2020 | 2020 |
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EMD Serono, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GlobalMeet | Legacy | GlobalMeet Webcast | Event Management | Collaboration | n/a | 2018 | 2018 |
In 2018 EMD Serono, Inc. implemented GlobalMeet Webcast to support virtual scientific presentations and corporate event programs. The GlobalMeet Webcast Event Management deployment was positioned as the company platform for live and on demand webcasts, centralizing event scheduling and audience registration under a single service.
The implementation configured standard Event Management capabilities including live streaming, slide and media synchronization, scheduled registration workflows, moderated Q&A and polling, on demand replay hosting, and attendee reporting. Configuration focused on role based access for producers, moderators, and presenters, and on templated event definitions to speed event provisioning and ensure consistent session structure.
Operational coverage extended across corporate communications, medical affairs, and commercial marketing functions, supporting speaker scheduling, content approval workflows, and centralized event operations. The platform was used to manage end to end event lifecycle tasks such as registration intake, session production, and archive publishing within EMD Serono, Inc.
Governance emphasized standardized event templates, content review procedures, and producer moderation controls to align recording and distribution processes with corporate policies. GlobalMeet Webcast was restated as the site platform for webcast delivery and Event Management orchestration for scientific and corporate audiences at EMD Serono, Inc.
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EMD Serono, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2020 | 2020 |
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EMD Serono, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EMD Serono, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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EMD Serono, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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EMD Serono, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at EMD Serono, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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Associate Director, Facilities Central Services | Director | Operations | |
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Travel manager | Manager | Operations | |
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Associate A/P Manager | Manager | Finance | |
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IT Manager & Business Partner | Manager | IT | |
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CFO | CXO | Finance | |
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Controller, Canada | Director | Finance | |
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Director, IT Operations | Director | IT | |
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Associate Director, Americas Purchasing (USA/Canada) | Director | Procurement | |
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Head of Professional Services Sourcing, Americas | Director | Procurement | |
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Global Technical Operations | Shared Infrastructure Services | East Coast | CXO | Finance | |
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Vice President, Human Resources | VP | HR | |
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Head of HR North America & Innovative Medicine Franchises | Director | HR | |
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Global Human Resources Business Partner | Manager | HR | |
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Associate Director Total Rewards | Director | HR | |
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Director of Human Resources | Director | HR | |
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Head of Internal Communications | Director | Marketing | |
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Learning and Development Global Manager | Manager | HR | |
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Apps Being Evaluated by EMD Serono, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from EMD Serono, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the EMD Serono, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD EMD Serono, Inc. Technographics
EMD Serono, Inc. is a Life Sciences organization based in United States,
with around 1500 employees and annual revenues of $500.0 million.
EMD Serono, Inc. operates a diverse technology stack with applications such as
SAP Concur Expense, SAP SuccessFactors Onboarding and GlobalMeet Webcast,
covering areas like Expense Management, Onboarding and Event Management.
EMD Serono, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and GlobalMeet.
EMD Serono, Inc. recently adopted applications including
Salesforce Sales Cloud in 2021, LogMeIn GoToMyPC in 2021 and Hivelocity Hosting in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of EMD Serono, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates EMD Serono, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete EMD Serono, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.