La Jolla, 92037, CA,
United States
Empress Hotel La Jolla Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Empress Hotel La Jolla and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Empress Hotel La Jolla employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Empress Hotel La Jolla has purchased the following applications: M3 Accounting Core for ERP Financial in 2017, SkyTouch Hotel Rate Management System for Facility Management in 2017, Liquid Web Cloud Servers for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Empress Hotel La Jolla is running and its propensity to invest more and deepen its relationship with M3 , SkyTouch Technology , Sojern or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Empress Hotel La Jolla revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Empress Hotel La Jolla intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| M3 | Legacy | M3 Accounting Core | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017 Empress Hotel La Jolla implemented M3 Accounting Core. The deployment positioned M3 Accounting Core as the property level ERP Financial application to centralize hotel accounting, accounts receivable, cash reconciliation and daily posting workflows for a single location with about 50 employees.
The implementation configured core financial modules common to ERP Financial systems, including general ledger, accounts receivable, cash and bank posting, and automated end of day journal processing to align with front desk cash and credit reconciliations. Configuration emphasized nightly posting and reporting routines to support the front desk responsibilities of balancing daily work, auditing charges, and producing daily management and accounting reports.
Operational coverage focused on the accounting team and front desk agents, with process changes to submit and validate daily transaction lists, reconcile credit card and cash receipts, and distribute standardized financial reports to hotel management. Governance centered on role based posting controls, daily reconciliation workflows and training for front desk staff on posting and reporting procedures, ensuring consistent inputs into M3 Accounting Core and ongoing operational accounting discipline.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SkyTouch Technology | Legacy | SkyTouch Hotel Rate Management System | Facility Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Empress Hotel La Jolla implemented SkyTouch Hotel Rate Management System to centralize rate configuration and day-to-day pricing operations across its single La Jolla property. The deployment supported front desk and accounting workflows, aligning rate publishing with daily posting and reconciliation responsibilities performed by Front Desk Agents and accounting staff.
The SkyTouch Hotel Rate Management System implementation focused on rate rule configuration, rate calendar management, automated price publishing, and reporting capabilities consistent with Facility Management solutions for small hospitality properties. Configuration emphasized nightly rate updates and streamlined posting procedures to match the hotel s staffing model and the operational requirement to post and balance charges in a timely and efficient manner.
Operational notes and job qualifications reference working knowledge of Skytouch PMS and M3, indicating the rate management system was used alongside a property management application and accounting processes. The implementation therefore covered integrations or operational interoperability with Skytouch PMS and with accounting workflows, impacting Front Desk, accounts receivable and hotel management functions at the single-site location.
Governance and process changes were anchored in daily operational controls, including end of day handling, cash and credit reconciliation to daily transaction lists, and distribution of management and accounting reports. Staff training expectations emphasized proficiency with SkyTouch Hotel Rate Management System, Microsoft Office tools for reporting, and structured procedures for guest check in and check out, special request handling, and audit and correction of charge postings.
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Guest Management | ERP Services and Operations |
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2016 | 2016 |
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Hotel Property Management | ERP Services and Operations |
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2017 | 2017 |
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Reservation and Booking Management | ERP Services and Operations |
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2009 | 2009 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liquid Web | Legacy | Liquid Web Cloud Servers | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, Empress Hotel La Jolla provisioned Liquid Web Cloud Servers as the hosting platform for its public website. Liquid Web Cloud Servers, implemented under the Application Hosting and Computing Services category, provides the compute layer that runs the hotel website and supports web operations and online presence management.
The deployment uses cloud server instances configured to host the hotel's web stack, persistent site assets, and site management workflows, aligning Application Hosting and Computing Services capabilities with the business function of web operations. Operational responsibility is retained by the hotel's internal operations team for routine maintenance, and the 2020 rollout established the cloud instances as the platform for the public site while instituting server lifecycle controls such as instance provisioning, persistent storage, and snapshot backups.
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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