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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Empress Hotel La Jolla Tech Stack and Enterprise Applications

Empress Hotel La Jolla ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
M3 Legacy M3 Accounting Core ERP Financial ERP n/a 2017 2017
In 2017 Empress Hotel La Jolla implemented M3 Accounting Core as its core finance system. The deployment addressed property level ERP Financial operations for the single La Jolla site, establishing a centralized accounting backbone for the front desk, hotel accounting staff, and property management teams. The implementation of M3 Accounting Core focused on standard financial modules consistent with an ERP Financial deployment, including general ledger, accounts receivable, cash management and reconciliation, night audit and day end posting workflows, and support for payroll-related accounting records. Configuration emphasized rapid posting of room charges and ancillary revenues, automated daily reporting, and reconciliation routines to match front desk transaction lists with cash and credit receipts. Operational integration included connections to property systems explicitly referenced by the hotel, namely Skytouch PMS and Skytouch Rate Management, along with property level payment and credit card processing feeds needed to reconcile guest transactions. These integrations enabled the flow of room postings and rate adjustments into M3 Accounting Core, aligning front desk posting activity with the finance ledger and daily management reports. Governance and process change centered on role based operational controls at the front desk and accounting functions, instituting day end procedures, reconciliation signoffs, and standardized report distribution to hotel management and ownership. Training expectations reflected the job level requirements, with emphasis on proficiency in M3 Accounting Core, Excel data entry and 10 key cash handling, to ensure accurate posting and timely transmission of accounting reports.
Empress Hotel La Jolla ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SkyTouch Technology Legacy SkyTouch Hotel Rate Management System Facility Management ERP Services and Operations n/a 2017 2017
In 2017, Empress Hotel La Jolla implemented SkyTouch Hotel Rate Management System to centralize rate configuration and day-to-day pricing operations across its single La Jolla property. The deployment supported front desk and accounting workflows, aligning rate publishing with daily posting and reconciliation responsibilities performed by Front Desk Agents and accounting staff. The SkyTouch Hotel Rate Management System implementation focused on rate rule configuration, rate calendar management, automated price publishing, and reporting capabilities consistent with Facility Management solutions for small hospitality properties. Configuration emphasized nightly rate updates and streamlined posting procedures to match the hotel s staffing model and the operational requirement to post and balance charges in a timely and efficient manner. Operational notes and job qualifications reference working knowledge of Skytouch PMS and M3, indicating the rate management system was used alongside a property management application and accounting processes. The implementation therefore covered integrations or operational interoperability with Skytouch PMS and with accounting workflows, impacting Front Desk, accounts receivable and hotel management functions at the single-site location. Governance and process changes were anchored in daily operational controls, including end of day handling, cash and credit reconciliation to daily transaction lists, and distribution of management and accounting reports. Staff training expectations emphasized proficiency with SkyTouch Hotel Rate Management System, Microsoft Office tools for reporting, and structured procedures for guest check in and check out, special request handling, and audit and correction of charge postings.
Guest Management ERP Services and Operations 2016 2016
Hotel Property Management ERP Services and Operations 2017 2017
Reservation and Booking Management ERP Services and Operations 2009 2009
Empress Hotel La Jolla IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Liquid Web Legacy Liquid Web Cloud Servers Application Hosting and Computing Services IaaS n/a 2020 2020
In 2020, Empress Hotel La Jolla deployed Liquid Web Cloud Servers to host its public website. Liquid Web Cloud Servers provides Application Hosting and Computing Services for the hotel's web infrastructure, delivering cloud compute and storage resources dedicated to the property’s online presence. The implementation centers on provisioning virtual server instances to run the web stack, with a vendor-managed control plane used for server lifecycle and snapshot capabilities. Operational scope covers the hotel’s customer-facing website and web content management workflows, with system administration responsibilities handled by hotel operations and marketing staff. Configuration emphasized core hosting capabilities common to Application Hosting and Computing Services, including virtual machine provisioning, persistent storage, network configuration, TLS termination, and basic monitoring. Governance focuses on routine server provisioning and lifecycle management, and coordination between content owners and technical operators for site updates and maintenance.
Application Hosting and Computing Services IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Empress Hotel La Jolla

First Name Last Name Title Function Department Email Phone
Director of Sales Director Finance
General Manager Manager Finance

Apps Being Evaluated by Empress Hotel La Jolla Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Empress Hotel La Jolla IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Empress Hotel La Jolla digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Empress Hotel La Jolla Technographics
Empress Hotel La Jolla is a Leisure and Hospitality organization based in United States, with around 50 employees and annual revenues of $5.0 million.
Empress Hotel La Jolla operates a diverse technology stack with applications such as M3 Accounting Core, SkyTouch Hotel Rate Management System and Liquid Web Cloud Servers, covering areas like ERP Financial, Facility Management and Application Hosting and Computing Services.
Empress Hotel La Jolla has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as M3, SkyTouch Technology and Liquid Web.
Empress Hotel La Jolla recently adopted applications including Liquid Web Cloud Servers in 2020, Network Solutions Email & Office in 2020 and M3 Accounting Core in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Empress Hotel La Jolla’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Empress Hotel La Jolla’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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