CMPC Technographics
CMPC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CMPC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25351 CMPC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CMPC has purchased the following applications: Rocket.chat for Chatbots and Conversational AI in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Algolia Search for Application, Web and Enterprise Search in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CMPC is running and its propensity to invest more and deepen its relationship with Rocket.chat , Cisco Systems , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CMPC revenues, which have grown to $7.74 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CMPC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CMPC Tech Stack and Enterprise Applications
CMPC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, CMPC deployed Rocket.chat to provide a website-based conversational layer for public-facing customer engagement. CMPC uses Rocket.chat in the Chatbots and Conversational AI category to support customer engagement and corporate communications on its website, with Rocket.chat implemented as a web embedded chat interface offering real time messaging, session based conversations, and conversational workflow capabilities typical of Chatbots and Conversational AI.
The implementation scope is centered on the corporate website and digital engagement channels, with configuration oriented toward channel management, user session tracking, conversational automation, and agent handoff patterns that align with customer service workflows. Governance and operational ownership emphasize message handling and escalation workflows within digital channels, integrating Rocket.chat as the conversational touchpoint for CMPC's online customer interactions in Chile.
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CMPC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018 CMPC deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution and exposed the service on its corporate website. The implementation uses Cisco Systems Cisco Webex Meetings to provide browser-accessible meeting rooms, scheduled video conferences, screen sharing, meeting recording, and webinar capabilities for external and internal stakeholders connected via the website.
Cisco Webex Meetings deployments in this category normally surface core functional modules including meeting scheduling and participant management, host controls and role assignments, recording and playback, and browser-based joining workflows. These functional capabilities position Cisco Webex Meetings to support corporate communications, collaboration, and remote meeting workflows across CMPC’s manufacturing and corporate teams.
Operational governance for a website-hosted Webex Meetings presence typically emphasizes access controls, meeting policy configuration, and alignment with IT and communications process ownership. CMPC’s use of Cisco Webex Meetings as an Audio Video and Web Conferencing platform on its website establishes a public-facing collaboration layer that connects external stakeholders to internal collaboration workflows without naming additional integrated systems.
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Collaboration | Collaboration |
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2017 | 2017 |
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CMPC Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
In 2020, CMPC embedded Algolia Search on its corporate website. CMPC uses Algolia Search as an Application, Web and Enterprise Search solution to power site search, content discovery, and on-site information retrieval for customer and employee-facing pages.
The implementation leverages Algolia Search core capabilities such as hosted index management, search-as-you-type autocomplete, relevance tuning, faceted filtering, synonyms, and query ranking configuration. The deployment follows a SaaS-hosted search architecture with Algolia managing indexes and query routing, while CMPC integrates client-side search components into its web templates and configures index schemas to reflect site content taxonomy.
Operational scope is focused on the corporate website where content owners map content types to search indices and maintain relevance rules and synonyms for ongoing tuning. Governance includes centralized control of index configurations and search relevance, and decentralized operational ownership by content teams for metadata and tagging, supporting continuous iteration of Algolia Search behavior across site pages.
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CMPC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2024 | 2024 |
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Partner Relationship Management | CRM |
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2019 | 2019 |
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CMPC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CMPC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at CMPC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CMPC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-06-30 | CMPC | Evaluated | Zoominfo | ZoomInfo Chorus | Marketing Analytics | CRM |
| 2025-04-14 | CMPC | Evaluated | SAP | SAP IBP | Advanced Planning and Scheduling | SCM |