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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of Kibo Personalization Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
A.S.Adventure Retail 1000 $633M Belgium Kibo Commerce Kibo Personalization Personalization and Product Recommendations 2015 n/a In 2015, A.S.Adventure implemented Kibo Personalization on their website. Kibo Personalization was deployed as the Personalization and Product Recommendations layer to deliver product recommendations, contextual content targeting, and personalized category and product page experiences across the ecommerce storefront. Kibo Personalization was integrated via client-side instrumentation to render recommendation widgets and targeted content modules, and it consumed the retailer’s product catalog and session analytics feeds to inform algorithmic and rules-based personalization. Functional capabilities implemented include recommendation engines, audience segmentation, merchandising rule sets, and campaign targeting, which were embedded into digital merchandising and marketing workflows with a phased rollout across storefront pages and governance by ecommerce operations and marketing teams.
Abercrombie & Fitch Retail 31700 $4.3B United States Kibo Commerce Kibo Personalization Personalization and Product Recommendations 2020 n/a In 2020, Abercrombie & Fitch implemented Kibo Personalization on their public e-commerce website, replacing Salesforce Commerce Cloud Einstein for on-site recommendation functionality. The deployment is organized around the Personalization and Product Recommendations category, with the objective of improving on-site merchandising and customer experience across the Abercrombie online storefront. Kibo Personalization was configured to deliver real-time product recommendations, behavioral segmentation, and campaign orchestration, leveraging placement templates and rule-based merchandising to surface contextually relevant SKUs. The implementation work focused on tuning recommendation models, defining segment criteria, and embedding recommendation zones within category, product detail, and browse pages to support cross-sell and upsell workflows. Integration scope centered on embedding Kibo Personalization into the Abercrombie website via catalog feed synchronization and front-end personalization APIs, enabling the application to read catalog attributes and user behavioral signals for on-site targeting. Operational coverage emphasized e-commerce merchandising and digital marketing teams, applying recommendations across the United States online store experience. Governance and operational workflows were structured for merchandising ownership, with formal processes for campaign creation, approval of recommendation rules, and iterative validation using A/B testing and controlled campaign rollout. Ongoing administration relied on the platform’s campaign orchestration and segmentation controls to maintain relevance of product recommendations and to manage merchandising guardrails.
Ace Dental Supply & Services Malaysia Manufacturing 100 $10M Malaysia Kibo Commerce Kibo Personalization Personalization and Product Recommendations 2023 n/a In 2023, Ace Dental Supply & Services Malaysia implemented Kibo Personalization on its public website. The deployment used Kibo Personalization as a Personalization and Product Recommendations application to drive onsite product discovery and context aware merchandising for its ecommerce storefront. Kibo Personalization was configured to deliver catalog aware product recommendations, session level personalization, and segment targeted rules for product pages, category listings, and site search experiences. The implementation leveraged typical personalization capabilities including a recommendation engine, behavioral signal capture, rules based merchandising, and A B testing to refine on page suggestion logic while preserving catalog relevance. Operational ownership was placed with the company digital commerce and marketing functions for configuration, campaign rules, and content targeting, with IT supporting front end deployment on the corporate website. Governance centered on centralized rule management and iterative testing workflows to align product recommendation behavior with commercial merchandising and customer engagement objectives.
Healthcare 93 $35M United States Kibo Commerce Kibo Personalization Personalization and Product Recommendations 2023 n/a
Retail 46045 $27.8B Germany Kibo Commerce Kibo Personalization Personalization and Product Recommendations 2013 n/a
Retail 1035 $983M United States Kibo Commerce Kibo Personalization Personalization and Product Recommendations 2016 n/a
Retail 1800 $1.0B Canada Kibo Commerce Kibo Personalization Personalization and Product Recommendations 2013 n/a
Retail 35 $5M Denmark Kibo Commerce Kibo Personalization Personalization and Product Recommendations 2013 n/a
Retail 8312 $23.2B Germany Kibo Commerce Kibo Personalization Personalization and Product Recommendations 2013 n/a
Retail 100 $10M South Korea Kibo Commerce Kibo Personalization Personalization and Product Recommendations 2016 n/a
Showing 1 to 10 of 243 entries

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FAQ - APPS RUN THE WORLD Kibo Personalization Coverage

Kibo Personalization is a Personalization and Product Recommendations solution from Kibo Commerce.

Companies worldwide use Kibo Personalization, from small firms to large enterprises across 21+ industries.

Organizations such as Home Depot, Ecosmart United States, Nike, Adidas and Adidas Germany are recorded users of Kibo Personalization for Personalization and Product Recommendations.

Companies using Kibo Personalization are most concentrated in Retail, with adoption spanning over 21 industries.

Companies using Kibo Personalization are most concentrated in United States and Germany, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Kibo Personalization across Americas, EMEA, and APAC.

Companies using Kibo Personalization range from small businesses with 0-100 employees - 28.81%, to mid-sized firms with 101-1,000 employees - 27.98%, large organizations with 1,001-10,000 employees - 28.81%, and global enterprises with 10,000+ employees - 14.4%.

Customers of Kibo Personalization include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Kibo Personalization customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Personalization and Product Recommendations.