New York, 10016, NY,
United States
Empire Office Technographics
Empire Office Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Empire Office and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Empire Office employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Empire Office has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, Hedberg ERP for Distribution ERP in 2020, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Empire Office is running and its propensity to invest more and deepen its relationship with Oracle , Hedberg Data Systems , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Empire Office revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Empire Office intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Empire Office Tech Stack and Enterprise Applications
Empire Office ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Empire Office implemented Oracle NetSuite ERP as its ERP Financial platform to centralize core financial management for the 450 employee distribution business. The Oracle NetSuite ERP deployment served as the primary system for accounting and financial reporting across the company, establishing a single source for transactional finance data.
The implementation focused on core financial modules including general ledger, accounts payable, accounts receivable, fixed asset accounting, and financial reporting, configured to support period close and cost accounting workflows common in distribution operations. Configuration emphasized standard ERP Financial controls, with automated journal processing, vendor invoice workflows, and receivables orchestration to align with the companys billing and cash application practices.
Oracle NetSuite ERP operated in an application landscape alongside Salesforce, Team Design, Hedberg, AutoCAD and CET Design, which supported CRM, drawing database and design-to-order activities. Those systems coexisted with NetSuite to support sales, project and design workflows while financial transaction capture and reporting were centralized in Oracle NetSuite ERP for accounting teams.
Governance centered on role based access and configured financial workflows, with training and process documentation targeted at finance, accounting and distribution operations. The rollout was executed to standardize procure-to-pay and order-to-cash financial controls, and to provide a consistent financial reporting structure for operational and project finance activities.
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Empire Office ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hedberg Data Systems | Legacy | Hedberg ERP | Distribution ERP | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Empire Office implemented Hedberg ERP as its Distribution ERP to consolidate order, inventory, and project workflows across its commercial furniture distribution and installation operations. Hedberg ERP was positioned to support Empire Office's project-based delivery model that includes onsite furniture installation, move and change management, and coordination with designers and manufacturers.
The deployment configured core Distribution ERP modules including order-to-cash, inventory management, procurement, project and work order management, installation scheduling, and accounts receivable functionality. Configuration emphasized project-centric transactions, milestone scheduling, and material staging to align with the company requirement to create deliverable milestone dates from design through installation.
Operational coverage focused on sales order processing, warehouse and on-site logistics, procurement for manufacturer-supplied furniture, and project management for installation teams and move coordination. The implementation captured installation plans, blueprints, and project documentation within the system to support on-site activity scheduling, quality checks, and handling instructions for installers.
Governance changes prioritized operational ownership by project managers, standardized project milestone workflows, and training for installers and junior staff to ensure adherence to installation procedures and safety protocols. Hedberg ERP was used to centralize scheduling and procurement workflows, and to provide project managers with oversight over budgets, timelines, and on-site resources.
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Empire Office Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Empire Office implemented Zoom for Audio Video and Web Conferencing on its public website. The deployment embeds Zoom conferencing into customer-facing web flows to enable live meetings and virtual consultations initiated from site pages. Empire Office Zoom Audio Video and Web Conferencing integration targets customer engagement and sales support within the distribution business.
The implementation is structured as a web-embedded conferencing client integrated into site navigation and contact workflows, providing browser-based audio and video sessions and meeting orchestration. Functional capabilities implemented include real-time video, audio, and session joining from the website, with scheduling and access controls applied at the site level to manage public and private sessions. Operational scope centers on external facing interactions through the website and supports sales and customer service use cases without disclosed backend system integrations.
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Collaboration | Collaboration |
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2020 | 2020 |
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Empire Office CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Empire Office ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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Empire Office IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Empire Office CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Empire Office
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Empire Office Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-08-22 | Empire Office | Evaluated | Hedberg Data Systems | Hedberg ERP | Distribution ERP | ERP Services and Operations |