Shelton, 6484, CT,
United States
Enfield Technologies Technographics
Enfield Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Enfield Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Enfield Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Enfield Technologies has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2020, Olark Live Chat for Chatbots and Conversational AI in 2013, Oracle NetSuite Commerce for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Enfield Technologies is running and its propensity to invest more and deepen its relationship with Oracle , Olark , Act-On Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Enfield Technologies revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Enfield Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Enfield Technologies Tech Stack and Enterprise Applications
Enfield Technologies ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Enfield Technologies implemented Oracle NetSuite ERP. Enfield Technologies is using Oracle NetSuite ERP as its ERP Financial platform to centralize core financial processes, manage order to cash and procure to pay workflows, and surface billing and order capture functionality on its public website. The deployment is sized for a 30 person manufacturing organization operating in the United States and is positioned as the primary financial system of record.
Configuration emphasis has been on General Ledger, Accounts Receivable, Accounts Payable, Billing, and basic inventory costing capabilities, reflecting standard ERP Financial functional modules. The Oracle NetSuite ERP instance ties website order capture into internal finance and sales workflows and enforces a centralized chart of accounts, period close procedures, and role based access controls for finance and operations users. Governance appears organized around centralized process ownership within finance, with configuration and transaction rules maintained inside the NetSuite application.
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Enfield Technologies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Enfield Technologies deployed Olark Live Chat on its public website to provide real-time web engagement. Olark Live Chat sits within the Chatbots and Conversational AI category and is positioned to support customer support and incoming sales inquiry workflows for the 30-employee manufacturing firm based in the United States.
The implementation uses the Olark Live Chat client-side widget embedded on site, coupled with a centralized agent console accessed by internal staff, providing core capabilities such as real-time messaging, visitor presence and monitoring, canned responses, transcript capture, and offline message collection. Operational ownership is maintained by Enfield Technologies' internal support team, with the system serving web channel interactions and routing conversational workload to staff, while preserving a lightweight deployment footprint consistent with small business web chat implementations.
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Enfield Technologies eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, Enfield Technologies deployed Oracle NetSuite Commerce. Oracle NetSuite Commerce is used on their website as the company's primary eCommerce platform, providing the public storefront and customer account access for the manufacturing business.
The implementation configures core eCommerce modules including storefront catalog management, shopping cart and checkout workflows, customer account and profile management, and order management capabilities consistent with eCommerce platforms. Oracle NetSuite Commerce has been configured to manage product listings, pricing rules, and cart validation logic, with web storefront routing and content delivery tied to the corporate site.
Operational coverage focuses on sales order capture, customer service access to order records, and coordination with operations for fulfillment and inventory visibility, aligning commerce workflows with internal order handling. Governance emphasizes centralized control of catalog and pricing changes through the commerce application, and rollout practices concentrated on website release cycles and operational process alignment for a small manufacturing organization.
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Enfield Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Enfield Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Enfield Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| VP, Strategy and Development | VP | Operations | ||||
| President/CEO | CXO | Finance | ||||
| Director - Technical Solutions | Director | Finance |
Apps Being Evaluated by Enfield Technologies Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||