Ashburn, 20148, VA,
United States
Enablix Technographics
Enablix Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Enablix and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Enablix employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Enablix has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Help Scout for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Enablix is running and its propensity to invest more and deepen its relationship with Drift , Google , Help Scout or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Enablix revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Enablix intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Enablix Tech Stack and Enterprise Applications
Enablix AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Enablix deployed Drift AI Chatbot on its website. Enablix is a United States professional services company with approximately 10 employees, and the deployment focuses on live website conversational engagement rather than internal ERP or HR automation. The Drift AI Chatbot implementation is categorized as Chatbots and Conversational AI and is aimed at handling front-line visitor conversations and preliminary prospect qualification.
The deployment leverages standard chatbot capabilities, including conversational routing, automated lead capture forms, and scripted bot workflows to manage initial inquiries and trigger human handoff for complex requests. Configuration and operational ownership are aligned to marketing and sales functions, with the Drift AI Chatbot instrumenting site-level interactions and defining handover triggers for team follow-up. Enablix uses Drift AI Chatbot within the Chatbots and Conversational AI category to connect web visitors to customer engagement and lead qualification business functions.
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Enablix Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Enablix deployed Google Workspace (Formerly Google G-Suite) to establish a centralized Collaboration platform for its 10 person professional services firm. The implementation is reflected on the company website and serves as the primary cloud-hosted email and productivity environment for the organization.
The configuration emphasizes core Google Workspace (Formerly Google G-Suite) modules, including Gmail, Google Drive, Google Docs, Sheets, Slides, Google Calendar, and the Google Admin console, enabling user provisioning, domain management, shared drives, and access controls. Operational coverage is company wide, supporting client delivery, sales, marketing, and internal operations with document collaboration, calendaring, and asynchronous workflows. Governance is executed through the Google Admin console with account management and sharing policy controls appropriate to a small team scale.
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Enablix CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Help Scout | Legacy | Help Scout | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Enablix deployed Help Scout as its Customer Support solution on the company website. The professional services firm, operating with approximately 10 employees, uses Help Scout to capture and manage inbound customer inquiries originating from web contact channels and embedded support elements.
The implementation centers on a cloud-hosted, web-embedded support configuration, with Help Scout providing shared inbox workflow, knowledge base delivery, and customer profile context consistent with Customer Support platforms. Governance was set up for a compact team, using role-based mailbox ownership, tagging and automated routing to support consistent triage and handoff between customer success and support responsibilities.
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2017 | 2017 |
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Enablix ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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Enablix IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Enablix
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Enablix Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-07 | Enablix | Evaluated | Bigtincan | Bigtincan ClearSlide Sales Engagement Platform | Sales Engagement | CRM |