ENT Credit Union
11550 Ent Pkwy, Colorado Springs, CO 80921,
Colorado Springs, 80921, CO,
United States
Colorado Springs, 80921, CO,
United States
1 800-525-9623
Banking and Financial Services
ENT Credit Union Technographics
ENT Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ENT Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 ENT Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ENT Credit Union has purchased the following applications: Glia AI Management for Chatbots and Conversational AI in 2021, Adobe Connect for Audio Video and Web Conferencing in 2018, Algolia Search for Application, Web and Enterprise Search in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ENT Credit Union is running and its propensity to invest more and deepen its relationship with Glia Technologies , Adobe Systems , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ENT Credit Union revenues, which have grown to $875.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ENT Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ENT Credit Union Tech Stack and Enterprise Applications
ENT Credit Union AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Glia Technologies | Legacy | Glia AI Management | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, ENT Credit Union deployed Glia AI Management on its website as a Chatbots and Conversational AI solution to support digital member engagement. The implementation placed Glia AI Management at the front line of web-based member interactions, establishing a cloud-hosted conversational layer accessible from the public site.
The deployment focused on core conversational capabilities typical of the Chatbots and Conversational AI category, including intent classification, scripted dialog flows, content authoring, automated triage, and managed human handoff. Glia AI Management was configured to provide a centralized management console for conversation orchestration, versioned content updates, and monitoring of session-level signals to support iterative tuning.
Integration scope is centered on the website channel, with a web-embedded widget and the Glia AI Management control plane coordinating session routing and escalation pathways. Operational coverage emphasizes digital member support and the public web experience, preserving existing contact workflows by enabling live agent escalation through established channels.
Governance and rollout were structured around centralized conversational governance and staged web rollouts, using the Glia AI Management console to control content lifecycles and to instrument conversational quality checks. Ongoing operational ownership was aligned with the digital channels and member service functions to sustain iteration and content governance.
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ENT Credit Union Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, ENT Credit Union deployed Adobe Connect for Audio Video and Web Conferencing on their website. ENT positioned Adobe Connect as the credit union’s web-based platform for member-facing virtual events and internal remote collaboration, surfacing meeting rooms and recorded session playback directly through its public site.
ENT Credit Union configured Adobe Connect core capabilities including persistent meeting rooms, recording and playback, screen and application sharing, synchronous chat and polling, breakout room workflows, and content pods for slide and media delivery. Adobe Connect was configured with branded meeting templates and layout presets to maintain consistent attendee experiences for webinars, training sessions, and interactive presentations.
The implementation embedded Adobe Connect into ENT’s website to host registration-driven webinars and to publish on-demand recordings, while also serving employee-facing collaboration needs across member services, branch operations, and marketing. Operational controls were established around scheduling, role-based permissions for hosts and presenters, meeting administration, and recording retention policies to align with financial services operational requirements.
Governance centered on a centralized administration model with designated Adobe Connect administrators responsible for room provisioning, template management, and attendee access controls. Security and meeting controls were applied at the application level to manage participant permissions and content distribution for both external member events and internal training initiatives.
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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ENT Credit Union Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
In 2020, ENT Credit Union implemented Algolia Search on its public website. The deployment uses Algolia Search as the customer-facing search layer within the Application, Web and Enterprise Search category, providing site search and content discovery capabilities across ent.com. The implementation centers on Algolia Search's hosted search API and front-end search components to deliver relevance tuning, autocomplete, and low-latency query responses. Algolia Search serves as the primary search capability supporting the credit union's online member experience and content navigation.
Configuration work emphasized content indexing, relevance rules, faceted navigation, autocomplete, and query analytics to support ongoing relevance governance. Indexing was implemented using Algolia Search's hosted indexing mechanisms, leveraging API-based feeds or crawler approaches common to web search deployments, with front-end integration through instant search components embedded in the website search interface. Operational ownership and tuning workflows are aligned with web operations and digital channels teams for query monitoring and relevance management. The narrative reflects an application-level, web search implementation without additional named system integrations provided in source documentation.
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Web Content Management | Content Management |
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2019 | 2019 |
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ENT Credit Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ENT Credit Union ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2023 | 2023 |
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ENT Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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ENT Credit Union CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Next Generation Firewall | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at ENT Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by ENT Credit Union Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ENT Credit Union IT executives and key decision makers. This section highlights ENT Credit Union's latest recorded technology evaluations, including Backbase Digital Banking Platform for Digital Banking on 2025-07-01. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ENT Credit Union digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-07-01 | ENT Credit Union | Evaluated | Backbase Solutions | Backbase Digital Banking Platform | Digital Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD ENT Credit Union Technographics
ENT Credit Union is a Banking and Financial Services organization based in United States,
with around 2000 employees and annual revenues of $875.0 million.
ENT Credit Union operates a diverse technology stack with applications such as
Glia AI Management, Adobe Connect and Algolia Search,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Application, Web and Enterprise Search.
ENT Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Glia Technologies, Adobe Systems and Algolia.
ENT Credit Union recently adopted applications including
ServiceNow ITSM in 2023, Magnite (ex Rubicon Project) in 2022 and Glia AI Management in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ENT Credit Union’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ENT Credit Union’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ENT Credit Union technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.