Erie County Medical Center Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Erie County Medical Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Erie County Medical Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Erie County Medical Center has purchased the following applications: UKG Workforce Central HR (ex Kronos Workforce HR) for Core HR in 2017, EPIC EHR for Electronic Health Record in 2025, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Erie County Medical Center is running and its propensity to invest more and deepen its relationship with UKG , Epic Systems , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Erie County Medical Center revenues, which have grown to $647.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Erie County Medical Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central HR (ex Kronos Workforce HR) | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, Erie County Medical Center implemented UKG Workforce Central HR (ex Kronos Workforce HR) as its Core HR system. The deployment established enterprise HR, Kronos Timekeeper, and Payroll as fully operational modules across the organization, while Advanced Scheduler was configured and in use for selected areas only.
The UKG Workforce Central HR (ex Kronos Workforce HR) implementation includes Timekeeper, HR, Payroll, and Workforce Accruals modules, with Workforce Accruals implemented and WF Attendance not implemented. Advanced Scheduler licensing was provisioned for 4,000 employee licenses and 215 manager licenses. Exceptions and transfer sets within WF Timekeeper have not been set up in their entirety, and portions of the organization are configured with Org Maps, with job transfer configuration only partially in place.
Skills and certifications are managed inside Kronos HR and are transferred into the employee People record through WIM, representing an explicit integration point in the HR data flow. Administrator counts and distinct administrator personas remain to be determined through discovery, indicating governance, role based access, and administrative scope will be defined during the implementation and rollout.
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Payroll | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2017 | 2017 |
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Workforce Scheduling | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | MEDITECH EHR | EPIC EHR | Electronic Health Record | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, Erie County Medical Center implemented EPIC EHR. The Electronic Health Record adoption was announced among 28 health systems at Epic’s annual Users Group meeting, and the deployment replaces Medent and Meditech across the ECMC enterprise.
The implementation focused on core Electronic Health Record capabilities including inpatient and ambulatory clinical documentation, computerized provider order entry, medication management and e-prescribing, scheduling and patient access workflows, and embedded clinical decision support. EPIC EHR was configured to align clinician documentation templates and order sets with ECMC care pathways to standardize documentation and ordering across service lines.
Operational coverage targeted acute hospital units and affiliated outpatient clinics within the health system, with deployment planning to centralize clinical and administrative workflows. Technical workstreams emphasized data conversion and build validation for patient records and master patient index consolidation to establish a single patient record in EPIC EHR.
Program governance included clinician-led governance committees, structured training and super user programs, phased cutover planning and go-live wave sequencing to minimize clinical disruption. Build acceptance, end user training and data reconciliation were staged as core controls during the rollout to support adoption across departments.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Erie County Medical Center implemented Cisco Webex Meetings. The deployment is surfaced on the hospital website and classified under Audio Video and Web Conferencing, indicating a web-embedded meeting capability for both browser-based and native client access.
Cisco Webex Meetings is provisioned to deliver core audio and video conferencing capabilities, including screen sharing, meeting recording, participant moderation and standard scheduling workflows consistent with Audio Video and Web Conferencing platforms. The implementation uses Webex Meetings meeting rooms and host controls to support moderated sessions and participant management for ad hoc and scheduled events.
Operational coverage emphasizes web-accessible join flows for external participants and internal staff, enabling remote collaboration across clinical and administrative functions. Governance is applied through Webex Meetings administration controls to manage user provisioning, meeting access and public join links, with site-embedded join experiences on the ECMC website.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Donor and Fundraising Management | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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