eNerds
14/76-80 Mount St, North,
Sydney, 2060, NSW,
Australia
Sydney, 2060, NSW,
Australia
61 2 9922-1370
Professional Services
eNerds Technographics
eNerds Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by eNerds and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45 eNerds employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that eNerds has purchased the following applications: Microsoft 365 for Collaboration in 2017, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2019, Atlassian Jira Service Desk for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems eNerds is running and its propensity to invest more and deepen its relationship with Microsoft , Exclaimer , Dropbox or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing eNerds revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for eNerds intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
eNerds Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, eNerds implemented Microsoft 365 as its primary Collaboration platform. The Australian professional services firm of 45 employees lists Microsoft 365 usage on its public website and uses Microsoft 365 to centralize email, document collaboration, and real time team communication across the business.
The deployment includes core Microsoft 365 components typical for Collaboration implementations, including Exchange Online for mail, SharePoint Online for intranet and document libraries, OneDrive for individual file storage, and Microsoft Teams for persistent chat and meetings. Configuration work focused on tenant setup, licensing assignment appropriate to a small firm, mailbox provisioning, SharePoint site structure, and Teams channels to mirror service delivery and client engagement workflows.
Identity and access control are managed through the Microsoft 365 tenancy with role based administration and Azure Active Directory based user accounts, supporting single sign on and device access policies. Operational scope covers internal business functions including service delivery teams, sales and client engagement, and back office administration, with mobile and remote access configured to support client facing work.
Governance is implemented at the tenant level with administrative role separation, policy-driven sharing and external access controls, and document lifecycle practices applied in SharePoint and OneDrive. eNerds Microsoft 365 Collaboration configuration reflects a small firm single-tenant cloud architecture, oriented to streamline collaboration workflows and centralized administration without third party integration details disclosed.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2019 | 2019 |
In 2019, eNerds implemented Exclaimer Cloud Signatures for Office 365 to centralize corporate email signature management. The deployment applied Exclaimer Cloud Signatures for Office 365 as a Digital Signing solution to ensure consistent, HTML‑based signatures across email and to surface signature assets on the company website.
The implementation focused on centralized template management and dynamic user field population, using the application to create and enforce standardized signature templates and policy rules. Configuration work centered on designing HTML signature layouts, mapping Office 365 user attributes into signature tokens, and enabling template editing workflows for nontechnical owners.
Operationally the Exclaimer Cloud Signatures for Office 365 instance was integrated with the eNerds Office 365 tenant to apply signatures at mail flow, and signature content was made available for display on their public website. The rollout covered core business functions that rely on external communications, including marketing, sales, and client support, with tenant-level administration retained by IT staff.
Governance was established with IT controlling tenant configuration and connectivity, while marketing owned template content and approval workflows, enabling controlled edits and brand compliance. The implementation emphasized organizational consistency in email signature application and web-visible signature assets without introducing additional third party integrators.
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022 eNerds deployed Atlassian Jira Service Desk as its customer and internal support platform on the company website. The implementation supports a 45 person professional services firm headquartered in Australia and centralizes inbound client requests and internal IT tickets through a web portal. The deployment serves as the firm’s IT Service Management solution and provides a unified intake point for client-facing support and internal service operations.
Configuration emphasized service desk capabilities common to the IT Service Management category, including defined request types and agent queues, workflow automation for ticket lifecycles, SLA tracking, role based access controls, and a knowledge base to enable self service. Atlassian Jira Service Desk was embedded into the website front end to capture support forms and route requests to designated queues, and governance was structured around ticket routing rules, service desk ownership, and agent permissions to standardize incident and service request handling. The implementation aligns eNerds Atlassian Jira Service Desk IT Service Management with core support and IT operations functions for the Australia based business.
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Backup as a Service (BaaS) | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Disaster Recovery as a Service (DRaaS) | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at eNerds
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by eNerds Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from eNerds IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the eNerds digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD eNerds Technographics
eNerds is a Professional Services organization based in Australia,
with around 45 employees and annual revenues of $4.0 million.
eNerds operates a diverse technology stack with applications such as
Microsoft 365, Exclaimer Cloud Signatures for Office 365 and Atlassian Jira Service Desk,
covering areas like Collaboration, Digital Signing and IT Service Management.
eNerds has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Exclaimer and Atlassian.
eNerds recently adopted applications including
Atlassian Jira Service Desk in 2022, Dropbox Business in 2021 and LogMeIn GoToMyPC in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of eNerds’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates eNerds’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete eNerds technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.