Atlanta, 30328-6056, GA,
United States
Entersekt Technographics
Entersekt Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Entersekt and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8 Entersekt employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Entersekt has purchased the following applications: Microsoft 365 for Collaboration in 2015, Hotjar for Customer Experience in 2020, Atlassian Jira Service Desk for IT Service Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Entersekt is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Entersekt revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Entersekt intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Entersekt Tech Stack and Enterprise Applications
Entersekt Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Entersekt implemented Microsoft 365 to provide core Collaboration capabilities for its small professional services firm. The deployment supported cloud-hosted email, document storage and team communication to enable internal collaboration across an eight employee organization.
Microsoft 365 was provisioned as a tenant-level cloud service, with the deployment leveraging core Collaboration components such as Exchange Online for email, SharePoint Online for intranet and document sites, OneDrive for file sync, and Microsoft Teams for real-time messaging and meetings. The public site indicates Microsoft 365 is referenced on their website, reflecting tenant asset usage in external pages. Identity and access management was handled through the Microsoft 365 identity services, enabling centralized account provisioning and administrative controls appropriate for a small operational footprint. Governance centered on tenant administration and content collaboration settings to manage document sharing and internal communications.
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Collaboration | Collaboration |
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2022 | 2022 |
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Entersekt CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Entersekt deployed Hotjar on its public website to support Customer Experience initiatives and capture digital user behavior. The implementation centers on the Hotjar client-side tracking snippet embedded across the site, providing typical Customer Experience capabilities such as session recordings, heatmaps, on-page feedback widgets, and funnel analysis for website interaction diagnostics.
Configuration and operational scope focused on the corporate website and customer-facing pages, with usage aligned to product and marketing functions to surface usability and conversion signals. Governance was handled through Hotjar configuration controls and role-based access to behavioral data, emphasizing data capture settings to limit collection to interaction-level signals rather than personal identifiers.
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Entersekt ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2019 | 2019 |
In 2019, Entersekt implemented Atlassian Jira Service Desk. The deployment establishes Atlassian Jira Service Desk as Entersekt's IT Service Management platform and is delivered as a web-facing service portal hosted on the company website.
The implementation configured core IT Service Management capabilities including ticketing, request categorization and incident management, SLA tracking, workflow automation, and a self-service portal for customers and staff. Atlassian Jira Service Desk was tailored with request types and routing rules to reflect a small professional services support model, keeping configurations proportionate to an eight employee organization.
Operational coverage centers on the support function for Entersekt's United States operations, handling both external customer requests via the website and internal IT support tasks. Governance was aligned to ticket lifecycle controls, role-based access and defined escalation paths, creating repeatable request fulfillment and incident resolution workflows.
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Entersekt PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Entersekt IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Entersekt
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Apps Being Evaluated by Entersekt Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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