Vancouver, 98662, WA,
United States
EmpRes Healthcare Management, LLC Technographics
EmpRes Healthcare Management, LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EmpRes Healthcare Management, LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 EmpRes Healthcare Management, LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EmpRes Healthcare Management, LLC has purchased the following applications: UKG Workforce Central Payroll (ex Kronos Workforce Payroll) for Payroll in 2013, HCHB Platform for Home Care Management in 2019, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EmpRes Healthcare Management, LLC is running and its propensity to invest more and deepen its relationship with UKG , Homecare Homebase , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EmpRes Healthcare Management, LLC revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EmpRes Healthcare Management, LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EmpRes Healthcare Management, LLC Tech Stack and Enterprise Applications
EmpRes Healthcare Management, LLC HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Payroll (ex Kronos Workforce Payroll) | Payroll | HCM | n/a | 2013 | 2013 |
In 2013 EmpRes Healthcare Management, LLC implemented UKG Workforce Central Payroll (ex Kronos Workforce Payroll) as its centralized Payroll application. The deployment established a formal payroll system to process staff timecards and run corporate payroll for the organization.
Operationally the corporate payroll team performed a twice monthly audit of all staff timecards entered into UKG Workforce Central Payroll, completing payroll at the corporate office. As part of the operational workflow auditors printed payroll reports and hand distributed pay documentation to more than 125 employees, reflecting a manual distribution step tied to the payroll run. This process positioned timecard validation and payroll controls within a centralized corporate function.
Functionally the UKG Workforce Central Payroll implementation encompassed timecard validation, payroll calculation, and payroll reporting workflows common to Payroll systems, and served both payroll and human resources functions. Governance centered on a bi-monthly audit cadence and documented timecard review prior to payroll runs, formalizing checkpoints for pay accuracy. The implementation narrative highlights a centralized processing architecture operated by the corporate office with manual reporting and distribution steps for field staff.
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Workforce Management | HCM |
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2013 | 2013 |
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EmpRes Healthcare Management, LLC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Homecare Homebase | Legacy | HCHB Platform | Home Care Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, EmpRes Healthcare Management, LLC deployed the HCHB Platform as its Home Care Management solution to support care delivery and administrative operations. The HCHB Platform is in use on the EmpRes website and functions as the primary Home Care Management application for scheduling and field care coordination.
Implementation focused on standard Home Care Management capabilities, with configuration centered on visit scheduling and management, electronic visit verification, mobile caregiver workflows, care plan documentation, and billing and payroll handoff modules. The HCHB Platform was configured to enforce role based access and to support clinical documentation workflows consistent with home health and personal care operations.
Operational coverage extended across EmpRes clinical operations, scheduling teams, and back office functions such as billing and workforce administration, with the platform surfaceable via the corporate website for client and caregiver interactions. Integrations were oriented to system categories rather than named vendors, enabling API based exchanges with finance systems and clinical records where required by internal processes.
Governance emphasized centralized policy controls and user provisioning for clinical documentation and visit verification, combined with phased adoption by care management and scheduling teams to align workflows. Training and operational standardization supported the rollout, with the HCHB Platform serving as the core Home Care Management application for EmpRes Healthcare Management, LLC.
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EmpRes Healthcare Management, LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, EmpRes Healthcare Management, LLC implemented Hotjar on its public website to capture qualitative user behavior and support Customer Experience initiatives. The deployment was focused on improving digital patient engagement on the corporate web presence and instrumenting on page feedback channels.
Hotjar was configured to collect session recordings, heatmaps, conversion funnel traces, and on site feedback surveys, reflecting standard Customer Experience functionality for qualitative analytics. The implementation emphasized client side instrumentation via the Hotjar script and page level tagging to capture interaction events and form behaviors.
Operational ownership centered with digital marketing, UX and product teams, with data surfaced to patient experience stakeholders for behavioral analysis. The scope of use was the company website serving United States audiences and included role based access to Hotjar dashboards for analytics and optimization teams.
Governance controls were applied to limit identifiable data collection, enable anonymization of user inputs and enforce consent based data capture to align with healthcare privacy constraints. Access controls and retention settings were instituted to centralize analytics governance for ongoing Customer Experience work.
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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EmpRes Healthcare Management, LLC PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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EmpRes Healthcare Management, LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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EmpRes Healthcare Management, LLC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at EmpRes Healthcare Management, LLC
Apps Being Evaluated by EmpRes Healthcare Management, LLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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