AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

EPIQ InfoTech Tech Stack and Enterprise Applications

EPIQ InfoTech AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, EPIQ InfoTech deployed Tawk.to on its public website, using the Chatbots and Conversational AI application to support customer engagement and front-line support functions. The company is a 20 employee professional services firm headquartered in the United States, and the Tawk.to implementation is scoped to the corporate website as the primary customer touchpoint. The Tawk.to deployment leverages category-aligned capabilities such as an embedded live chat widget, canned responses, automated welcome triggers, and chat transcript capture, configured to handle inbound visitor inquiries and qualify leads. Tawk.to is configured at the account level for web-based messaging, with agent assignment and basic workflow rules to route chats to available staff. Operational coverage is limited to web engagement and the small internal support and sales teams, with the chat widget providing real-time front-line interaction and asynchronous offline message capture. The implementation uses a cloud hosted chat widget pattern, embedding Tawk.to scripts into site pages to deliver conversational touchpoints without on-premises infrastructure. Governance is lightweight and centralized, with administrative control retained by a small number of designated EPIQ InfoTech users who manage message templates, business hours, and agent access. The configuration focuses on practical operational workflows for a small professional services firm, aligning Tawk.to with customer service and lead capture responsibilities rather than enterprise scale orchestration.
EPIQ InfoTech Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, EPIQ InfoTech implemented Microsoft 365 as its Collaboration platform. The deployment for the 20 person professional services firm centralized cloud-hosted productivity and collaboration tooling, covering email and calendaring, document management, and real-time meetings, consistent with standard Microsoft 365 capabilities. Microsoft 365 is surfaced on the company website, providing public links to corporate contact points and productivity resources. Configuration emphasis includes core Microsoft 365 workloads such as Exchange Online for email, SharePoint Online for document collaboration and intranet pages, and Microsoft Teams for synchronous collaboration, reflecting package-level functionality aligned with the Collaboration category. Operational coverage is company-wide across delivery, client services, and administration within the United States, operating under a single tenant cloud architecture, with governance oriented toward centralized tenant administration and role-based access controls to manage users and external sharing.
EPIQ InfoTech IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Application Hosting and Computing Services IaaS n/a 2014 2014
In 2014, EPIQ InfoTech deployed GoDaddy to host its public website. EPIQ InfoTech implemented GoDaddy for Application Hosting and Computing Services to provide foundational web hosting and domain presence for its corporate site at https://www.epiqinfo.com/. The implementation centered on standard hosting capabilities associated with Application Hosting and Computing Services, including domain and DNS management, hosting control panel provisioning, and site content delivery infrastructure. Operational administration and day to day website management were handled by internal site administrators, aligning the GoDaddy deployment to marketing and client facing functions rather than internal enterprise applications.
Application Hosting and Computing Services IaaS 2021 2021

IT Decision Makers and Key Stakeholders at EPIQ InfoTech

First Name Last Name Title Function Department Email Phone
Founder CXO Finance
Managing Director Director Finance
Business Development Executive Director Sales

Apps Being Evaluated by EPIQ InfoTech Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from EPIQ InfoTech IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the EPIQ InfoTech digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD EPIQ InfoTech Technographics
EPIQ InfoTech is a Professional Services organization based in United States, with around 20 employees and annual revenues of $2.0 million.
EPIQ InfoTech operates a diverse technology stack with applications such as Tawk.to, Microsoft 365 and GoDaddy, covering areas like Chatbots and Conversational AI, Collaboration and Application Hosting and Computing Services.
EPIQ InfoTech has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tawk.to, Microsoft and GoDaddy.
EPIQ InfoTech recently adopted applications including Tawk.to in 2021, Amazon EC2 in 2021 and Microsoft 365 in 2015, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of EPIQ InfoTech’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates EPIQ InfoTech’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete EPIQ InfoTech technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.