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eseOese Tech Stack and Enterprise Applications

eseOese AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oct8ne Legacy Oct8ne Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, eseOese deployed Oct8ne on its customer-facing website to provide real-time conversational support. The implementation uses Oct8ne as a Chatbots and Conversational AI platform to serve e-commerce and customer service workflows for the retailer, linking web visitors to automated chat flows and live agent assistance. The Oct8ne deployment was configured to surface an on-site chat widget and conversational UI that guides product discovery and post-purchase inquiries. Configuration includes automated message flows, agent handoff logic, visual assistance capabilities typical of conversational interfaces, and content-driven response templates to standardize interactions. Operationally the rollout focused on the corporate website and the customer service function, where agents and e-commerce staff manage live interactions and conversation templates. Governance for the deployment centers on conversation content management, escalation workflows from bot to human agent, and operating hours for live support, aligning the Oct8ne Chatbots and Conversational AI instance with ongoing customer service processes.
eseOese Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
In 2021, eseOese implemented Microsoft 365 to support Collaboration across the organization. The retail company of about 200 employees shows Microsoft 365 usage on its public website, signaling tenant level adoption for corporate communication and productivity workflows. The Microsoft 365 deployment centers on Exchange Online for email, Microsoft Teams for chat and meetings, SharePoint and OneDrive for document collaboration, and the Office desktop and web apps for productivity. Core administration and configuration are handled through the Microsoft 365 admin center and Azure Active Directory for identity and access management, reflecting standard Collaboration category capabilities. Operational scope covers company wide collaboration for staff based in Spain, consolidating messaging, meeting, and content workflows under a single Microsoft 365 tenant. Governance is applied via Azure Active Directory role based controls and conditional access and tenant level administrative policies, with endpoint and application management coordinated through Microsoft Intune where device management is required.
Collaboration Collaboration 2021 2021
eseOese eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LogiCommerce Legacy LogiCommerce eCommerce eCommerce n/a 2016 2016
In 2016, eseOese deployed LogiCommerce as its public storefront on the company website. The implementation positioned LogiCommerce as the primary eCommerce platform for the Spanish retail brand eseOese, centralizing online product presentation and transactional flows for its retail catalog. The LogiCommerce implementation included core modules typical of an eCommerce platform, such as catalog management, product detail pages, pricing and promotion engines, shopping cart and checkout workflows, content management for merchandising, and order lifecycle management. Configuration emphasized responsive storefront templates, product variant handling, inventory visibility, and promotion rule setup to align online assortments with merchandising needs. Operational coverage is the eseOese public website serving Spanish retail operations, with business functions impacted including eCommerce operations, merchandising, marketing, and customer service. Governance and operational ownership are exercised by the internal eCommerce team, responsible for storefront content publishing, pricing rule administration, and orchestration of order processing workflows.
Personalization and Product Recommendations eCommerce 2021 2021
Shipping Management eCommerce 2022 2022
eseOese CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2021 2021
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2020 2020
eseOese PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2013 2013
eseOese IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at eseOese

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by eseOese Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from eseOese IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the eseOese digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD eseOese Technographics
eseOese is a Retail organization based in Spain, with around 200 employees and annual revenues of $38.0 million.
eseOese operates a diverse technology stack with applications such as Oct8ne, Microsoft 365 and LogiCommerce, covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
eseOese has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oct8ne, Microsoft and LogiCommerce.
eseOese recently adopted applications including USPS Click-N-Ship in 2022, Microsoft 365 in 2021 and CodeTwo Email Signatures in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of eseOese’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates eseOese’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete eseOese technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.