eseOese Technographics
eseOese Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by eseOese and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 eseOese employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that eseOese has purchased the following applications: Oct8ne for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2021, LogiCommerce for eCommerce in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems eseOese is running and its propensity to invest more and deepen its relationship with Oct8ne , Microsoft , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing eseOese revenues, which have grown to $38.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for eseOese intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
eseOese Tech Stack and Enterprise Applications
eseOese AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oct8ne | Legacy | Oct8ne | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, eseOese deployed Oct8ne on its customer-facing website to provide real-time conversational support. The implementation uses Oct8ne as a Chatbots and Conversational AI platform to serve e-commerce and customer service workflows for the retailer, linking web visitors to automated chat flows and live agent assistance.
The Oct8ne deployment was configured to surface an on-site chat widget and conversational UI that guides product discovery and post-purchase inquiries. Configuration includes automated message flows, agent handoff logic, visual assistance capabilities typical of conversational interfaces, and content-driven response templates to standardize interactions.
Operationally the rollout focused on the corporate website and the customer service function, where agents and e-commerce staff manage live interactions and conversation templates. Governance for the deployment centers on conversation content management, escalation workflows from bot to human agent, and operating hours for live support, aligning the Oct8ne Chatbots and Conversational AI instance with ongoing customer service processes.
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eseOese Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, eseOese implemented Microsoft 365 to support Collaboration across the organization. The retail company of about 200 employees shows Microsoft 365 usage on its public website, signaling tenant level adoption for corporate communication and productivity workflows.
The Microsoft 365 deployment centers on Exchange Online for email, Microsoft Teams for chat and meetings, SharePoint and OneDrive for document collaboration, and the Office desktop and web apps for productivity. Core administration and configuration are handled through the Microsoft 365 admin center and Azure Active Directory for identity and access management, reflecting standard Collaboration category capabilities.
Operational scope covers company wide collaboration for staff based in Spain, consolidating messaging, meeting, and content workflows under a single Microsoft 365 tenant. Governance is applied via Azure Active Directory role based controls and conditional access and tenant level administrative policies, with endpoint and application management coordinated through Microsoft Intune where device management is required.
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Collaboration | Collaboration |
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2021 | 2021 |
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eseOese eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LogiCommerce | Legacy | LogiCommerce | eCommerce | eCommerce | n/a | 2016 | 2016 |
In 2016, eseOese deployed LogiCommerce as its public storefront on the company website. The implementation positioned LogiCommerce as the primary eCommerce platform for the Spanish retail brand eseOese, centralizing online product presentation and transactional flows for its retail catalog.
The LogiCommerce implementation included core modules typical of an eCommerce platform, such as catalog management, product detail pages, pricing and promotion engines, shopping cart and checkout workflows, content management for merchandising, and order lifecycle management. Configuration emphasized responsive storefront templates, product variant handling, inventory visibility, and promotion rule setup to align online assortments with merchandising needs.
Operational coverage is the eseOese public website serving Spanish retail operations, with business functions impacted including eCommerce operations, merchandising, marketing, and customer service. Governance and operational ownership are exercised by the internal eCommerce team, responsible for storefront content publishing, pricing rule administration, and orchestration of order processing workflows.
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Shipping Management | eCommerce |
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2022 | 2022 |
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eseOese CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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eseOese PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2013 | 2013 |
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eseOese IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at eseOese
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Apps Being Evaluated by eseOese Executives
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