AI Buyer Insights:

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Encore
Location
5100 North River Road,
Schiller Park, 60176, IL,
United States
Website
https://www.encoreglobal.com/
Phone
1 866-351-1144
Artw industry
Professional Services
Employee
Revenue

Encore Technographics

Encore Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Encore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Encore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Encore has purchased the following applications: UKG Pro HCM (ex UltiPro HCM) for Core HR in 2012, Freshservice for IT Service Management in 2022, Huawei Cloud for Application Hosting and Computing Services in 2004 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Encore is running and its propensity to invest more and deepen its relationship with UKG , Cornerstone OnDemand , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Encore revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Encore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Encore Tech Stack and Enterprise Applications

Encore HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
UKG Legacy UKG Pro HCM (ex UltiPro HCM) Core HR HCM n/a 2012 2012
In 2012, Encore implemented UKG Pro HCM (ex UltiPro HCM) as its Core HR platform. Encore deployed UKG Pro HCM (ex UltiPro HCM) to centralize Human Resources Information Management for a global workforce and to provide a single-system foundation for HR, payroll, timekeeping, and talent workflows. The implementation covers multiple functional modules including core HR recordkeeping, payroll processing, communications configuration, UTA, workforce management, and talent management. Configuration work focused on standard HRIS workflows, payroll interfaces, time and attendance rules, and talent lifecycle functionality consistent with Core HR operational requirements. Operational support and system lifecycle activities are run through an internal Global HRIS function that supports implementations, integrations, upgrades, modifications, enhancements, and troubleshooting across HR, Payroll, Benefits, and Timekeeping. Case management with UKG is used for vendor issue resolution, while internal coordination ensures data flow and process alignment across global HR and payroll teams. Governance and process discipline include documented standard operating procedures, root cause analysis practices, and data integrity protocols with regular audits and data quality checks. The HRIS analyst role provides functional and technical support, develops solutions and training for new processes, and enforces HR data security controls to maintain system integrity within the UKG Pro HCM Core HR environment.
Interview Scheduling HCM 2016 2017
Payroll HCM 2012 2012
Recruiting, Applicant Tracking System HCM 2012 2012
Encore ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshservice IT Service Management ITSM n/a 2022 2022
In 2022, Encore deployed Freshservice as its IT Service Management solution and exposed the Freshservice service portal on the corporate website. Encore Freshservice IT Service Management is positioned to handle web-based ticket intake and end-user self-service, tying the public site to internal support workflows. The Freshservice implementation is delivered as a cloud-hosted service portal embedded on Encore's public site for ticket submission, knowledge base access, and service catalog browsing. Configuration emphasizes incident and request lifecycle management, SLA tracking, automated assignment rules, and workflow automation consistent with standard IT Service Management capabilities. Operational scope centers on IT service desk and support teams, with governance organized to centralize incident and request triage, standardize service catalog items, and enforce workflow and escalation policies. The narrative indicates Encore uses Freshservice on its website as the primary public-facing channel for IT support and service management interactions.
Encore IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Huawei Enterprise Legacy Huawei Cloud Application Hosting and Computing Services IaaS n/a 2004 2004
In 2004, Encore implemented Huawei Cloud to provide IaaS for its public website, classified under Application Hosting and Computing Services. The deployment uses Huawei Cloud as the infrastructure layer for hosting web assets served from Encore's public site in the United States. Huawei Cloud is configured to provide core IaaS capabilities including virtual compute instances, block and object storage, virtual networking and load balancing, and platform security primitives consistent with Application Hosting and Computing Services. The implementation positions Huawei Cloud tenancy as the primary hosting environment for Encore's website, with operational responsibility consolidated within Encore's IT infrastructure and web operations teams.

IT Decision Makers and Key Stakeholders at Encore

First Name Last Name Title Function Department Email Phone
Chief Human Resources Officer CXO HR
VP HR Technology VP HR
Director, Global Payroll Services Director HR
Show All Contacts

Apps Being Evaluated by Encore Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Encore IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Encore digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Encore Technographics
Encore is a Professional Services organization based in United States, with around 10000 employees and annual revenues of $1.00 billion.
Encore operates a diverse technology stack with applications such as UKG Pro HCM (ex UltiPro HCM), Freshservice and Huawei Cloud, covering areas like Core HR, IT Service Management and Application Hosting and Computing Services.
Encore has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as UKG, Freshworks and Huawei Enterprise.
Encore recently adopted applications including Freshservice in 2022, SumTotal Recruiting Interview Scheduling in 2016 and UKG Pro HCM (ex UltiPro HCM) in 2012, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Encore’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Encore’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Encore technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.