Ermenegildo Zegna Holditalia S.p.A.
Ermenegildo Zegna Holditalia S.p.A. Technographics
Ermenegildo Zegna Holditalia S.p.A. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ermenegildo Zegna Holditalia S.p.A. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6030 Ermenegildo Zegna Holditalia S.p.A. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ermenegildo Zegna Holditalia S.p.A. has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, SAP SuccessFactors Employee Central for Core HR in 2013, Oracle Retail Xstore Point-of-Service for Point Of Sale in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ermenegildo Zegna Holditalia S.p.A. is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ermenegildo Zegna Holditalia S.p.A. revenues, which have grown to $1.62 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ermenegildo Zegna Holditalia S.p.A. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Ermenegildo Zegna Holditalia S.p.A. Tech Stack and Enterprise Applications
Ermenegildo Zegna Holditalia S.p.A. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Ermenegildo Zegna Holditalia S.p.A. deployed SAP S/4 HANA as its ERP Financial platform. The deployment was led from the IT Finance and Planning Department and established group-level SAP Finance process governance covering the Ermenegildo Zegna Group finance organization.
SAP S/4 HANA was configured to support core SAP FI capabilities including general ledger accounting, asset accounting management, treasury and bank accounting. The implementation included an e-document solution to manage E-invoicing for Italy and Spain, and a custom outbound invoicing interface developed to transmit foreign outgoing invoices to the Italian SDI tax authority. The project included a finance conversion as part of the S4Hana migration and maintained a business continuity focal point for finance operations.
Operational coverage spanned group finance users with centralized governance from the IT Finance and Planning Department, supporting day to day user activities, incident resolution and enhancement development. Integrations explicitly included the SDI connection for Italian tax reporting and e-document routing for Spanish e-invoicing, aligning transactional posting flows with local statutory reporting. SAP S/4 HANA served as the transactional ledger and accounting engine for these workflows.
Governance was formalized through a SAP FI Business Analyst function acting as the finance process governance lead and business continuity focal point, responsible for bug fixing, enhancement prioritization and user support across the Group. This role centralized ownership of FI configuration, controls for asset and treasury processes, and orchestration of finance conversion tasks during the SAP S/4 HANA rollout.
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Ermenegildo Zegna Holditalia S.p.A. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2013 | 2013 |
In 2013, Ermenegildo Zegna Holditalia S.p.A. implemented SAP SuccessFactors Employee Central as the Core HR backbone to centralize employee master data and support talent workflows across the group. The deployment targeted the HR function, with explicit operating relationships to Talent, Corporate Learning and DE&I, and reporting lines into Top Management for governance and KPI oversight.
The implementation of SAP SuccessFactors Employee Central was configured to support core HR recordkeeping and workforce administration while enabling downstream talent processes. Functional capabilities emphasized in the program included performance management facilitation and yearly process rollout, succession planning and talent mapping analysis, and support for learning and development initiatives. The programed configuration and ongoing maintenance of SAP SuccessFactors Employee Central were tied to system setup tasks and user enablement workstreams.
Operational coverage extended to HR business partners, managers and employees at group level, with the Head of Group Talent, Corporate Learning and DE&I retaining process ownership and executive reporting responsibility. The initiative included monitoring and reporting on talent process KPIs to guarantee adequate information for HR and Top Management, and required collaboration with the IT department for system setup and ongoing system maintenance activities. Training materials and communications were produced to drive tool adoption among HRBPs, managers and employees.
Governance and role accountability were established through defined responsibilities for performance management facilitation, succession planning analysis, and global learning program support. A designated Talent and People Development resource supported system configuration, KPI monitoring and the creation of training content to streamline adoption and process execution. SAP SuccessFactors Employee Central remained the central system of record for Core HR data and talent-related process orchestration.
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Core HR | HCM |
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2013 | 2013 |
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Ermenegildo Zegna Holditalia S.p.A. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail Xstore Point-of-Service | Point Of Sale | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Ermenegildo Zegna Holditalia S.p.A. implemented Oracle Retail Xstore Point-of-Service as its Point Of Sale solution to centralize and modernize in-store transaction workflows. The deployment was part of a broader adoption of the Oracle Retail modern platform aimed at enhancing in-store operations and delivering more personalized and timely services worldwide.
Oracle Retail Xstore Point-of-Service was configured to support core POS capabilities including transaction processing, receipts, and associate-assisted selling, and it was integrated into omnichannel fulfillment flows through Oracle Retail Order Broker Cloud Service. The implementation also incorporated Oracle Retail Customer Engagement Cloud Services to surface customer profiles and enable personalized engagement at point of interaction.
Integrations were executed between Xstore and Oracle Retail Order Broker Cloud Service and Oracle Retail Customer Engagement Cloud Services, creating a hybrid store edge and cloud architecture that orchestrates orders and customer data between stores and central services. The deployment targeted in-store operations and sales associate workflows across Zegna boutiques worldwide, aligning Point Of Sale functions with order orchestration and customer relationship modules.
Zegna partnered with Accenture for implementation and governance, with oversight from the Group Chief Information Officer to align process changes, rollout sequencing, and operational readiness. The initiative reworked store workflows and data flows to support omnichannel order routing and personalized service at the Point Of Sale, delivering improved in-store operations and customer personalization as stated by company leadership.
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Retail Management | ERP Services and Operations |
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2020 | 2020 |
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Ermenegildo Zegna Holditalia S.p.A. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Ermenegildo Zegna Holditalia S.p.A. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2016 | 2016 |
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Ermenegildo Zegna Holditalia S.p.A. SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2020 | 2020 |
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Ermenegildo Zegna Holditalia S.p.A. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2016 | 2016 |
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Ermenegildo Zegna Holditalia S.p.A. EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2014 | 2014 |
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Ermenegildo Zegna Holditalia S.p.A. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2018 | 2018 |
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Ermenegildo Zegna Holditalia S.p.A. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Ermenegildo Zegna Holditalia S.p.A. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Ermenegildo Zegna Holditalia S.p.A.
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Retail Planning and Distribution | Director | Finance | |
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Merchandising Manager EMEA and LATAM | Manager | Finance | |
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Manager IT | Manager | Finance | |
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Senior IT Project Manager / IT System Manager | Manager | IT | |
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Europe Customer Relationship Management Manager | Manager | Customer Service | |
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Customer Service Specialist | Manager | Customer Service | |
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Head of Consumer Engagement | Director | Finance | |
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Senior Customer Service Manager | Manager | Customer Service | |
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Consumer Value Creation & Data Analysis Director, Corporate CRM | Director | IT | |
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Apps Being Evaluated by Ermenegildo Zegna Holditalia S.p.A. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ermenegildo Zegna Holditalia S.p.A. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ermenegildo Zegna Holditalia S.p.A. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Ermenegildo Zegna Holditalia S.p.A. Technographics
Ermenegildo Zegna Holditalia S.p.A. is a Retail organization based in Italy,
with around 6030 employees and annual revenues of $1.62 billion.
Ermenegildo Zegna Holditalia S.p.A. operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP SuccessFactors Employee Central and Oracle Retail Xstore Point-of-Service,
covering areas like ERP Financial, Core HR and Point Of Sale.
Ermenegildo Zegna Holditalia S.p.A. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Oracle.
Ermenegildo Zegna Holditalia S.p.A. recently adopted applications including
Microsoft Dynamics 365 Customer Experience in 2023, Zendesk Service in 2021 and Zendesk Support Ticketing System in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ermenegildo Zegna Holditalia S.p.A.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ermenegildo Zegna Holditalia S.p.A.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ermenegildo Zegna Holditalia S.p.A. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.