Emerald Queen Casino & Hotel
5700 Pacific Hwy E,
Fife, 98424, WA,
United States
Fife, 98424, WA,
United States
1 253-594-7777
Leisure and Hospitality
Emerald Queen Casino & Hotel Technographics
Emerald Queen Casino & Hotel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Emerald Queen Casino & Hotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Emerald Queen Casino & Hotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Emerald Queen Casino & Hotel has purchased the following applications: Ticketmaster for Reservation and Booking Management in 2023, Microsoft 365 for Collaboration in 2015, Dropbox Business for Enterprise Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Emerald Queen Casino & Hotel is running and its propensity to invest more and deepen its relationship with Ticketmaster , Microsoft , Dropbox or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Emerald Queen Casino & Hotel revenues, which have grown to $450.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Emerald Queen Casino & Hotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Emerald Queen Casino & Hotel Tech Stack and Enterprise Applications
Emerald Queen Casino & Hotel ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ticketmaster | Legacy | Ticketmaster | Reservation and Booking Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Emerald Queen Casino & Hotel implemented Ticketmaster for Reservation and Booking Management on its public website. Ticketmaster serves as the customer-facing booking channel embedded in the Emerald Queen website, handling online reservations and event ticket sales for the property.
The implementation centers on Ticketmaster’s online booking storefront, event inventory control, seat selection and web checkout workflows to centralize reservations and ticketing. Operational coverage includes website-driven bookings and the downstream box office and guest services processes that reconcile online tickets with on-site access control, while governance is organized around centralized event publishing and web-managed availability to ensure consistent schedule and inventory presentation across the site.
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Emerald Queen Casino & Hotel Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Emerald Queen Casino & Hotel implemented Microsoft 365 as its enterprise Collaboration platform. The deployment covers the organization’s 1,200 employees across casino floor operations, hotel services, and corporate support functions and positions Microsoft 365 as the primary productivity and collaboration layer.
The Microsoft 365 deployment uses standard collaboration modules, including Exchange Online for corporate email, SharePoint Online for intranet and document management, OneDrive for Business for user file storage, Microsoft Teams for real-time communications, and Office productivity applications for knowledge worker workflows. Emerald Queen Casino & Hotel is identified as using Microsoft 365 on its public website, confirming the platform is active in customer-facing and internal collaboration contexts.
Operationally the implementation centralizes cloud-hosted collaboration services, delivering corporate email, calendaring, meetings, file sharing, and group collaboration across departments. The deployment leverages Microsoft 365 native administrative controls for tenant-level user provisioning, access and content controls, and standard collaboration governance patterns to manage permissions and team sites.
Governance has been structured around centralized administration and policy enforcement to align collaboration practices with hospitality operations, with IT ownership of tenant configuration and site lifecycle. The narrative focuses on structural implementation details of Microsoft 365 in the Collaboration category and the platform relationship to Emerald Queen Casino & Hotel business functions.
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Emerald Queen Casino & Hotel Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dropbox | Legacy | Dropbox Business | Enterprise Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Emerald Queen Casino & Hotel implemented Dropbox Business as a core content platform. Dropbox Business is used on their website and functions as the organization’s Enterprise Content Management solution for managing and distributing digital assets.
The deployment centers on a centralized content repository with file synchronization, shared link distribution, version history, metadata tagging, and enterprise search capabilities. Configuration includes Dropbox Business administrative controls and team folders to govern access, user provisioning, and content ownership, alongside mobile and desktop sync for on premise and remote contributors.
Operational use emphasizes website content delivery and enterprise file sharing, with Dropbox Business incorporated into web content workflows and digital asset distribution processes. Governance relies on administrative roles, folder and sharing permissions, and content lifecycle controls to manage approvals and external sharing within the Enterprise Content Management framework.
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Web Content Management | Content Management |
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2018 | 2018 |
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Emerald Queen Casino & Hotel PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Transactional Email | PaaS |
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2017 | 2017 |
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Emerald Queen Casino & Hotel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Backup as a Service (BaaS) | IaaS |
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2014 | 2014 |
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Emerald Queen Casino & Hotel CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Emerald Queen Casino & Hotel
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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IT Operations Technician Manager | Manager | IT | |
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Information Security Manager | Manager | IT | |
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IT Operations Director | Director | IT | |
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Apps Being Evaluated by Emerald Queen Casino & Hotel Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Emerald Queen Casino & Hotel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Emerald Queen Casino & Hotel digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Emerald Queen Casino & Hotel Technographics
Emerald Queen Casino & Hotel is a Leisure and Hospitality organization based in United States,
with around 1200 employees and annual revenues of $450.0 million.
Emerald Queen Casino & Hotel operates a diverse technology stack with applications such as
Ticketmaster, Microsoft 365 and Dropbox Business,
covering areas like Reservation and Booking Management, Collaboration and Enterprise Content Management.
Emerald Queen Casino & Hotel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Ticketmaster, Microsoft and Dropbox.
Emerald Queen Casino & Hotel recently adopted applications including
Ticketmaster in 2023, Dropbox Business in 2021 and Mimecast Email Security in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Emerald Queen Casino & Hotel’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Emerald Queen Casino & Hotel’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Emerald Queen Casino & Hotel technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.