Amityville, 11701, NY,
United States
Envelopes.com Technographics
Envelopes.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Envelopes.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Envelopes.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Envelopes.com has purchased the following applications: Olark Live Chat for Chatbots and Conversational AI in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, Kibo Personalization for Personalization and Product Recommendations in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Envelopes.com is running and its propensity to invest more and deepen its relationship with Olark , Google , Kibo Commerce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Envelopes.com revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Envelopes.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Envelopes.com Tech Stack and Enterprise Applications
Envelopes.com AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Envelopes.com deployed Olark Live Chat on its customer-facing website. The implementation uses Olark Live Chat, placed as a client-side web widget, and is categorized under Chatbots and Conversational AI to provide real-time conversational entry points across storefront pages. The deployment leverages the Olark agent console for live sessions and session persistence, implemented through a lightweight script snippet embedded in site templates.
Configuration emphasizes core conversational capabilities common to the Chatbots and Conversational AI category, including real-time messaging, visitor monitoring, canned responses, and chat transcript capture, with the Olark Live Chat application providing the interface for agents. Operational scope is website-focused and functionally supports customer service and online sales teams handling product inquiries and order assistance, while governance centers on agent access controls and chat routing and escalation rules configured within the Olark console.
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Envelopes.com Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Envelopes.com implemented Google Workspace (Formerly Google G-Suite) to provide Collaboration capabilities across the organization. The small United States based consumer packaged goods seller of mailing supplies cites Google Workspace on its public website and uses the platform as the primary productivity suite for roughly 50 employees.
The deployment is a cloud SaaS configuration centered on Google Workspace core services, including Gmail for corporate email, Google Calendar for scheduling, Google Drive and Google Docs for collaborative content creation, and the Google Admin console for tenant and account management. Configuration patterns align with standard Collaboration functionality such as shared drives, group based access controls, centralized account provisioning, and administrative policy enforcement through the Admin console. Identity and security controls native to Google Workspace are applied through administrative tooling to manage domain settings and external sharing policies.
Operational coverage spans customer support, order operations, and internal administration, with Google Workspace used to centralize email, document workflows, and team calendars across those business functions. Governance appears to rely on role based groups and Admin console policies to manage access and sharing, a compact rollout approach appropriate for an organization of this size. Public site references confirm Google Workspace (Formerly Google G-Suite) is part of the company technology footprint as of the 2011 implementation.
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Envelopes.com eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kibo Commerce | Legacy | Kibo Personalization | Personalization and Product Recommendations | eCommerce | n/a | 2019 | 2019 |
In 2019, Envelopes.com implemented Kibo Personalization on its website to deliver on-site product recommendations and personalized merchandising under the Personalization and Product Recommendations category. The deployment is centered on the consumer storefront, embedding Kibo Personalization into product detail and category experiences to influence product discovery and cross sell across the Envelopes.com site.
Configuration and operational modules focus on algorithmic product recommendations, behavioral targeting, customer segmentation, and merchandising rules consistent with Personalization and Product Recommendations solutions. Kibo Personalization provides the recommendation engine and real time personalization capabilities that drive item affinity and contextual recommendation slots, with campaign configuration and rule sets used to tailor offers and browse experience.
Operational ownership is described at the e commerce and digital marketing function level, where content governance, catalog tagging, and recommendation rule maintenance are managed. Envelopes.com, Kibo Personalization, Personalization and Product Recommendations, and e commerce merchandising are directly linked in this implementation, with the application embedded in site front end workflows to support product discovery and on site conversion efforts.
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Envelopes.com CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2012 | 2012 |
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Customer Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Envelopes.com IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Envelopes.com CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Envelopes.com
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President | CXO | Finance | ||||
| Director of Marketing | Director | Marketing | ||||
| Director, Business Development | Director | Finance |
Apps Being Evaluated by Envelopes.com Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||