La Jolla, 92037, CA,
United States
Empress Hotel La Jolla Technographics
Empress Hotel La Jolla Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Empress Hotel La Jolla and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Empress Hotel La Jolla employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Empress Hotel La Jolla has purchased the following applications: M3 Accounting Core for ERP Financial in 2017, SkyTouch Hotel Rate Management System for Facility Management in 2017, Liquid Web Cloud Servers for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Empress Hotel La Jolla is running and its propensity to invest more and deepen its relationship with M3 , SkyTouch Technology , Sojern or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Empress Hotel La Jolla revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Empress Hotel La Jolla intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Empress Hotel La Jolla Tech Stack and Enterprise Applications
Empress Hotel La Jolla ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| M3 | Legacy | M3 Accounting Core | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 Empress Hotel La Jolla implemented M3 Accounting Core as its core finance system. The deployment addressed property level ERP Financial operations for the single La Jolla site, establishing a centralized accounting backbone for the front desk, hotel accounting staff, and property management teams.
The implementation of M3 Accounting Core focused on standard financial modules consistent with an ERP Financial deployment, including general ledger, accounts receivable, cash management and reconciliation, night audit and day end posting workflows, and support for payroll-related accounting records. Configuration emphasized rapid posting of room charges and ancillary revenues, automated daily reporting, and reconciliation routines to match front desk transaction lists with cash and credit receipts.
Operational integration included connections to property systems explicitly referenced by the hotel, namely Skytouch PMS and Skytouch Rate Management, along with property level payment and credit card processing feeds needed to reconcile guest transactions. These integrations enabled the flow of room postings and rate adjustments into M3 Accounting Core, aligning front desk posting activity with the finance ledger and daily management reports.
Governance and process change centered on role based operational controls at the front desk and accounting functions, instituting day end procedures, reconciliation signoffs, and standardized report distribution to hotel management and ownership. Training expectations reflected the job level requirements, with emphasis on proficiency in M3 Accounting Core, Excel data entry and 10 key cash handling, to ensure accurate posting and timely transmission of accounting reports.
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Empress Hotel La Jolla ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SkyTouch Technology | Legacy | SkyTouch Hotel Rate Management System | Facility Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Empress Hotel La Jolla implemented SkyTouch Hotel Rate Management System to centralize rate configuration and day-to-day pricing operations across its single La Jolla property. The deployment supported front desk and accounting workflows, aligning rate publishing with daily posting and reconciliation responsibilities performed by Front Desk Agents and accounting staff.
The SkyTouch Hotel Rate Management System implementation focused on rate rule configuration, rate calendar management, automated price publishing, and reporting capabilities consistent with Facility Management solutions for small hospitality properties. Configuration emphasized nightly rate updates and streamlined posting procedures to match the hotel s staffing model and the operational requirement to post and balance charges in a timely and efficient manner.
Operational notes and job qualifications reference working knowledge of Skytouch PMS and M3, indicating the rate management system was used alongside a property management application and accounting processes. The implementation therefore covered integrations or operational interoperability with Skytouch PMS and with accounting workflows, impacting Front Desk, accounts receivable and hotel management functions at the single-site location.
Governance and process changes were anchored in daily operational controls, including end of day handling, cash and credit reconciliation to daily transaction lists, and distribution of management and accounting reports. Staff training expectations emphasized proficiency with SkyTouch Hotel Rate Management System, Microsoft Office tools for reporting, and structured procedures for guest check in and check out, special request handling, and audit and correction of charge postings.
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Guest Management | ERP Services and Operations |
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2016 | 2016 |
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Hotel Property Management | ERP Services and Operations |
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2017 | 2017 |
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Reservation and Booking Management | ERP Services and Operations |
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2009 | 2009 |
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Empress Hotel La Jolla IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liquid Web | Legacy | Liquid Web Cloud Servers | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, Empress Hotel La Jolla deployed Liquid Web Cloud Servers to host its public website. Liquid Web Cloud Servers provides Application Hosting and Computing Services for the hotel's web infrastructure, delivering cloud compute and storage resources dedicated to the property’s online presence. The implementation centers on provisioning virtual server instances to run the web stack, with a vendor-managed control plane used for server lifecycle and snapshot capabilities.
Operational scope covers the hotel’s customer-facing website and web content management workflows, with system administration responsibilities handled by hotel operations and marketing staff. Configuration emphasized core hosting capabilities common to Application Hosting and Computing Services, including virtual machine provisioning, persistent storage, network configuration, TLS termination, and basic monitoring. Governance focuses on routine server provisioning and lifecycle management, and coordination between content owners and technical operators for site updates and maintenance.
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Empress Hotel La Jolla
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director of Sales | Director | Finance | ||||
| General Manager | Manager | Finance |
Apps Being Evaluated by Empress Hotel La Jolla Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||